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Laundry Service

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Laundry Service

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Laundry Service Diversity And Inclusion FAQ

Read what Laundry Service employees think about diversity and inclusion at the company, and if their workforce is comprised and supportive of individuals of varying gender, ethnicity, age, sexual orientation, religion and other attributes.

Laundry Service has a diversity rating of 3.5.

All answers shown come directly from Laundry Service Reviews and are not edited or altered.

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2 English questions out of 2

June 29, 2022

How is diversity at Laundry Service?

Pros

The people working there are kind and collaborative. They are known for social and have the whole connection to Wasserman. Beautiful office space located in Brooklyn. Ability to work remote. They lean heavily into diversity.

Cons

No true onboarding or clear sense of how to get things done at the agency. They struggled with resourcing and making sure that accounts were staffed up correctly. I also found that their strategic approach was weaker than other agencies I've been in, and it would shine through the work creative would bring forth. It also seems that some accounts were killers and other sleepers so really depends on where you land. (To be fair to them this would be the case at most places). Although they are known for social, I didn't find anything they did particularly innovative from ways of working to actual work. Seemed to me like a place where the clients really called the shots to a higher degree than other agencies. Working remote is also a great perk but things aren't organized accordingly and can make some simple account things harder than they have to be with people over scoped, all over the place across a million time zones.

Advice to Management

Staff up and make sure your department heads are really imparting agency culture and approach in everything they do. Other than that, keep plugin away its advertising.

They lean heavily into diversity.

June 29, 2022

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April 1, 2022

How is race or ethnicity talked about at Laundry Service?

Pros

-Unlimited PTO -Cold brew on tap -Flexible WFH -Okay benefits

Cons

Toxic bro culture. You have meetings with the creative leads and you wonder if this job or your presence or his mediocrity conjured his need for more alcohol. It’s hard to tell he mumbles his feedback half the time. It’s not really a place of great original thinking, granted there’s barely anything new or ownable but man the perspective is so pedestrian. There’s a sense of delusion folks seem to have here and there are really no growth opportunities especially if you’re a woman, a woman of color, a queer woman. You just don’t see that repped. You see a tokenization among Black employees (cue Nike and Footlocker account) and you wonder gee am I the next token? Do I resist? Account team just take orders. The account heads from coast to coast are pretty inexperienced. It’s like they were an intern somewhere and then laundry service was the only place they worked after so they apply the insecurities of their inexperiences to competent people. Strategy, a disaster. Rolling employees in and out. Turnover is high and most seem to be hired coz they cool? Made the right references? Knows NFT?

Advice to Management

Try harder. Maybe it’s not just a training for your executive leadership on how not to be bias, toxic or self-absorbed but it’s actually practicing some empathy and active listening.

There’s a sense of delusion folks seem to have here and there are really no growth opportunities especially if you’re a woman, a woman of color, a queer woman.

April 1, 2022

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2 English questions out of 2

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