Infor FAQ

All answers shown come directly from Infor Reviews and are not edited or altered.

42 English questions out of 42

November 16, 2019

What is the feeling of job security at Infor?

Pros

Until they laid us all off I worked with some of the brightest minds in the industry. It is a truly global company that has all the tools in place for remote teams to work well together. They are all in on AWS so the tech stack and resources to build are all there for you. Very little administrative BS to get the tools you need. If management needed you to deliver they would move mountains to remove anything blocking you. 4 weeks paternity leave, generally a family friendly company. For as much hype and PR there is around it, I think Infor does hire a diverse workforce and does treat and promote women as equals.

Cons

The company is going through some growing pains and has been trying to go public for several years now. They just recently switched out their CEO and did a big round of layoffs to look leaner to investors. Really low 401k match, only $2400.

Advice to Management

Infor is the product of mergers, a corporate Frankenstein. Under Charles Phillips the strategy was at least coherent if not effective. I think its going to take a long time before Infor products are uniformly recognized and respected for their quality. Especially with the recent rounds of cuts, leadership needs to have a hard look at some existential questions. What is Infor beyond a companies made of acquired companies? Is there really synergy among all of your products? Your 401k match is way below market, it worked out to be less than 2% of my wages.

They just recently switched out their CEO and did a big round of layoffs to look leaner to investors.

November 16, 2019

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June 10, 2020

How are senior leaders perceived at Infor?

Pros

The BDRs and Inside Sales folks are good people with good intentions. The offices in Greenville and Saint Paul especially have pretty good vibes and culture. Barcelona too from what we hear. The office in New York is kinda dead, maybe because the CEO sits there or maybe because there are customers there a lot. Good design for the Saint Paul and NYC offices though. Great location in NY. The sponsorship of the Barclays Center means that sales folks who work in that office (or visit if they do well) get to see cool stuff like Nets games and concerts. The Nexus product is in pure beast mode. Good products over all but that is a winner. Charles Phillips was one of the best tech CEOs of all time; and if Kevin Samuelson leads like him then Infor will continue go far. But if Samuelson leads like the Koch board has (Georgia-Pacific anybody?), then the company will continue to get more boring now that Koch owns it. All those Koch companies are boring. Nobody wants to work for them, seriously.

Cons

The pay is low, below industry standard. Salesforce and Oracle pay more, even in Texas than Infor does across the country. Commission for some starter roles is capped (why?!). Training for new hires varies wildly from new hire to new hire. A Greenville hire gets the royal treatment while sometimes a NYC one looks clueless six months in. As a result, most of the promotions seem to happen in the Greenville and St Paul offices. Not so much out of the HQ, very weird. Bought by Koch Industries. That’s also a plus, but they haven’t explained to us yet how it is (synergy Blah Blah Blah but I mean - how does it REALLY help us?!) We’re calling folks around the country and some of these guys hate Koch’s guts, and why not? It’s a secretive private company ran by two (now one) secretive GOP guys. Plus; what happened to that IPO you were telling us and the whole universe about the last four years?? Leadership talks about culture but there is no culture apart from “we have a culture”. The products are so varied and the company has bought so many other companies that not even the sales managers have a clue of everything that we sell or can do for folks. Lastly, the company laid off hundreds of people (no number can be confirmed because the CEO pretends it didn’t happen in a companywide call the very next day) after COVID-19 hit and senior leadership didn’t even acknowledge it. Way to take responsibility for your actions, leadership. The Koch acquisition was supposed to make the constant and unexpected rounds of layoffs less necessary, instead the management took the opportunity of the pandemic to fire or move around a bunch of people (admittedly, some of them were severely underperforming and should’ve been let go long before). Overall it’s a leading company with leading products, but it resembles Oracle in its management. And why not? All the sales folks, especially the account execs; are from Oracle! It’s basically a transplanted Oracle subsidiary.

Advice to Management

Stop buying so many companies up - take a breather, get some cohesion. Bring your sales org together in some events outside Inforum (that was a lot of fun in NOLA but not everyone gets to go). Be less like Oracle. Everyone hates Oracle, even the leaders of Oracle do (except Larry E). Be yourselves and maybe bring Charles Phillips back in some capacity. He was amazing. Not that much charisma, but he breathed life into this company when it was floundering. Lastly, stop being so robotic and take some cues from Salesforce up the street. Let’s go back to using their CRM for starters. And maybe we can pull out of this crisis a meaner machine with sales folks who actually love their jobs.

The products are so varied and the company has bought so many other companies that not even the sales managers have a clue of everything that we sell or can do for folks.

June 10, 2020

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October 14, 2019

What are some insights into the strategy or vision at Infor?

Pros

Great company, strategy and culture

Cons

Challenging industry and lots of products to juggle

Great company, strategy and culture

October 14, 2019

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October 16, 2019

How is diversity at Infor?

Pros

Solid opportunities, growth personally and professionally. An organization that is passionate about and a laser focus on customer first, investments in employees, from inclusion and diversity, professional development and employee engagement. An organization that really listens and responds to needs to of customers and employees. Solid culture!

Cons

Company is working towards the gaps around employee engagement and professional development and career paths, this effort isn't a quick fix but I've seen an enormous effort over the last year.

An organization that is passionate about and a laser focus on customer first, investments in employees, from inclusion and diversity, professional development and employee engagement.

October 16, 2019

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July 22, 2019

How is management perceived at Infor?

Pros

Focused on innovation; upper management is very hands on and responsive; plenty of internal opportunities; pervasive focus on work-life balance starting from the top; Numerous non-technical activities spearheaded by employees themselves; benefits are competitive; robust training program for new graduates

Cons

regular evening calls for senior personnel due to US counterparts; turnover can be high for some teams especially support; middle management can have upwards of 30 direct reports in certain situations

Focused on innovation; upper management is very hands on and responsive; plenty of internal opportunities; pervasive focus on work-life balance starting from the top; Numerous non-technical activities spearheaded by employees themselves; benefits are competitive; robust training program for new graduates

July 22, 2019

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42 English questions out of 42