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Oregon Department of Human Services

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Oregon Department of Human Services

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Whether it's about compensation and benefits, culture and diversity, or you're curious to know more about the work environment, find out from employees what it's like to work at Oregon Department of Human Services.

All answers shown come directly from Oregon Department of Human Services Reviews and are not edited or altered.

September 6, 2022

Pros

Pay is decent, for the most part other colleagues care greatly for the community.

Cons

Under staffed leaving workload much greater than humanly possible.

Pay is decent, for the most part other colleagues care greatly for the community. Read More

September 6, 2022

Reviewed by: Operations and Policy Analyst 3 (Current Employee)

April 22, 2022

Pros

Great team and good way to get foot into the door.

Cons

You have to like working for underprivileged people who have financial hardship

Great team and good way to get foot into the door. Read More

April 22, 2022

Reviewed by: Medicaid Eligibility Specialist in Portland, OR (Current Employee)

March 22, 2023

Pros

Good coworkers, like to help clients, autonomy to do work, and can be exciting.

Cons

Busy, tiring, sometimes needed better hands-on training, don't like being in big buildings with a lot of people, extremely bureaucratic, and some coworkers can be territorial when work overlaps with other benefits.

Advice to Management

Step in when there are conflicts.

Good coworkers, like to help clients, autonomy to do work, and can be exciting. Read More

March 22, 2023

Reviewed by: Service Agent in Hillsboro, OR

May 22, 2022

Pros

The rank and file employees are great people.

Cons

Lack of training, lack of support from management, lack of engagement with employees beyond a "putting out fires" mentality. After the audit from a few years back, there has been no significant change in the culture of the department.

The rank and file employees are great people. Read More

May 22, 2022

Reviewed by: SSs1 (Current Employee)

May 9, 2022

Pros

- Great stepping stone into other roles in the social and human services field. - Lots of exposure and experience in the field of trauma, abuse, and child welfare. - Received an abundance of experience collaborating and consulting with professionals in the medical, mental health, educational, and law enforcement fields. - Could fit remote work into work schedule. - Can flex hours - PS workers are hardworking, genuine, and fun to work with.

Cons

- Unit was primarily understaffed leaving employees to manage extremely high caseloads(18-24). - Supervisors are "available" yet always a challenge to track down in an emergency. - Feedback was encouraged in office, yet concerns voiced by colleagues were ignored by Program Manager. - OT has to be pre-approved by supervisor. - Endless paperwork, documentation etc

Advice to Management

- Be receptive to the feedback employees are providing. - Extend OT to more than 5 hours a month (not enough with high caseloads!!)

Feedback was encouraged in office, yet concerns voiced by colleagues were ignored by Program Manager. Read More

May 9, 2022

Reviewed by: Social Service Specialist I in North Bend, OR (Former Employee)

July 11, 2022

Pros

They take care of their employees. Consistent good company.

Cons

Long commute, but not their fault. No issues.

Advice to Management

Offer flexible schedules and remote work.

They take care of their employees. Read More

July 11, 2022

Reviewed by: Human Resources Recruitment Technician in Salem, OR (Former Employee)

January 4, 2021

Pros

DHS employees are very kind and helpful.

Cons

Figuring out the system can be very difficult to navigate. Can be an exhausting job depending on the family you work for.

DHS employees are very kind and helpful. Read More

January 4, 2021

Reviewed by: In Home Caregiver in Bend, OR (Former Employee)

February 22, 2021

Pros

Help people and reunify families

Cons

Large caseload, long hours, no time for self care

Help people and reunify families Read More

February 22, 2021

Reviewed by: Casworker (Current Employee)

March 22, 2023

Pros

Good coworkers, like to help clients, autonomy to do work, and can be exciting.

Cons

Busy, tiring, sometimes needed better hands-on training, don't like being in big buildings with a lot of people, extremely bureaucratic, and some coworkers can be territorial when work overlaps with other benefits.

Advice to Management

Step in when there are conflicts.

on training, don't like being in big buildings with a lot of people, extremely bureaucratic, and some coworkers can be territorial when work overlaps with other benefits. Read More

March 22, 2023

Reviewed by: Service Agent in Hillsboro, OR

January 30, 2021

Pros

Salary, benefits, team atmosphere, fast pace.

Cons

Hiring practices, policy vs reality, disgruntled employees

Salary, benefits, team atmosphere, fast pace. Read More

January 30, 2021

Reviewed by: Social Services in Spencer, TN (Former Employee)

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