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Laundry Service

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Laundry Service

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Laundry Service Benefits FAQ

Read what Laundry Service employees think about benefits at the company.

The most popular benefit at Laundry Service is Health Insurance. If you want to see a full list of benefits and perks at Laundry Service listed by categories, head to their Benefits page. From insurance, health and wellness to vacation and more, find out what you could benefit from when working at Laundry Service.

All answers shown come directly from Laundry Service Reviews and are not edited or altered.

What are perks and other benefits like at Laundry Service?

4 English reviews out of 4

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April 1, 2021

Pros

Great benefits and even better co-workers

Cons

Growth opportunity within creative isn't there

Great benefits and even better co

April 1, 2021

Reviewed by: Social Media Manager in Portland, OR (Current Employee)

December 6, 2021

Pros

Wasserman, LS's parent company, has made a strong commitment to DE&I initiatives and educational resources. Some of these initiatives are also reflected across creative work, which was encouraging to see. Benefits are decent, salary is average. Work/life balance was surprisingly good for agency life, except for pitch/new business work.

Cons

I came to LS with an open mind, but unfortunately found a lot of the rumors I'd previously heard to be true. Turnover was just as bad as it seemed, particularly in my area—within 5 months, practically everyone on my team turned over. The pace of the work was very uneven. Unique creative talents and specialties are not often utilized due to the limited nature of the accounts available to work on, and much of the creative I worked on was production-level at most and very siloed in nature. Management would routinely cancel or postpone 1:1s, and proper creative direction and guidance was often lacking across different accounts. Culture felt vapid, cliquey, impersonal and disconnected. If you are a junior or emerging creative, this might be a stepping stone option—but I otherwise can't recommend it here.

Benefits are decent, salary is average.

December 6, 2021

Reviewed by: Creative (Former Employee)

June 24, 2021

Pros

Cool people, nice office, and great healthcare

Cons

My mental health will likely never recover from how burnt out and unsupported I was during my time at LS. I am straight up changing career paths because I have been turned off from working in social media ever again and I will never trust management on any level to have my best interests in mind. Expect to work countless hours, weekends, and holidays (literally don't expect to enjoy the holiday season — you will be slammed, and you will be expected to work overtime for no extra pay and zero benefits for yourself. Thanksgiving? Work. NYE? Work. Memorial Day? Work. etc. etc.) Management claims to care about work/life balance but only so far as it benefits them. You certainly won't catch them working a holiday or a weekend, that's for sure. And while they claim unlimited PTO, the request will be scrutinized and you will be made to feel a burden for asking — despite leadership taking COUNTLESS days off because again, the SMMs are the ones doing the actual work so when we're out, it actually makes a difference. Cannot emphasize enough — wait it out and find another job unless you want to watch your mental health and personal health deteriorate and a rapid pace. They pay you peanuts and then drive you into the ground until you break.

Advice to Management

Practice what you preach — don't call us a team who "supports one another" and then silo yourselves out of doing any actual work. It's obvious, trite, and unsustainable. You lose great talent and will continue to do so because you don't treat us with respect or compensate us appropriately. We are all burnt out and exhausted because of the expectations. Verbal praise only goes so far, and it's clear management only has their best interests at heart. I genuinely hope the mass exodus continues so SOMETHING changes.

Expect to work countless hours, weekends, and holidays (literally don't expect to enjoy the holiday season — you will be slammed, and you will be expected to work overtime for no extra pay and zero benefits for yourself.

June 24, 2021

Reviewed by: Social Media Manager in Los Angeles, CA (Former Employee)

April 1, 2022

Pros

-Unlimited PTO -Cold brew on tap -Flexible WFH -Okay benefits

Cons

Toxic bro culture. You have meetings with the creative leads and you wonder if this job or your presence or his mediocrity conjured his need for more alcohol. It’s hard to tell he mumbles his feedback half the time. It’s not really a place of great original thinking, granted there’s barely anything new or ownable but man the perspective is so pedestrian. There’s a sense of delusion folks seem to have here and there are really no growth opportunities especially if you’re a woman, a woman of color, a queer woman. You just don’t see that repped. You see a tokenization among Black employees (cue Nike and Footlocker account) and you wonder gee am I the next token? Do I resist? Account team just take orders. The account heads from coast to coast are pretty inexperienced. It’s like they were an intern somewhere and then laundry service was the only place they worked after so they apply the insecurities of their inexperiences to competent people. Strategy, a disaster. Rolling employees in and out. Turnover is high and most seem to be hired coz they cool? Made the right references? Knows NFT?

Advice to Management

Try harder. Maybe it’s not just a training for your executive leadership on how not to be bias, toxic or self-absorbed but it’s actually practicing some empathy and active listening.

Okay benefits

April 1, 2022

Reviewed by: Creative in Portland, OR (Former Employee)

4 English reviews out of 4

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