Klarna FAQ

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2 English questions out of 2

October 18, 2018

How are senior leaders perceived at Klarna?

Pros

There are a lot of great people working at Klarna and there are many opportunities to advance or change path within the company. They also arrange a lot of events, guest speekers etc. that are really interesting.

Cons

The management is not working, at least in the lower levels. Most managers/team leaders are quite inexperienced as managers, they get close to no leadership training and there is a culture of micromanaging. From what I have seen many team leaders seem to point fingers and blame their team whenever something goes wrong, rather that owning up to it themselves and taking actions - something very different from normal Swedish work culture. My team leader treated people in postions below her terribly, really a bully rather than a manager. That said, there are good managers there too, but until the company culture changes and they start valuing good leadership I would advice people who value competent leaders to think twice before joining.

Advice to Management

Look over how you educate your managers and team leader and what kind of culture you are promoting.

Most managers/team leaders are quite inexperienced as managers, they get close to no leadership training and there is a culture of micromanaging.

October 18, 2018

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October 9, 2020

What are some insights into the strategy or vision at Klarna?

Pros

I am always receiving appreciation gifts in the mail, which really makes me feel special! The gifts help me feel connected to my work place, even though many are WFH. I love the amazing benefits that come with working at Klarna, and the fair pay. This is the best company I have ever worked for! I am treated like a real human being at Klarna, not a number. Klarna makes me feel motivated to do my best work possible!

Cons

Global time difference can sometimes be hard to handle. There is nothing Klarna as a company can do about the time difference between countries, but this is something to keep in mind when considering a position at a global company that works closely between countries.

Advice to Management

Always be open to listen to those on your team. Cultivate a friendly team environment, full of positive energy, and you will succeed.

There is nothing Klarna as a company can do about the time difference between countries, but this is something to keep in mind when considering a position at a global company that works closely between countries.

October 9, 2020

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2 English questions out of 2