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Instacart

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Instacart

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Instacart FAQ

Have questions about working at Instacart? Read answers to frequently asked questions to help you make a choice before applying to a job or accepting a job offer.

Whether it's about compensation and benefits, culture and diversity, or you're curious to know more about the work environment, find out from employees what it's like to work at Instacart.

All answers shown come directly from Instacart Reviews and are not edited or altered.

63 English questions out of 63

December 11, 2020

What is paid time off like at Instacart?

Pros

Great benefits and PTO, decent Pay, free food/snacks, great location, team building events/parties, promotes diversity and inclusion, no dress code

Cons

Very disorganized, poor communication from management, constant change, very demanding, terrible hours/no flexibility in scheduling, favoritism within management, very quick to fire employees

Advice to Management

Please communicate with employees better and promote based on skills and performance, not how much you like the employee.

Great benefits and PTO, decent Pay, free food/snacks, great location, team building events/parties, promotes diversity and inclusion, no dress code

December 11, 2020

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January 19, 2021

Does Instacart offer massages?

Pros

Free Meals once a week were nice.

Cons

Poor Management because nobody knew what was going on

Advice to Management

Needs to be better organized

Free Meals once a week were nice.

January 19, 2021

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March 5, 2021

Does Instacart offer dental insurance?

Pros

Great for flexible schedule. Great pay ber batch (you choose what you make by selecting what orders you want). Great benefits via they're partner for dental, medical, eye insurance arrangements and tax consultants in addition to community service opportunities. Can cash out same day. Documents all of the miles driven and hours spent; makes taxes easier.

Cons

App may glitch occasionally. $0.50 fee for instant cash out. They pay $0.60 per mile driven between store and delivery location.

Advice to Management

Keep seeking ways to improve the ability for shoppers to excell in the stores and deliveries. Great incentives so far. Thank you.

Great benefits via they're partner for dental, medical, eye insurance arrangements and tax consultants in addition to community service opportunities.

March 5, 2021

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October 6, 2022

Does Instacart offer family leave?

Pros

Great people who are smart and love what they do for the most part Benefits have improved (including 401K) Salary is competitive Team activities Flex work

Cons

Fertility benefits and parental leave could use some improvement No defined company-wide performance review process; every department seems to do their own thing Still operating like a startup; wants to compete with tech giants, but does not want to do what it takes to step out of startup mode to really compete with the big players in grocery and food.

Advice to Management

Communicate specific goals from the top down so employees know how they are making a direct impact.

Fertility benefits and parental leave could use some improvement No defined company

October 6, 2022

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December 1, 2022

Does Instacart have an auto lease program?

Pros

Make own schedule and hours.

Cons

Company constantly changes how employees are paid.

Advice to Management

Pay your employees a living wage.

Company constantly changes how employees are paid.

December 1, 2022

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63 English questions out of 63

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Our mission is to create a world where everyone has access to the food they love and more time to enjoy it together. At Instacart, we...More

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Company Updates

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Instacart

168 days ago

To celebrate Juneteenth and honor our commitment to address food insecurity – an issue that disproportionately impacts the Black community – yesterday our team participated in a company-wide Day of Action. We rolled up our sleeves and served generously by volunteering at several Feeding America local food banks, including SF-Marin Food Bank, Atlanta Community Food Bank, City Harvest, Three Square Food Bank. Our teams also packed backpacks for kids with Hamilton Families and volunteered with SF City Impact to cook meals and create hygiene kits, among other activities. Together we packed and distributed over 70,000 pounds of food for 20,000 families! We believe that we have a shared responsibility to lean into the opportunities where we can make an impact, and for us, that’s focusing on combating food insecurity in the communities we live and work in.
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Instacart

209 days ago

Company News
We're celebrating our 10-year anniversary! As much as we’ve accomplished over our first decade — including delivering 859 million bananas! — we’re even more excited for what’s to come: helping retailers and brand partners grow their businesses, building a more connected online and offline consumer experience, and making grocery shopping less transactional and more inspirational and personal. As part of this milestone, our CEO Fidji Simo penned a blog post reflecting on Instacart's growth and momentum to-date and the our ambitious vision for the next 10 years. The piece chronicles major moments in grocery history and highlights the important role technology has to play in grocery’s continued evolution. It’s been quite a decade - here’s to the next 10!
Shared image - 10 Years of Instacart: Celebrating our First Decade and Setting the Table for What's Next
10 Years of Instacart: Celebrating our First Decade and Setting the Table for What's Next
www.instacart.com