Lucid Software FAQ

Pros

-Managers believe in you and really care about you -I can make an impact to the company -I can try out and gain skills in areas I would like to develop -Great work-life balance -Great perks (annual retreat, snacks, gym, climbing wall, games, catered meals, wfh stipend, mental health benefits) -Fun culture, everyone is friendly -We are growing rapidly so you must learn to adjust quickly -Transparency through monthly meetings and company updates -They seem to care about diversity and I have seen that improve over time -Excellent benefits -Doing exceptionally well with managing our money especially in the time of the pandemic -Innovative and willing to pivot quickly -Listens and cares about IC thoughts and ideas

Cons

-Not very many women in leadership

Pros

Great benefits included. Paid health insurance including dental and vision. Cool perks like a company-wide retreat in June every year. Small perks like two catered lunches per week and a stocked kitchen. Great office space.

Cons

Internal politics has started to run rancid through the organization as it has grown. Some of the managers are not qualified and are not true leaders but some are as well. The politics started to wear on the culture of the company that was once great. Generally speaking, it seems like they don't pay competitive salaries for the industry.

Advice to Management

Start hiring more diverse people as that seemed to take a back seat priority. Without this, your culture will continue to decline.

Pros

Lucid hires the best of the best. They've been able to attract talent that is innovative, hard-working, and generally fun to work with. They've mastered the art of marketing themselves as the "fun" start-up and utilize those perks to their advantage during salary negotiations knowing that prospects will take the pay cut for opportunity to work at a company that offers great culture and top-notch people. The quick list: Stocked kitchen (most of the time) Beautiful office and fun space 401k match Great benefits

Cons

As with many companies that are growing quickly, their hiring criteria isn't as stringent as it used to be. They're experiencing large turn-over of employees who have been there for 2+ years and the management they've brought in has brought a more staunch and conservative culture to the once thriving and innovative teams. Lucid is not a start-up anymore. With 500+ employees and counting, you're not going to experience the culture that once was at Lucid. If you're looking for a cool, quick-paced, innovative and flexible environment you've missed the boat here. The quick list: - Low pay (they say they use Radford averages, but I've gotten offers from other companies who also use Redford averages and the offers are 20% higher) - Growing so quickly employees get lost in the shuffle (no raises/promotions unless you say you've got another offer) - Not as flexible or innovative as the start-up it once was - High turn-over

Advice to Management

Check in on your employees when you put a new manager in place. They'll tell you what is working and what isn't. New managers are your key to maintaining the positive environment that Lucid once had and they're thrown into their role without any follow-up and feedback from the teams they're managing.

Pros

Growth opportunities, some benefits, mission-driven leaders, younger culture that focuses on teamwork over ego, WFH stipend, decent focus on diversity and inclusion, incredibly stable outlook.

Cons

Compensation, compensation, compensation. I've seen swaths of people leave my department because other Utah tech companies have offered up to 40% more in compensation for the same role. Lucid leadership refuses to acknowledge that they pay below market and instead say that they continue to use a compensation research company to help determine salaries. Not convinced that it's working if area tech companies continue to poach Lucidites. Great if you're just starting a career but once your 4-5 years in, it doesn't become worth it anymore. Lucid is starting to appear in the same arena as places like Pluralsight, Qualtrics but the compensation means they aren't recruiting the talent needed to get to that level. Unfortunately, PTO is quite restrictive for the tech industry. 15 days PTO as a SaaS company with ten years under its belt? Unlimited PTO is standard in many competing tech markets (and in many Utah tech companies). Most benefits that are touted in response to concerns are focused specifically on parents (which are incredibly important) but considering the young crowd Lucid attracts, it just doesn't cut it. Grateful the CEO is progressive enough to celebrate Juneteenth and MLK Day but they took away our floating holiday to do so. Essentially, management is getting credit for being progressive while forcing employees to pay for it with a rare day off. A true statement would have been to allow employees to keep their floating holiday and close the company down on holidays celebrating racial justice.

Pros

Great benefits included. Paid health insurance including dental and vision. Cool perks like a company-wide retreat in June every year. Small perks like two catered lunches per week and a stocked kitchen. Great office space.

Cons

Internal politics has started to run rancid through the organization as it has grown. Some of the managers are not qualified and are not true leaders but some are as well. The politics started to wear on the culture of the company that was once great. Generally speaking, it seems like they don't pay competitive salaries for the industry.

Advice to Management

Start hiring more diverse people as that seemed to take a back seat priority. Without this, your culture will continue to decline.