Infor FAQ

All answers shown come directly from Infor Reviews and are not edited or altered.

40 English questions out of 40

July 5, 2019

What is health insurance like at Infor?

Pros

Work from home. Somewhat stable company.

Cons

I have never worked for a company that found so many different ways not to pay you. Any type of variable compensation, be it commissions or bonuses will NEVER be what you think they will. First off comp plans usually come in after the first quarter, so you spend the first part of the year not even knowing the details of your target. When you finally do get your plan, it is usually an unattainable number that far exceeds what is possible or what previous years indicate is feasible. If you are lucky enough to actually hit a target, that’s when the true Infor compensation killing war machine goes into effect. Product doesn’t do what the customer needs? Infor will promise it, and collect the sale revenue but deny sales compensation because of futures. Close a sale but the customer is slow to pay? Well you don’t get paid until 2 months AFTER the customer pays, not signs. In effect Reps are now also collections agents. Proud that you worked hard and closed a deal? Be prepared for the compensation Nazis to cut your anticipated payout because they didn’t deem your contribution to be worth full payout. Told your compensation will get credited for your work on multi pillar deals? Be prepared for over two years of “confusion” on how to credit your business unit and thus avoid paying out what they promised. I don’t know many people that would continue to work for a company that takes over two years to pay them for their efforts. I certainly wasn’t one of them. As for products, know this. Infor is a software holding company. They don’t innovate. They’ll put lipstick on a big with their Hook and Loop graphic design department and claim they have state of the art, industry specific applications which is a joke. Benefits are the bare minimum. Health insurance is expensive and substandard. 401(k) match is a measly $2400/year with a 4 year vesting. They take away benefits and reimbursable expenses while charging you more and continuing to look for ways to compensate you less. I may have missed the class in Psychology 101, but asking people to do more and more while you give them less and less is not a way to motivate and keep the best and brightest. If it were a bad market and the company needed to tighten its belt to survive and avoid layoffs, that would be one thing. When the economy is strong, you are supposedly making “record sales” and this happens, talent will leave for where it is more appreciated. Some claim that the belt tightening is because Infor plans to go public. That might be great for the Koch brothers to get profit from their 3 billion dollar investment, but it means jack to the rest of the company that gets no promise of equity, if and when this IPO ever happens. Avoid this company unless you are desperate for a job or you want a place you can fly under the radar and just collect a check, not caring about advancement or growth.

Advice to Management

If your goal is to weed out all the top talent, keep doing exactly what you are doing.

Health insurance is expensive and substandard.

July 5, 2019

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February 6, 2020

What are perks and other benefits like at Infor?

Pros

When I started we had DTO (so pending manager approval you could take time off as required/needed which was great)...then they switched to 'hourly employees' so it went back to the typical time accrual / 13 days per year PTO. There are many departments given the size of the company, so if you're looking to navigate various departments within the same company, I can imagine it's fairly easy to do. There is a great work-life balance as you'll typically work 8 hour days and only Monday-Friday, so it's pretty nice to have a personal life outside of working hours.

Cons

There is absolutely zero personal growth opportunities. There are occasionally promotions from Business Development into Inside Sales...but then get ready to stay in Inside Sales for a long time--regardless if you perform well or poorly. Management is too complacent to help you in continuing your career growth and only looks at you as another number. The office 'culture' is nonexistent. For what should be a sales floor is more like a library. Managers don't talk to their reps and no one appears to show appreciation for efforts. There are 0 office perks (apart from coffee). Those in management seem to only be there because they've managed to stay at the company for a certain amount of time--there is nothing to do with performance. There is also an apparent lack of care or concern for their teams...there are seldom any office/team happy hours and team-building activities. The base is low and commission % is also low.

Advice to Management

Consider who you put in management positions. You talk a great deal about 'making Infor a great place for employees to work' but don't actually follow through with that. Perhaps it's different in other non-HQ hubs...but there seems to be 0 concern for what the 'office culture' is like to truly make it a great place to come to work day in and day out. While it's important that employees perform, don't look at everyone just as another replaceable number where people try and survive one of the two annual employee lay off periods. Try and encourage growth, seek out reviews and advice from employees, and make the office a great place to work that appreciates and values its employees.

There are 0 office perks (apart from coffee).

February 6, 2020

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August 18, 2019

Does Infor offer tuition reimbursement?

Pros

- Depending on the team, working remotely is treated well. - Not a great place, but not bad either. - All in all, an okay job. Not great, not good, but not bad. Shortcomings of the company are frustrating, but you can leave it at the door.

Cons

- Despite much of management working remote, have to fight tooth and nail to earn the privilege of remote - Important projects have long trails of expensive managers from everywhere heavily invested, but only 1-2 poorly treated developer in Poland, Belarus, Philippines, etc from a staffing firm. If you are in the US then it is poorly treated visa employees. - Delivery quality is low and deadlines are struggling to be met so they double down on cost cutting, rather than investing time into training developers. - Lots of talk about how they are investing training their employees, but no budget is allocated for it at all. Not even basic AWS certificates. Don't even dream about tuition reimbursement. - Lots of ethnic tribalism. People cover their "own" at the detriment of team, department, and institutional trust. For Site Reliability Engineering, this is a fatal blow. How can you have a culture that truly captures the benefits of learning from mistakes through open postmortems, when people are covering up their incidents? You can't learn from mistakes if people are covering them up, and then punishing the outgroup for being honest about their own errors.

Don't even dream about tuition reimbursement.

August 18, 2019

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August 21, 2018

Does Infor offer an employee assistance or workplace counselling program?

Pros

EAP Program Learning A lot of new things and enhance learning within other topics. Very Agile You get to talk to the executives as an regular person. (They are very Open) Option to work remote Free Snacks and internal meet and greets

Cons

Traveling from Long Island is a bit much Very agile with assignments so its a rush.

Advice to Management

Nothing really but try to have positions available for graduates like myself and hire within

EAP Program

August 21, 2018

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May 31, 2019

Does Infor offer disability insurance?

Pros

Infor provides excellent benefits on top of a competitive salary. The benefits are covering both your employment as well as cases where you're not able to work at Infor. For example pension plans, but also disability coverage. When you work at Infor, you can be assured of fitting in a local culture, with the strengths of a multi-national. As an employee you will find yourself in an organisation that understands the value of a healthy work/life balance. There is an active drive and ambition to transition from a traditional ISV to a full-fledged SaaS company.

Cons

The organisation structure is still very much silo'd and the (senior) management still needs to understand that it will need to transition from Mission Command to Mission Control. There is a lack of communication on the company's strategy and direction resulting in mainly a directive management style. Focus is often on output instead of outcome.

For example pension plans, but also disability coverage.

May 31, 2019

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40 English questions out of 40