Klarna FAQ

All answers shown come directly from Klarna Reviews and are not edited or altered.

29 English questions out of 29

June 26, 2020

How is diversity at Klarna?

Pros

- A successful core offering - Good tech stack - On a growth trajectory

Cons

- No clarity on roles and what they want to achieve - Everyone is super busy, but not much really gets done - Always stressful/fire fighting mode - Sycophancy is the way to succeed, and it is obscenely visible at all levels - Shallow management practices, they don't really care but try to show they do - No long term career path, most (70%) people leave within 1-2 years anyway - No work-life balance - Not enough diversity in Age, Nationality

Advice to Management

Enable people and break down the hierarchy

- Not enough diversity in Age, Nationality

June 26, 2020

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December 28, 2019

How is management perceived at Klarna?

Pros

Home-office Flexible hours (more or less) Nice co-working office

Cons

Politics Poor engineering level False promises If you are an experienced engineer be careful, average level is low Engineering mid management is not so good, poor tech experience and does not care about quality, politics and behind the scene machinations. Particularly in the area of engineering. If you are junior developer think twice if it worth it

Engineering mid management is not so good, poor tech experience and does not care about quality, politics and behind the scene machinations.

December 28, 2019

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October 13, 2020

Is Klarna a good company to work for?

Pros

- work environment is great - teams have great autonomy and independence - technical discussions are interesting and positive - has an awesome annual internal tech conference

Cons

- general operation/application maturity level could improve a lot - does not have a permanent/decent policy regarding remote work

Advice to Management

- improve your feedback giving skills - care more about people development than tickets moved to done

- has an awesome annual internal tech conference

October 13, 2020

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August 31, 2020

What is the company culture at Klarna?

Pros

Engineering team is excellent as long as they are not managers, average salary compare to the work

Cons

Extensive Politics, Power controlled by a handful of people without accountability, extreme micromanagement, no work life balance, expect you to follow the order and never question Employee stock option is to fool you (you only lose money), Slow hire and quick fire. They are only after copying features from other competitor (no innovation), most managers don't understand the difference between leadership and micromanagement

Advice to Management

Don't blind eye on your second in command egocentric DLs due to unaccountability of their action as a leader

Extensive Politics, Power controlled by a handful of people without accountability, extreme micromanagement, no work life balance, expect you to follow the order and never question Employee stock option is to fool you (you only lose money), Slow hire and quick fire.

August 31, 2020

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September 22, 2020

What is the hiring process like at Klarna?

Pros

Right now the only pro is that I'm not unemployed

Cons

The CXO team seems to be completely disconnected from reality, transparency is very limited with normally just the data that supports CXOs arguments being released to the whole company, arguments that sound very rhetoric by the way, as decisions sounds very top down with little to no connection with data or facts. For instance from a company that claims to make people "step out of the straight line" the hiring process is VERY square, and when questioned about the efficiency on such steps management pretty much replies "because we believe it's good". Another example of that recently, during covid-19 times, the CXO team decided that since "some people" (again no data here, just a "some people" waved randomly) reported not being at their best while wfh (pandemic?) all company should go to the office once a week (spread by "domains"), encouraging people to go against the recommendations to wfh (also the recommendation about taking public transportation is "no! Unless you really need it"). When confronted and asked for data supporting this decision management shrugged and said there was none. In general things where always a bit odd, but covid-19 times have been very bad, setting the impression the company is trying advantage of this uncertain times to enforce unpopular decisions with a lower risk of affecting their (already bad) retention numbers

Advice to Management

Climb down the Olympus Mons, we are all down here doing our jobs, you should do yours too...

For instance from a company that claims to make people "step out of the straight line" the hiring process is VERY square, and when questioned about the efficiency on such steps management pretty much replies "because we believe it's good".

September 22, 2020

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29 English questions out of 29