MobileOne FAQ

Have questions about working at MobileOne? Read answers to frequently asked questions to help you make a choice before applying to a job or accepting a job offer.

Whether it's about compensation and benefits, culture and diversity, or you're curious to know more about the work environment, find out from employees what it's like to work at MobileOne.

All answers shown come directly from MobileOne Reviews and are not edited or altered.

38 English questions out of 38

February 16, 2021

What are perks and other benefits like at MobileOne?

Pros

Pretty nice colleagues, high amount of annual leave, usual medical benefits (insurance, outpatient, etc..), phone discount voucher, staff line, many other benefits especially for those with family etc. 1.5 years ago they started to 'modernise' so no need to wear formal anymore (just smart casual) and can take a few days of MC (MC not required) off which is good and flexible. AWS is most likely guaranteed. You can work here your whole life and not get into any issues if you show up to work on time just do your job. Good if you like corporate environment and your boss takes a liking to your work I guess. But then again it's the same everywhere we go (except tech companies). Work is sometimes challenging and fast moving, which could be a pro or con depending on your style (and the 'challenges' presented). Career opportunities is definitely there if you are a good performer and be someone loud/visible (again this depends on your bosses).

Cons

There is really too much to list from my perspective, I don't know where to even start. I will update this if/when I can with my grandfather/grandmother stories. But for now, those in IT related fields thinking of coming over, I would suggest to stay away if you can as there are a lot of red flags (and I personally came across a few already). Don't waste your time here, unless you really need the job or want to experience M1 or put M1 on your resume. Be prepared for OT especially if you want your bonuses (yes, a lot of us do OT). If you want to change management way of doing things, be prepared for frustration as things move glacier slow here, unless you are THE management then more power to you. I even wouldn't want my worst enemy to join M1. It is really bad right now (at least from my point of view), please find other better (at least for devs) jobs. Now thinking back, I don't have a single thing good that happened in the past year to talk about, except WFH which is more flexible, and M1 is practicing this as per govt guidelines which is great! But I think deep down all of us know it's because one has no more excuse to leave work on time to take the shuttle bus home :D It's a win-win situation as employees get to stay home and M1 get to save money on maintenance and transport claims and get greatly increased productivity from their employees. People looking for yearly pay raise need no apply, it's not guaranteed, and this year it's due to COVID and the bad landscape (p.s. some people still have pay raises, just that keeping it on the DL so not all go and ask for pay raise) I still have a lot more to say, stay tuned for more!

Advice to Management

Stop treating staff as 'cheap resources' you can squeeze or slave drivers. Don't give them hope and not fulfil them. We are still waiting for our FAANG-level salaries lol. Stop paying vendors and invest in our own local team instead. Why pay vendors when you can pay our own people, vendors also are not cheap. When staff says more resources needed, give it to them, you are not SME, you have budget and power to move heaven and earth. Don't make people take up multiple roles. Don't say pay freeze pay freeze and I see lots of roles being hired. You pay peanuts, you get peanuts. Pay your slaves well and they will slog away for you. People are overworked, underpaid and only staying because of COVID. It could be harder for people to find jobs yes, but don't think the company can get away of paying less for way more work done. Recognise employees for their efforts, don't assume if you can't see their impact they are contributing less. HR also need improvement and not be so rigid. Human Resource is to protect and help the employees, not keep quiet when company is taking advantage of employees or sweep things under the rug and do nothing if there are some complaints by employees. Count ourselves lucky in this COVID period is not something HR should say to employees when we talk about job/salary/bonuses even though we know there is no lack of applicants in this current COVID situation where jobs are scarce (or is it?). HR also not doing job, not looking at Glassdoor reviews, such a big company yet no one is addressing Glassdoor review, please get someone to handle can? Take a page out from Carousell and learn!

Pretty nice colleagues, high amount of annual leave, usual medical benefits (insurance, outpatient, etc..), phone discount voucher, staff line, many other benefits especially for those with family etc. 1.5 years ago they started to 'modernise' so no need to wear formal anymore (just smart casual) and can take a few days of MC (MC not required) off which is good and flexible.

February 16, 2021

See 26 more answers

February 16, 2021

What is health insurance like at MobileOne?

Pros

Pretty nice colleagues, high amount of annual leave, usual medical benefits (insurance, outpatient, etc..), phone discount voucher, staff line, many other benefits especially for those with family etc. 1.5 years ago they started to 'modernise' so no need to wear formal anymore (just smart casual) and can take a few days of MC (MC not required) off which is good and flexible. AWS is most likely guaranteed. You can work here your whole life and not get into any issues if you show up to work on time just do your job. Good if you like corporate environment and your boss takes a liking to your work I guess. But then again it's the same everywhere we go (except tech companies). Work is sometimes challenging and fast moving, which could be a pro or con depending on your style (and the 'challenges' presented). Career opportunities is definitely there if you are a good performer and be someone loud/visible (again this depends on your bosses).

Cons

There is really too much to list from my perspective, I don't know where to even start. I will update this if/when I can with my grandfather/grandmother stories. But for now, those in IT related fields thinking of coming over, I would suggest to stay away if you can as there are a lot of red flags (and I personally came across a few already). Don't waste your time here, unless you really need the job or want to experience M1 or put M1 on your resume. Be prepared for OT especially if you want your bonuses (yes, a lot of us do OT). If you want to change management way of doing things, be prepared for frustration as things move glacier slow here, unless you are THE management then more power to you. I even wouldn't want my worst enemy to join M1. It is really bad right now (at least from my point of view), please find other better (at least for devs) jobs. Now thinking back, I don't have a single thing good that happened in the past year to talk about, except WFH which is more flexible, and M1 is practicing this as per govt guidelines which is great! But I think deep down all of us know it's because one has no more excuse to leave work on time to take the shuttle bus home :D It's a win-win situation as employees get to stay home and M1 get to save money on maintenance and transport claims and get greatly increased productivity from their employees. People looking for yearly pay raise need no apply, it's not guaranteed, and this year it's due to COVID and the bad landscape (p.s. some people still have pay raises, just that keeping it on the DL so not all go and ask for pay raise) I still have a lot more to say, stay tuned for more!

Advice to Management

Stop treating staff as 'cheap resources' you can squeeze or slave drivers. Don't give them hope and not fulfil them. We are still waiting for our FAANG-level salaries lol. Stop paying vendors and invest in our own local team instead. Why pay vendors when you can pay our own people, vendors also are not cheap. When staff says more resources needed, give it to them, you are not SME, you have budget and power to move heaven and earth. Don't make people take up multiple roles. Don't say pay freeze pay freeze and I see lots of roles being hired. You pay peanuts, you get peanuts. Pay your slaves well and they will slog away for you. People are overworked, underpaid and only staying because of COVID. It could be harder for people to find jobs yes, but don't think the company can get away of paying less for way more work done. Recognise employees for their efforts, don't assume if you can't see their impact they are contributing less. HR also need improvement and not be so rigid. Human Resource is to protect and help the employees, not keep quiet when company is taking advantage of employees or sweep things under the rug and do nothing if there are some complaints by employees. Count ourselves lucky in this COVID period is not something HR should say to employees when we talk about job/salary/bonuses even though we know there is no lack of applicants in this current COVID situation where jobs are scarce (or is it?). HR also not doing job, not looking at Glassdoor reviews, such a big company yet no one is addressing Glassdoor review, please get someone to handle can? Take a page out from Carousell and learn!

Pretty nice colleagues, high amount of annual leave, usual medical benefits (insurance, outpatient, etc..), phone discount voucher, staff line, many other benefits especially for those with family etc. 1.5 years ago they started to 'modernise' so no need to wear formal anymore (just smart casual) and can take a few days of MC (MC not required) off which is good and flexible.

February 16, 2021

See answer

August 3, 2020

Does MobileOne offer an employee assistance or workplace counselling program?

Pros

Good staff benefits and increment annually

Cons

Management a bit messy. No work life balance as applying leave is ballotting

Good staff benefits and increment annually

August 3, 2020

See 1 more answer

February 28, 2021

Does MobileOne offer unlimited time off?

Pros

Stable last time. Not now... Pay is average. But things getting worse now

Cons

Poor management. Lots of incompetent people. Dreadful environment. Transformation backfiring, instead of improvement, things are worse in many aspects now. Last time it's stable and there is good work life balance. Now? OT is normal now because there are lots of messy things and redoing work. Because of more stress and pressure, bosses and everyone now starting to twist their words. Everyday you must be alert and watch their words, note down every sentence said. Any mistakes? Push fault to subordinates. Work is okay? Claims credit for themselves. Be very careful. Everything must be black and white or else you will be used and blamed for anything. Lots of 'yes'-men and 'yes'-women who over-promise and under-deliver. Lots of disappointment and messy work now. Lots of gossiping too... everyone wants to find out everything about everyone, what's going on, to protect themselves when things get worse. Morale low everywhere now. Pay is low. Hard work not rewarded here. They promise things will get better after this difficult period. But no one believes it at all... Do you think this company is stable now? Don't believe it! Essential services and undergoing "digital transformation" and have 5G? All for show only. If you come in, be prepared to suffer. And most likely you will take over some messy files left behind by others... You are warned...

Advice to Management

no advice. this is a sinking ship... faster head for the lifeboats... ship slowly leaking and sinking. either jump and swim away as far as possible...

Last time it's stable and there is good work life balance.

February 28, 2021

See 2 more answers

September 2, 2021

What is the retirement plan like at MobileOne?

Pros

Not so strict, you can be flexible

Cons

Too relax, feel like retirement company

Too relax, feel like retirement company

September 2, 2021

See answer
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38 English questions out of 38