Klarna FAQ

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3 English questions out of 3

August 25, 2020

What is the salary like at Klarna?

Pros

- The Tech stack is good. - Salary is competitive, not above market, but competitive. - Relocation from other countries. - The product has a lot to grown and handles a lot of money.

Cons

- Decisions are not data-backed, just feelings - No ownership sense, everyone does the minimum, knowing that the minimum is enough and nothing will happen (It's impossible to fire someone) - Too many management layers, the company is growing and they couldn't find a good structure. - No space for growing, most of the people that want to grow leaves the company between 2 years, the rotation is HUGE. - The salary is "competitive" with other companies, but those companies have other great benefits such as lunch, snacks, Klarna poses as a startup that is profitable and is focused in money but the salary is not very good.

Advice to Management

- Create a bonus program for the employees, RSU doesn't work, people want money, if the company achieve goals, everyone should be rewarded. - Have a better way to handle BI within Klarna, Qlicksense is not very good, not very intuitive and it's super hard to know how the company is going and how I can help. - The office space, amenities, and benefits need to improve a lot, or then raise the salary to be above the market. - Even that thing that careers at Klarna is not a straight line, it looks more like a U-turn, management doesn't know what they are doing, competence leads doing the job of accountable leads and chasing people, accountable leads that don't know people management. - This CL/AL/CGL/AGL/DL doesn't work for engineering as it is, it must be rethought.

- The salary is "competitive" with other companies, but those companies have other great benefits such as lunch, snacks, Klarna poses as a startup that is profitable and is focused in money but the salary is not very good.

August 25, 2020

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October 22, 2020

What are other benefits and incentives like at Klarna?

Pros

Klarna has an incredible team across the US and worldwide. The culture is supportive and inclusive and the opportunity for growth is massive. The compensation is competitive, the company has amazing perks and they truly value each and every Klarnaut. Klarna is a very innovative and proactive place and operate in an exciting growing field. This is the perfect place for people who like to be part of delivering results and are not afraid to think creatively.

Cons

I don't personally consider this a con but because of the sheer pace at which this company is growing, we all have to work pretty full and business days.

The compensation is competitive, the company has amazing perks and they truly value each and every Klarnaut.

October 22, 2020

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September 1, 2020

Does Klarna offer a daily bonus?

Pros

There are such amazing people working at Klarna and this is the best part of it. Klarna has good benefits but still pays only the average of the market, I definitely expected more from a company in this size. Pro-bono tip: If you are moving from another country, pay attention to negotiating your salary. Klarna doesn't see any problem paying 20% and some times even 30% less to people from other countries that don't know how much the market pays.

Cons

Klarna only seems to be a cool start-up and to have an innovative vibe but looking from inside it is another big paternalistic and micromanaging bank. The teams, product managers, designers, don't have any freedom to make decisions when it comes to product decisions. I've seen the CXOs being abusive many times and they love to put their fingers in every small task, even they not fully participating/understanding the products' cycles. Domain leads are nothing less than "yes sir" employees that accept any CXO request without challenging anything. The operation model seems to change every six months and it's far to be working, making everything even worse, with a lot of miss-communication and objectives misalignment among teams and domains. Also, don't expect to have your work valued there if you are not Swedish, US citizen, or just do what you are asked to do. If you want to work on the products at Klarna, I'd recommend you to think twice.

Advice to Management

Trust the talented professionals you (unbelievably) manage to hire and the teams you put together. If it's to just micromanage people it's much cheaper hiring junior or bad professionals.

Pro-bono tip: If you are moving from another country, pay attention to negotiating your salary.

September 1, 2020

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3 English questions out of 3