Klarna FAQ

All answers shown come directly from Klarna Reviews and are not edited or altered.

29 English questions out of 29

September 23, 2020

How is management perceived at Klarna?

Pros

Great and smart people to work with, Many Opportunities, Flexible working culture, Diverse office environment, Great coffee

Cons

Chaotic management, Some incompetent managers, No WFH and Free Lunch, Business-Oriented Place, Lack of technical prowess

Advice to Management

Keep reviewing teams. I notice that there are teams that not to be reviewed. When hiring new people don’t lump all of them in the same team.

Chaotic management, Some incompetent managers, No WFH and Free Lunch, Business-Oriented Place, Lack of technical prowess

September 23, 2020

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October 18, 2018

Is Klarna a good company to work for?

Pros

There are a lot of great people working at Klarna and there are many opportunities to advance or change path within the company. They also arrange a lot of events, guest speekers etc. that are really interesting.

Cons

The management is not working, at least in the lower levels. Most managers/team leaders are quite inexperienced as managers, they get close to no leadership training and there is a culture of micromanaging. From what I have seen many team leaders seem to point fingers and blame their team whenever something goes wrong, rather that owning up to it themselves and taking actions - something very different from normal Swedish work culture. My team leader treated people in postions below her terribly, really a bully rather than a manager. That said, there are good managers there too, but until the company culture changes and they start valuing good leadership I would advice people who value competent leaders to think twice before joining.

Advice to Management

Look over how you educate your managers and team leader and what kind of culture you are promoting.

There are a lot of great people working at Klarna and there are many opportunities to advance or change path within the company.

October 18, 2018

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October 22, 2020

What is the company culture at Klarna?

Pros

Klarna has an incredible team across the US and worldwide. The culture is supportive and inclusive and the opportunity for growth is massive. The compensation is competitive, the company has amazing perks and they truly value each and every Klarnaut. Klarna is a very innovative and proactive place and operate in an exciting growing field. This is the perfect place for people who like to be part of delivering results and are not afraid to think creatively.

Cons

I don't personally consider this a con but because of the sheer pace at which this company is growing, we all have to work pretty full and business days.

The culture is supportive and inclusive and the opportunity for growth is massive.

October 22, 2020

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September 22, 2020

What is the hiring process like at Klarna?

Pros

Right now the only pro is that I'm not unemployed

Cons

The CXO team seems to be completely disconnected from reality, transparency is very limited with normally just the data that supports CXOs arguments being released to the whole company, arguments that sound very rhetoric by the way, as decisions sounds very top down with little to no connection with data or facts. For instance from a company that claims to make people "step out of the straight line" the hiring process is VERY square, and when questioned about the efficiency on such steps management pretty much replies "because we believe it's good". Another example of that recently, during covid-19 times, the CXO team decided that since "some people" (again no data here, just a "some people" waved randomly) reported not being at their best while wfh (pandemic?) all company should go to the office once a week (spread by "domains"), encouraging people to go against the recommendations to wfh (also the recommendation about taking public transportation is "no! Unless you really need it"). When confronted and asked for data supporting this decision management shrugged and said there was none. In general things where always a bit odd, but covid-19 times have been very bad, setting the impression the company is trying advantage of this uncertain times to enforce unpopular decisions with a lower risk of affecting their (already bad) retention numbers

Advice to Management

Climb down the Olympus Mons, we are all down here doing our jobs, you should do yours too...

For instance from a company that claims to make people "step out of the straight line" the hiring process is VERY square, and when questioned about the efficiency on such steps management pretty much replies "because we believe it's good".

September 22, 2020

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July 16, 2019

What are co-workers like at Klarna?

Pros

Great colleagues and culture, office is nice, many nationalities, motivating job tasks, company is growing a lot (good vibe in the company), many career opportunities, social activities outside work. Very good benefits as well!

Cons

Senior management is pretty young, which sometimes can cause immature decisions.

Great colleagues and culture, office is nice, many nationalities, motivating job tasks, company is growing a lot (good vibe in the company), many career opportunities, social activities outside work.

July 16, 2019

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29 English questions out of 29