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MSC Industrial Direct

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MSC Industrial Direct

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MSC Industrial Direct FAQ

Have questions about working at MSC Industrial Direct? Read answers to frequently asked questions to help you make a choice before applying to a job or accepting a job offer.

Whether it's about compensation and benefits, culture and diversity, or you're curious to know more about the work environment, find out from employees what it's like to work at MSC Industrial Direct.

All answers shown come directly from MSC Industrial Direct Reviews and are not edited or altered.

49 English questions out of 49

April 27, 2021

What is paid time off like at MSC Industrial Direct?

Pros

Lots of ways to move up, great pay, great benefits, paid vacation and sick time

Cons

Can’t think of anything bad

Lots of ways to move up, great pay, great benefits, paid vacation and sick time

April 27, 2021

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September 16, 2021

Does MSC Industrial Direct offer relocation assistance?

Pros

Great work life balance with solid pay.. Car package w/ 401k benefits

Cons

Depend on people within the organization that are not motivated. - too many roles overlap (no clear roles) - Industrial supplies isn't the most flashy product in the world

Great work life balance with solid pay.. Car package w/ 401k benefits

September 16, 2021

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February 7, 2020

Does MSC Industrial Direct offer dental insurance?

Pros

The flexibility of the AE position is amazing (depending on how big your territory is). The company benefits/perks are also great (company car & gas card, health & dental benefits, RRSP, etc). My favorite part of the job was traveling to new territories and spending the day with other sales reps learning from them and the different industries I got to gain experience in. Our annual district meetings were also very engaging and I enjoyed building my skill set even further with my colleagues.

Cons

The territory assigned to associates can be very expansive, depending on where you are operating out of. There were some days where I was on the road for close to 10 hours, knowing I had at least a couple of hours of administrative work to complete when I got home. The work/life balance can be difficult to obtain in that circumstance. Due to recent changes within the company, it is extremely difficult to be competitive in regard to price and product offering. The penetration, retention, and acquisition of new accounts has been effected by this as well. I also felt very pressured to perform at times, and the competitive disadvantage made me feel very stuck. The commission structure was also confusing.

Advice to Management

I believe that since I have left my position, they no longer offer sales training to entry level associates such as service representatives. I would highly recommend advocating for this as managers for your team members as it not only allowed me to build on my existing skill set in the service role, I was also able to add new, professional skills that enabled me to advance in my career. I also felt at times that the support I needed wasn't always available when I required it, which left me feeling disorganized and unsupported.

The company benefits/perks are also great (company car & gas card, health & dental benefits, RRSP, etc).

February 7, 2020

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February 28, 2022

Does MSC Industrial Direct offer family leave?

Pros

They have very good benefits

Cons

There are not any cons

They have very good benefits

February 28, 2022

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June 21, 2021

Does MSC Industrial Direct have an auto lease program?

Pros

Good benefits, company car, laptop

Cons

Micro managed, leadership only cared about the bottom line and wasn’t willing to go to bat for its rmployees

Advice to Management

Do better.

Good benefits, company car, laptop

June 21, 2021

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49 English questions out of 49

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