Jet Pet Resort FAQ

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6 English questions out of 6

February 12, 2020

What is a typical working day like at Jet Pet Resort?

Pros

-Lovely team members -Wonderful dogs! -Easy to reach via the Canada Line

Cons

-Late shifts can be made a tad tricky if you get the bus back from work

Advice to Management

The staff members are a great source of new and fresh ideas! I think the place could be even better with a few of these ideas heard and implemented : )

Late shifts can be made a tad tricky if you get the bus back from work

February 12, 2020

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January 8, 2019

What is it like working with clients or customers at Jet Pet Resort?

Pros

Dogs Amazing clients Great hours Okay wage Pet first aid certificate

Cons

Poor management- so focused on the money coming in, they often overlook staff, and supplies and worse- sometimes the dogs. Little to no training for staff- although all dog lovers. They clearly don’t have the knowledge or training they should. Often dogs are left in the daycare unattended while staff sit on their phones, watch movies. Or simply refuse to take responsibility for what they’re there to do.... CATER TO DOGS NEEDS. Dogs fights are common. And instead of working around the dogs or taking time to sit in the room, they often make excuses as to what happened, watch their cameras, blame the dogs, . Ask the parents to pay the vet bills. And ban the dog. - In some cases it’s needed. But can be avoided 80% of the time if they were attending to the dogs and checking on them instead of letting them all bark and “feed” off each other energies.

Advice to Management

Go over your core values with staff. Enforce their tasks. Animals are family to many. Have your employees rotating through the rooms all day. Never leaving them alone for more then 20 min max. Put safety first. Fix your facilities that need renovations. Alittle will go a long way, will make the places feel more inviting. By motivating staff, You won’t need to ban so many dogs. Therefore your reviews and your income will increase again. Train train train. Your company has so much potential! It just needs management. Lots of it. When working there, the place was full of gossip, it felt like a clique from highschool. if you’re not the managers “friend” and doing what she does- isn’t a whole lot. Then you’re most likely to be the underdog, overworking , buying supplies, and trying to ignore ones own morals. Just to work there. The way dogs get hurt , but you find staff sleeping because they’re hungover. Staff saying not to clean Poop because you have “poo eating dogs” I won’t lie. My heart breaks for those who really are trying their best. Maybe appreciating them and actually giving positive reinforcement. You won’t go through staff so fast. I left that place with the worst feelings. And after some time. STILL, can’t get over the way they treat their staff and most pets.

Amazing clients

January 8, 2019

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March 29, 2019

What is the work environment like at Jet Pet Resort?

Pros

Dogs are the only thing that makes this job worth it

Cons

High school like environment; lots of gossiping and bad mouthing behind other people's backs that has nothing to do with how good they are as employers Not a "team" environment; management plays favorites & if you are not a favorite you automatically get treated poorly

Advice to Management

Need more mature management who actually knows how to manage people, NOT just dogs There has to be better conflict resolution within the work environment, everything is clique-y, which is not productive. It is also disappointing for what should be a professional work environment

High school like environment; lots of gossiping and bad mouthing behind other people's backs that has nothing to do with how good they are as employers

March 29, 2019

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June 4, 2020

What kind of work are employees expected to do at Jet Pet Resort?

Pros

You can act sick and go home early.

Cons

Those who are privileged in the company does nothing but belittled the employees who are in the lower ranks and bully them into doing whatever they ask them to do. It includes cleaning crap from cages, piling the garbage, and other stuff that aren't included in your job responsibilities.

Advice to Management

Hire the right people for the job instead of bullying the staff into doing them.

It includes cleaning crap from cages, piling the garbage, and other stuff that aren't included in your job responsibilities.

June 4, 2020

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November 26, 2020

What are working conditions like at Jet Pet Resort?

Pros

-Great working with dogs -some of the people were decent -perks -awesome clients -cute dogs

Cons

Where do I start... -Management & other staff gossip like crazy, seems to be an issue in both locations - have to preform duties outside of job descriptions - staff are often under-qualified - don’t get SCHEDULED breaks, told to just take breaks whenever, but what about busy days? - often snarky attitude from management - Dog got stuck in a locked room in the morning, got told by boss to wait til the manager to come in at 9am to fix it and let dog out. I’d consider that an emergency!!!!

Advice to Management

Take your job more seriously and treat your employees with RESPECT.

Dog got stuck in a locked room in the morning, got told by boss to wait til the manager to come in at 9am to fix it and let dog out.

November 26, 2020

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6 English questions out of 6