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Laundry Service

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Laundry Service

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Laundry Service FAQ

Have questions about working at Laundry Service? Read answers to frequently asked questions to help you make a choice before applying to a job or accepting a job offer.

Whether it's about compensation and benefits, culture and diversity, or you're curious to know more about the work environment, find out from employees what it's like to work at Laundry Service.

All answers shown come directly from Laundry Service Reviews and are not edited or altered.

29 English questions out of 29

April 1, 2021

What are perks and other benefits like at Laundry Service?

Pros

Great benefits and even better co-workers

Cons

Growth opportunity within creative isn't there

Great benefits and even better co

April 1, 2021

See 3 more answers

March 29, 2022

What is health insurance like at Laundry Service?

Pros

Good medical benefits, nice co-workers, cool clients

Cons

Management is disorganized, ego driven, and narcissistic. They don’t develop team benchmarks, so there is nothing to work towards. Your yearly goals are a result of what management wants you to do and not necessarily your own career goals for the company. High turnover is a result of poor management who ignore employee burnout, constantly gaslight their workers, and do not provide sufficient staffing. Workers are expected to go above and beyond their roles and wear many hats with no real prospect for growth or promotion. Level of pay is low and not competitive compared to other agencies.

Advice to Management

Management needs to re-evaluate the leaders who are driving out good workers. High turnover rate is directly related to poor leadership who fail to support their teams in balancing workload, staffing, mentorship, and mental health (burnout). Learn how to listen to what your employees are saying, and stop passing up good internal candidates who are qualified for more advanced roles.

Good medical benefits, nice co

March 29, 2022

See answer

June 24, 2021

Does Laundry Service offer unlimited time off?

Pros

Cool people, nice office, and great healthcare

Cons

My mental health will likely never recover from how burnt out and unsupported I was during my time at LS. I am straight up changing career paths because I have been turned off from working in social media ever again and I will never trust management on any level to have my best interests in mind. Expect to work countless hours, weekends, and holidays (literally don't expect to enjoy the holiday season — you will be slammed, and you will be expected to work overtime for no extra pay and zero benefits for yourself. Thanksgiving? Work. NYE? Work. Memorial Day? Work. etc. etc.) Management claims to care about work/life balance but only so far as it benefits them. You certainly won't catch them working a holiday or a weekend, that's for sure. And while they claim unlimited PTO, the request will be scrutinized and you will be made to feel a burden for asking — despite leadership taking COUNTLESS days off because again, the SMMs are the ones doing the actual work so when we're out, it actually makes a difference. Cannot emphasize enough — wait it out and find another job unless you want to watch your mental health and personal health deteriorate and a rapid pace. They pay you peanuts and then drive you into the ground until you break.

Advice to Management

Practice what you preach — don't call us a team who "supports one another" and then silo yourselves out of doing any actual work. It's obvious, trite, and unsustainable. You lose great talent and will continue to do so because you don't treat us with respect or compensate us appropriately. We are all burnt out and exhausted because of the expectations. Verbal praise only goes so far, and it's clear management only has their best interests at heart. I genuinely hope the mass exodus continues so SOMETHING changes.

And while they claim unlimited PTO, the request will be scrutinized and you will be made to feel a burden for asking — despite leadership taking COUNTLESS days off because again, the SMMs are the ones doing the actual work so when we're out, it actually makes a difference.

June 24, 2021

See 6 more answers

June 24, 2021

What is paid time off like at Laundry Service?

Pros

Cool people, nice office, and great healthcare

Cons

My mental health will likely never recover from how burnt out and unsupported I was during my time at LS. I am straight up changing career paths because I have been turned off from working in social media ever again and I will never trust management on any level to have my best interests in mind. Expect to work countless hours, weekends, and holidays (literally don't expect to enjoy the holiday season — you will be slammed, and you will be expected to work overtime for no extra pay and zero benefits for yourself. Thanksgiving? Work. NYE? Work. Memorial Day? Work. etc. etc.) Management claims to care about work/life balance but only so far as it benefits them. You certainly won't catch them working a holiday or a weekend, that's for sure. And while they claim unlimited PTO, the request will be scrutinized and you will be made to feel a burden for asking — despite leadership taking COUNTLESS days off because again, the SMMs are the ones doing the actual work so when we're out, it actually makes a difference. Cannot emphasize enough — wait it out and find another job unless you want to watch your mental health and personal health deteriorate and a rapid pace. They pay you peanuts and then drive you into the ground until you break.

Advice to Management

Practice what you preach — don't call us a team who "supports one another" and then silo yourselves out of doing any actual work. It's obvious, trite, and unsustainable. You lose great talent and will continue to do so because you don't treat us with respect or compensate us appropriately. We are all burnt out and exhausted because of the expectations. Verbal praise only goes so far, and it's clear management only has their best interests at heart. I genuinely hope the mass exodus continues so SOMETHING changes.

And while they claim unlimited PTO, the request will be scrutinized and you will be made to feel a burden for asking — despite leadership taking COUNTLESS days off because again, the SMMs are the ones doing the actual work so when we're out, it actually makes a difference.

June 24, 2021

See 5 more answers

June 24, 2021

Does Laundry Service offer a wellness program?

Pros

Cool people, nice office, and great healthcare

Cons

My mental health will likely never recover from how burnt out and unsupported I was during my time at LS. I am straight up changing career paths because I have been turned off from working in social media ever again and I will never trust management on any level to have my best interests in mind. Expect to work countless hours, weekends, and holidays (literally don't expect to enjoy the holiday season — you will be slammed, and you will be expected to work overtime for no extra pay and zero benefits for yourself. Thanksgiving? Work. NYE? Work. Memorial Day? Work. etc. etc.) Management claims to care about work/life balance but only so far as it benefits them. You certainly won't catch them working a holiday or a weekend, that's for sure. And while they claim unlimited PTO, the request will be scrutinized and you will be made to feel a burden for asking — despite leadership taking COUNTLESS days off because again, the SMMs are the ones doing the actual work so when we're out, it actually makes a difference. Cannot emphasize enough — wait it out and find another job unless you want to watch your mental health and personal health deteriorate and a rapid pace. They pay you peanuts and then drive you into the ground until you break.

Advice to Management

Practice what you preach — don't call us a team who "supports one another" and then silo yourselves out of doing any actual work. It's obvious, trite, and unsustainable. You lose great talent and will continue to do so because you don't treat us with respect or compensate us appropriately. We are all burnt out and exhausted because of the expectations. Verbal praise only goes so far, and it's clear management only has their best interests at heart. I genuinely hope the mass exodus continues so SOMETHING changes.

Cannot emphasize enough — wait it out and find another job unless you want to watch your mental health and personal health deteriorate and a rapid pace.

June 24, 2021

See answer
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29 English questions out of 29

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