MobileOne Senior Leadership FAQ

Read what MobileOne employees think about senior leadership and the CEO at the company.

MobileOne has a Senior Management rating of 3.5, and David Licavoli, the CEO of MobileOne, has an approval rating of 84% across the organization.

All answers shown come directly from MobileOne Reviews and are not edited or altered.

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2 English questions out of 2

June 17, 2019

How are senior leaders perceived at MobileOne?

Pros

Fun work environment if your fellow reps are good people

Cons

What a sorry excuse of a professional business. Constant pressure for little pay, no respect for employees work, inconsistency, no job security, fraudulent behavior. This company is truly a sales company that makes you question your morals and ethics as management encourages fraud. They cut reps hours after producing good results while claiming that sales gives more hours. Favoritism within the management is rampant; be family or friends with upper management and you're golden. If not, good luck. The current owner is driven by a massive ego that preaches a "work/life balance" while simultaneously berating his managers and creating an uncomfortable and negative workplace setting. He, along with all higher management are often seen flashing off his nice things while the reps make minimum wage and feel immense pressure at an entry-level position. There is one training session, and after that you are let loose into a sales environment with no real guidance, then are subject to harassment and ridicule on slower sales days. On busy days where they are making that nice good $$$, they front a happy face and promise you nice things, but when that $$$ stops coming in, its back to the same thing. An overall negative and toxic workplace and I advise ALL looking for sales/wireless positions to STAY AWAY. It is not worth it. All of the previous, competent upper management quit in the past year or so because of the culture of the business, and it is only getting worse. For those already in it, ignore all the false promises and BS they are handing out, and get out ASAP. For those looking to apply, please reconsider for your sake. New hires find out quickly what this company is about. No PTO, HR Department is a joke that provides no voice for employee discomfort, terrible health insurance plan as well.

Advice to Management

Go back to the ways that you guys used to be. Respect your co-workers and INVEST in the reps. Provide real benefits and match the amount of work demanded with adequate pay. There should be no reason that managers are making less than sales reps. There is potential for this company to do well again but only with a change in the culture. ASMs/Managers work 6 days a week constantly and are forced into daily "Hype Calls" even if they are off the clock/off for the day, are harassed and watched by the cameras, and are ridiculed and put down for mistakes, rather than encouraged to fix those mistakes. Be more professional and you will see less turnover. By the way, the CEO of the company is NOT Mike Gormley anymore, as he peaced out of here too! :) He was actually great!

The current owner is driven by a massive ego that preaches a "work/life balance" while simultaneously berating his managers and creating an uncomfortable and negative workplace setting.

June 17, 2019

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February 21, 2019

What are some insights into the strategy or vision at MobileOne?

Pros

None just work for a corporate location not a tpr.

Cons

Pay is not competitive to corporate T-Mobile Key sales objectives are 2x as high as corporate stores. Regional management puts a ton of pressure on Store managers to hit excessively high goals. Schedules are supposed to come out 2 weeks ahead of time but are usually changed on a week to week basis. Constantly hear threats from upper management about how they are letting people go who don't perform. The commission pay out for not hitting goals or hitting them is very confusing.

Advice to Management

Pay your Mobile Experts and Store Managers better if you want your goals to be met. Learn how to correctly give constructive criticism to your employees not just yelling at them for not hitting sales goals.

Key sales objectives are 2x as high as corporate stores.

February 21, 2019

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2 English questions out of 2