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Jack Henry & Associates

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Jack Henry & Associates

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Jack Henry & Associates FAQ

Have questions about working at Jack Henry & Associates? Read answers to frequently asked questions to help you make a choice before applying to a job or accepting a job offer.

Whether it's about compensation and benefits, culture and diversity, or you're curious to know more about the work environment, find out from employees what it's like to work at Jack Henry & Associates.

All answers shown come directly from Jack Henry & Associates Reviews and are not edited or altered.

48 English questions out of 48

August 25, 2021

What is paid time off like at Jack Henry & Associates?

Pros

The benefits - the paid time off package, health benefits, and flexible work arrangements

Cons

Salary can be lower than competitors, but the environment and flexibility offered make me stay

Advice to Management

Be consistent across the entire company

the paid time off package, health benefits, and flexible work arrangements

August 25, 2021

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October 4, 2021

Does Jack Henry & Associates offer relocation assistance?

Pros

Jack Henry cares first and foremost about their associates, focusing on providing a great work life balance, competitive salaries and a strong benefit package.

Cons

Jack Henry operates very lean, so the departure of one associate can have a significant impact on the overall team.

Jack Henry cares first and foremost about their associates, focusing on providing a great work life balance, competitive salaries and a strong benefit package.

October 4, 2021

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May 17, 2020

Does Jack Henry & Associates offer family leave?

Pros

Good pay, good benefits, flexible work arrangements

Cons

Limited opportunities for women, siloed departments, no consequences for poor performance

Good pay, good benefits, flexible work arrangements

May 17, 2020

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May 8, 2022

Does Jack Henry & Associates offer malpractice insurance?

Pros

Pretty good insurance and some of the first tier managers are very good.

Cons

If you live anywhere other than a sparcely populated region of the Midwest and have any experience at all, the pay is crap. Every decision made by upper management is driven by the stock price and what might happen to it. For example, vacation carryover was just eliminated because, it looks better on paper to potential investors if they don't owe money to their employees. If you want to advance, you have to leave the company for a few months and then apply for another job. Glaciers migrate faster than any decision that will positively impact the employees work life. Nepotism is alive and well.

Pretty good insurance and some of the first tier managers are very good.

May 8, 2022

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February 21, 2021

What are perks and other benefits like at Jack Henry & Associates?

Pros

The corporate company culture is fantastic, the benefits are generous, and the company takes pride in excellence. Most of the company will treat you like family. In every department except for the call center, this is the ideal place to work. I could not, in good conscience, give JHA a poor overall rating, but please read the cons.

Cons

Due to company policy, I will not go into specifics or share any information that may hurt the company. You do not know me, and I doubt you will take my advice, but I hope that you do: DO NOT apply as a "Product Support Representative." Many take this position thinking that it is your foot in the door. It is not. Apply for any other position. You'll get hired there faster, make more money in that position than you would if you transferred internally, and you will be treated as a human from the start.

Advice to Management

Senior Leadership: Keep up the fantastic work, and thank you for your communication, and support through the changes we faced during the pandemic. JHA Call Center Management: If you accepted a leadership position, then lead. You will never meet your goals if you continue to treat your employees as expendable. Look to our senior leadership and follow their example.

The corporate company culture is fantastic, the benefits are generous, and the company takes pride in excellence.

February 21, 2021

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48 English questions out of 48

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Do The Right Thing, Do Whatever It Takes, and Have Fun At Jack Henry, we’re looking for the talented, the focused, and the ambitious. One...More

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Company Updates

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Jack Henry & Associates

14 days ago

Culture
Mental health has been top-of-mind the past few years, as almost everyone has felt stressed, burned out, and/or overwhelmed, at home and work. Jack Henry strongly believes in putting our people first and actively supports work-life balance. We offer a robust Employee Assistance Program that supports associates and anyone living in their household. We recently enhanced our mental health programs by adding several convenient apps and tools. In honor of Mental Health Awareness Month, we’re sharing three simple everyday self-care tips for your workday: 1. Take breaks. Several teams at Jack Henry start meetings five late or end them five minutes early to allow participants much-needed time to stretch, take a bio break, hydrate, etc. 2. Socialize with your team. Even in a virtual setting, you can still have watercooler conversations. Check in with your peers, talk about non-work topics, and recognize each other’s achievements. 3. Take a lunch. It’s tempting to eat at your computer; however, lunch is a great mental break opportunity that helps improve your afternoon productivity.
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Jack Henry & Associates

21 days ago

Company News
Jack Henry was founded in 1976 with the guiding principles of do the right thing, do whatever it takes, and have fun. We endeavor to empower our associates, communities, and business to prosper while respecting the Earth's resources we share. At Jack Henry, corporate responsibility refers to the incorporation of ethical considerations such as public interest, public advocacy, and environmental concerns, into the planning of our business strategy and running of our organization. We are pleased to share that our revenue continues to increase while our greenhouse gas (GHG) emissions steadily decrease. In fiscal year 2021, Jack Henry’s total Scope 1 and Scope 2 GHG emissions were reduced 16.66% below our baseline level of fiscal year 2019. Read more about our efforts toward a low carbon future in Jack Henry’s 2022 Sustainability Report.
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Jack Henry and Corporate Responsibility
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