Lucid Software Workplace FAQ

Read what Lucid Software employees think about their company's workplace. Employees have questions about everything from the work environment, to the dress code and food at the office.

To picture yourself in what could be your new office, have a look at some of Lucid Software's office photos.

All answers shown come directly from Lucid Software Reviews and are not edited or altered.

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7 English questions out of 7

May 12, 2019

What is a typical working day like at Lucid Software?

Pros

-pay is very competitive -promotions are quick for those who go beyond -amazing learning opportunities from very smart people -management genuinely cares about career growth of employees

Cons

-management is obsessed with meeting sprint requirements, even when they made mistakes in estimating difficulty -the burden of their mistakes falls on the engineers, making for many stressful late nights & weekends trying to meet these arbitrary deadlines to avoid being fired or put on a “performance improvement plan”

Advice to Management

Don’t worry so much about sprint deadlines, especially when it means that talented engineers are suffering or being stressed out of their minds. Great progress can still be made outside of these arbitrary deadlines.

the burden of their mistakes falls on the engineers, making for many stressful late nights & weekends trying to meet these arbitrary deadlines to avoid being fired or put on a “performance improvement plan”

May 12, 2019

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August 26, 2020

What are meetings like at Lucid Software?

Pros

-Managers believe in you and really care about you -I can make an impact to the company -I can try out and gain skills in areas I would like to develop -Great work-life balance -Great perks (annual retreat, snacks, gym, climbing wall, games, catered meals, wfh stipend, mental health benefits) -Fun culture, everyone is friendly -We are growing rapidly so you must learn to adjust quickly -Transparency through monthly meetings and company updates -They seem to care about diversity and I have seen that improve over time -Excellent benefits -Doing exceptionally well with managing our money especially in the time of the pandemic -Innovative and willing to pivot quickly -Listens and cares about IC thoughts and ideas

Cons

-Not very many women in leadership

Transparency through monthly meetings and company updates

August 26, 2020

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February 14, 2019

What is it like working with clients or customers at Lucid Software?

Pros

The work environment is open and positive. The employee base is exceptional, and it's rare to find a coworker to dislike. The product offering is an easy sell. Customers are generally very happy with the work done.

Cons

Compensation is insulting. Lucid hires the absolute best talent in the valley but pays them like they are average. This is a stepping stone, not a career. They will give you future promises and tell you what you want to hear, but they won't make any real changes. Office bureaucracy is overwhelming. When I first started, there was autonomy on an employee-level. The company has become a top-down, slow-moving machine. If you're looking for a fast-paced environment, look elsewhere.

Advice to Management

Pay your employees what they are worth rather than what you can get away with. Stop throwing free food at your employees and start finding ways to compensate competitively. It's demotivating to work for a company that won't put their money where their mouth is.

Customers are generally very happy with the work done.

February 14, 2019

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April 16, 2021

Does Lucid Software provide leads to sales teams?

Pros

Almost everyone is nice and thoughtful, generally good people to work with. Lucid Software as a parent company provides lots of benefits, activities, learning/networking, and a positive culture. People were comfortable being themselves. Lucid had all the benefits that I would expect at a company of this size.

Cons

I think that candidates need to know that Lucidpress is a completely separate experience from Lucidchart/Lucid Software. Except for getting the same benefits package, it might as well be a different company. For all of the glowing reviews about "Lucid", you are not getting the Lucid experience at Lucidpress, despite how it may be presented during recruiting. Lucidpress is really an afterthought to anyone I met from Lucidchart, and not once did I ever see a Lucid exec attend a Lucidpress-only meeting, ever. Lucidpress definitely felt like it was struggling during my time there. As a salesperson, I received one marketing generated lead per month, two if lucky. Seriously. Only real estate sales is able to consistently close deals, otherwise it's entirely based on luck. Lucidpress hasn't figured out how to pitch to other types of businesses, and there is a fundamental issue that most companies don't actually want non-designers editing their branded content, contradicting our "brand consistency" pitch. When we did trade shows, very few leads came through and even fewer ever seemed to close. Prospecting also rarely worked and conversion on cold calls or emails was extremely low. Deal sizes are minimal, and $5-10k feels like a lot to designer buyers. I was often confused why I was hired when we seemingly had no demand or viable market, and constantly second guessed why I was spending my time here. Despite the issues that seemed to exist, I didn't see leadership making significant changes. It seemed like Lucidpress leaders just wanted to maintain the status quo for fear of admitting that things weren't working. Real estate deals were presented as growth indicators, but without a plan to replicate them in other industries. The burden is put on sales reps to figure out how to sell the product, but it didn't seem like the company or leadership was willing or able to set any real direction for sales to follow. Most importantly, I just think that anyone considering Lucidpress should be warned that it feels like a sinking ship. You're not joining the flashy unicorn of Lucid Software. It's not fair for anyone to think they're joining a growing part of Lucid when Lucidpress felt more like it's dying on the vine.

Advice to Management

Reconsider whether Lucidpress should even exist as a separate business unit. Make it clear where Lucidpress is going as a company. It feels like a disservice to "Lucid" employees to be so walled off and unsupported.

When we did trade shows, very few leads came through and even fewer ever seemed to close.

April 16, 2021

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September 17, 2019

What is the work environment like at Lucid Software?

Pros

Really good work/life balance. Relaxed environment, great workplace culture, amazing and talented people. Also, a very convenient location if you live near a frontrunner station.

Cons

Salaries are a bit below market, but the culture, work/life balance, and relaxed environment make up for it in my opinion.

Relaxed environment, great workplace culture, amazing and talented people.

September 17, 2019

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7 English questions out of 7