Instacart FAQ

Have questions about working at Instacart? Read answers to frequently asked questions to help you make a choice before applying to a job or accepting a job offer.

Whether it's about compensation and benefits, culture and diversity, or you're curious to know more about the work environment, find out from employees what it's like to work at Instacart.

All answers shown come directly from Instacart Reviews and are not edited or altered.

61 English questions out of 61

December 11, 2020

What is paid time off like at Instacart?

Pros

Great benefits and PTO, decent Pay, free food/snacks, great location, team building events/parties, promotes diversity and inclusion, no dress code

Cons

Very disorganized, poor communication from management, constant change, very demanding, terrible hours/no flexibility in scheduling, favoritism within management, very quick to fire employees

Advice to Management

Please communicate with employees better and promote based on skills and performance, not how much you like the employee.

Great benefits and PTO, decent Pay, free food/snacks, great location, team building events/parties, promotes diversity and inclusion, no dress code

December 11, 2020

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January 19, 2021

Does Instacart offer massages?

Pros

Free Meals once a week were nice.

Cons

Poor Management because nobody knew what was going on

Advice to Management

Needs to be better organized

Free Meals once a week were nice.

January 19, 2021

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March 5, 2021

Does Instacart offer dental insurance?

Pros

Great for flexible schedule. Great pay ber batch (you choose what you make by selecting what orders you want). Great benefits via they're partner for dental, medical, eye insurance arrangements and tax consultants in addition to community service opportunities. Can cash out same day. Documents all of the miles driven and hours spent; makes taxes easier.

Cons

App may glitch occasionally. $0.50 fee for instant cash out. They pay $0.60 per mile driven between store and delivery location.

Advice to Management

Keep seeking ways to improve the ability for shoppers to excell in the stores and deliveries. Great incentives so far. Thank you.

Great benefits via they're partner for dental, medical, eye insurance arrangements and tax consultants in addition to community service opportunities.

March 5, 2021

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April 24, 2019

Does Instacart offer life insurance?

Pros

interested as pre advertised earning potential EARN $2000 GUARANTEED* (PLUS TIPS) AS A PERSONAL SHOPPER Become a Household Hero Flexibility to Meet Your Needs Be Your Own Boss *How to qualify: Sign up as a Full Service Shopper in less than 5 mins Complete 400 batches Earn $2000 Guaranteed! (Plus Tips)

Cons

There's no contact regarding a driver for this position to make sure where exactly the drivers license - social insurance number & one other item.

Advice to Management

This is what's advertised however NO ONE person on Review has stated any of these earnings ~ Nothing even close

social insurance number & one other item.

April 24, 2019

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March 31, 2021

Does Instacart offer a wellness program?

Pros

- Good perks, benefits, events - Incredible, once in a lifetime growth opportunity - Can stand behind the company mission

Cons

- Despite massive growth team size has remained the same, leading to intense burnout and no sign of headcount expansion - Unrealistic expectations of productivity, not uncommon to be working on 10-18 initiatives at a time - Micromanaging by bosses is allowed rather than discouraged - No flexibility upon return to the office for remote employees unless you are in a senior level position

Advice to Management

If we have proved anything as a company is that it does not matter whether we are remote or in office, we can scale and produce at the best level any organization could ask for - Allow for more flexibility with remote work. You can't scale a company without adding employees and not expect burnout, please do a better job of checking in with teams and employees on their working conditions.

Good perks, benefits, events

March 31, 2021

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61 English questions out of 61

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