New Chapter FAQ

All answers shown come directly from New Chapter Reviews and are not edited or altered.

10 English questions out of 10

August 19, 2018

What is the retirement plan like at New Chapter?

Pros

People are a family here, community and environment oriented, good health-care, dental, 401k match, mental health package, snack program, lots of fun cultural programs like the annual company fair, 5 year reward trip to a distant destination, company garden, kids day...

Cons

Direction of the company doesn't always seem clear even after explanation, hectic work schedule depending on the department, difficult to find skilled employees in the area to help with more complex roles

People are a family here, community and environment oriented, good health-care, dental, 401k match, mental health package, snack program, lots of fun cultural programs like the annual company fair, 5 year reward trip to a distant destination, company garden, kids day...

August 19, 2018

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February 20, 2019

Does New Chapter offer employee discounts?

Pros

-Management was friendly, responsive and respectful -Very generous employee discount on products, even to interns -Constantly evolving environment that promotes learning -Constantly seeking to become more efficient and embrace new tech choices -Environmentally and socially conscious

Cons

-Held back by one or two past software choices -B-Corp status necessitates some strict policies on food and waste

Advice to Management

Keep pioneering sustainability and healthy practices

-Very generous employee discount on products, even to interns

February 20, 2019

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April 15, 2019

How are career development opportunities at New Chapter?

Pros

-was a good company prior to P&G (had ethics and previous owners cared and were good people. P&G drove the owners out of the company) -Products were top of the line prior to P&G. Since acquiring the company begun changing their products

Cons

-treats employees like numbers -products are constantly out of stock but the company doesn't make adjustments in your sales goals. This is done purposefully so that your bonus is unreachable. This also upsets stores and affects your overall business and job. -American company so they don't abide by Canadian employment laws and you can't do anything about it. -expect you to work 12 hour days -might double your territory size without notice or increasing pay - most employees end up leaving or on mental health leave because the company is so awful -accepts misogynistic, racist and sexist behaviors by superiors - american superiors talk politics with Canadian stores in meetings boasting about how wonderful Trump is... -Proctor and Gamble owns this company -watched my superior steal products from local stores - lack of career advancement since most roles are in US -almost everyone in upper management that had ethics and morals left the company once P&G started changing things - lost all company spirit and moralities and personality- it was very sad to see

Advice to Management

Proctor and Gamble just drove a 35+ year old company down the drain. Previous owners were wonderful people and the company changed. Very very sad.

- lack of career advancement since most roles are in US

April 15, 2019

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February 10, 2020

How are senior leaders perceived at New Chapter?

Pros

lots of tech to do job effectively. Support from director

Cons

very sales focused and his stress

Advice to Management

na

Support from director

February 10, 2020

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February 20, 2019

How is management perceived at New Chapter?

Pros

-Management was friendly, responsive and respectful -Very generous employee discount on products, even to interns -Constantly evolving environment that promotes learning -Constantly seeking to become more efficient and embrace new tech choices -Environmentally and socially conscious

Cons

-Held back by one or two past software choices -B-Corp status necessitates some strict policies on food and waste

Advice to Management

Keep pioneering sustainability and healthy practices

-Management was friendly, responsive and respectful

February 20, 2019

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10 English questions out of 10