Klarna FAQ

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2 English questions out of 2

October 22, 2020

What is the company culture at Klarna?

Pros

Klarna has an incredible team across the US and worldwide. The culture is supportive and inclusive and the opportunity for growth is massive. The compensation is competitive, the company has amazing perks and they truly value each and every Klarnaut. Klarna is a very innovative and proactive place and operate in an exciting growing field. This is the perfect place for people who like to be part of delivering results and are not afraid to think creatively.

Cons

I don't personally consider this a con but because of the sheer pace at which this company is growing, we all have to work pretty full and business days.

The culture is supportive and inclusive and the opportunity for growth is massive.

October 22, 2020

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September 22, 2020

What is the hiring process like at Klarna?

Pros

Right now the only pro is that I'm not unemployed

Cons

The CXO team seems to be completely disconnected from reality, transparency is very limited with normally just the data that supports CXOs arguments being released to the whole company, arguments that sound very rhetoric by the way, as decisions sounds very top down with little to no connection with data or facts. For instance from a company that claims to make people "step out of the straight line" the hiring process is VERY square, and when questioned about the efficiency on such steps management pretty much replies "because we believe it's good". Another example of that recently, during covid-19 times, the CXO team decided that since "some people" (again no data here, just a "some people" waved randomly) reported not being at their best while wfh (pandemic?) all company should go to the office once a week (spread by "domains"), encouraging people to go against the recommendations to wfh (also the recommendation about taking public transportation is "no! Unless you really need it"). When confronted and asked for data supporting this decision management shrugged and said there was none. In general things where always a bit odd, but covid-19 times have been very bad, setting the impression the company is trying advantage of this uncertain times to enforce unpopular decisions with a lower risk of affecting their (already bad) retention numbers

Advice to Management

Climb down the Olympus Mons, we are all down here doing our jobs, you should do yours too...

For instance from a company that claims to make people "step out of the straight line" the hiring process is VERY square, and when questioned about the efficiency on such steps management pretty much replies "because we believe it's good".

September 22, 2020

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2 English questions out of 2