Lucid Software Senior Leadership FAQ

Read what Lucid Software employees think about senior leadership and the CEO at the company.

Lucid Software has a Senior Management rating of 4.5, and Karl Sun, the CEO of Lucid Software, has an approval rating of 98% across the organization.

All answers shown come directly from Lucid Software Reviews and are not edited or altered.

See questions about:

(select only 1)
Benefits
Career Development
Compensation
Coworkers
Culture
Management
Senior Leadership
Work Life Balance
Workplace

2 English questions out of 2

March 15, 2019

How are senior leaders perceived at Lucid Software?

Pros

It's such an exciting time to be a part of Lucid with all the growth we are going through and the innovations that are coming down the pipelines for our products. Lucid is truly an employee focused company that makes it easy to pursue your goals, both personally and professionally. It's also nice to have a company that is so transparent with their ups (and downs), goals, and anticipated future. It makes you feel safe that you won't be blindsided by a big change in the culture or leadership, which seems to be a theme in Silicon Slopes right now. Overall, it's a company that is easy and exciting to be a part of for a very long time.

Cons

The growing pains of the company are affecting everyone, especially with the move of our product/tech teams. However, I feel like the leadership has really stepped up to handle all the changes happening while keeping the values and culture aligned with Lucid.

Advice to Management

Keep it up!

It makes you feel safe that you won't be blindsided by a big change in the culture or leadership, which seems to be a theme in Silicon Slopes right now.

March 15, 2019

See 36 more answers

January 8, 2020

What are some insights into the strategy or vision at Lucid Software?

Pros

Executive team is very approachable Great product offering Communication across the org is very good A lot of smart individuals Core values are really good Monthly team activities

Cons

Worked in the Lucidpress side of the business. It is very different from working in the Lucidchart side. The two run their business very differently from each other and it is very obvious that the executives focus is on Lucidchart. It's great being the underdog and Lucidpress thrives on that, but it would be great to see more involvement from the executives in Lucidpress. Leadership on Lucidpress is ok. There is a lack of experience and several of the department heads have been there since before Lucidpress was its own offering. They are great at what they do, so when Lucidpress began they jumped on it and are now in leadership, not necessarily the right leadership. Lucid doesn't invest in hiring the right leadership for Lucidpress to help it go forward to the next level, the current leadership is in place to keep things afloat, not very experienced. At one point you had the head of Customer Success and the department reporting to the head of Marketing, Sales leadership is awesome at sales but not the best managers. For example, sales was promised a trip/Presidents Club trip if quota was achieved by end of year like most organizations do. It's a few days before the trip takes place and Lucid forgot about Lucidpress reps and/or didn't consider them! And then last minute they decided to invite Lucidpress sales leadership to it and NOT the reps who actually hit quotas. It was a slap to the face for the reps, some of the leaders even tried to hide it from their reps because they knew it was a bad move on Lucid, but they still went on the trip and didn't fight for their employees. You can't blame it all on Lucid, but the Lucidpress leaders should have fought for their employees. Lucidpress leadership doesn't have the backs of their employees, they are too worried about making a good impression on the Lucid execs (the ones that don't really pay attention to Lucidpress) that they don't fight for their employees. Leadership will not fight for you. There is so much opportunity for Lucidpress to make a big splash in the design and creative industry but there is no real direction on how to do it. There are no leaders that have worked in the design industry before to really guide Lucidpress. They rely on what the customer has to say about the industry and the software to make decisions. That's not a bad thing but it seems like a lot of it is reactive than being proactive and industry leaders. You don't need to hire your competitors leadership to be successful in business, but when you have such a new and revolutionary product you do need individuals that can talk the talk and walk the walk in the industry you are in. I got to demo once to an AE that sells InDesign and the Adobe Creative Suite, and they were mind-blown at what we could do for the business user and non-creatives. He mentioned that Lucidpress in the hands of the Abobe Creative Suite would revolutionize their offering since these are issues they can't currently solve and have to talk their way around it. That's what Lucid Execs don't get, or don't know they have.

Advice to Management

Lucid Execs, you need to spend time in Lucidpress! You have an incredible software that needs the right leadership to properly guide it. Your customers see the value proposition in the software, yet Lucid execs don't get it. It's fine if you don't, but go out and pitch and recruit to industry leaders in the space that get the pain around design and brand management and HIRE THEM! Let them do the work to lead Lucidpress in the right direction if Lucid Execs don't want to. It is very visible that the Executive team doesn't understand the true value prop that Lucidpress offers, they aren't designers and have never been in the creative and design space. SO hire someone that gets it and will be invested in it. The last advice, if you don't want to invest in Lucidpress, then start offering to sell the software to an organization in the industry that will make full use of it. Lucidpress is a revolutionary platform that will get nowhere in the current hands it is in.

There is so much opportunity for Lucidpress to make a big splash in the design and creative industry but there is no real direction on how to do it.

January 8, 2020

See 10 more answers

2 English questions out of 2