Portland Regency Hotel & Spa FAQ

Have questions about working at Portland Regency Hotel & Spa? Read answers to frequently asked questions to help you make a choice before applying to a job or accepting a job offer.

Whether it's about compensation and benefits, culture and diversity, or you're curious to know more about the work environment, find out from employees what it's like to work at Portland Regency Hotel & Spa.

All answers shown come directly from Portland Regency Hotel & Spa Reviews and are not edited or altered.

13 English questions out of 13

October 20, 2020

What are perks and other benefits like at Portland Regency Hotel & Spa?

Pros

The commission rate for services is 40%. Senior employees are booked first. It's a family owned business and they are generous, giving turkeys to all employees for Thanksgiving and end of year bonuses that increase with years of service. They also give scratch tickets on birthdays and gift cards on hire date anniversaries. Safety is important to management. They encourage providers to step away from any uncomfortable situations, and they will handle it . They provide free employee parking and free employee meals at lunch and dinner. They also provide all supplies and uniform tops. Providers are considered employees and not subcontractors so withholdings are taken care of. If willing to also work front desk shifts providers can become eligible for benefits. Several people stay there for many years.

Cons

The commission rate is fixed and doesn't grow with years of service. Commission for product sales is only 10%. They are not consistent with ensuring senior providers get the services with the most commission. When it's busy providers need to advocate for breaks as they will fully book the 7 hour shift. Inconsistent breaks mean providers often miss staff meal times. The parking area is too small for the number of employees so it can be frustrating to maneuver. There are blackout days over holidays and vacations where providers are not allowed to take off time. When time off is permitted the provider is required to find their own coverage and get approval from management. It can take a while for things to be fixed or replaced. Management shows favoritism and forces out employees for personality and opinion differences. Pre-Covid they booked services so there was less than 10 minutes between appointments. There was a shocking lack of communication during the pandemic. Employees were not updated regularly about phases and protocols. Discounted services are also paid out at a discounted rate of commission.

Advice to Management

The providers and staff are exceptional. Utilize their expertise as your front line and honor each of their suggestions and concerns without judgement or reprisal, as the goal for everyone is to provide clients with the best possible service.

If willing to also work front desk shifts providers can become eligible for benefits.

October 20, 2020

See answer

October 20, 2020

Does Portland Regency Hotel & Spa offer unlimited time off?

Pros

The commission rate for services is 40%. Senior employees are booked first. It's a family owned business and they are generous, giving turkeys to all employees for Thanksgiving and end of year bonuses that increase with years of service. They also give scratch tickets on birthdays and gift cards on hire date anniversaries. Safety is important to management. They encourage providers to step away from any uncomfortable situations, and they will handle it . They provide free employee parking and free employee meals at lunch and dinner. They also provide all supplies and uniform tops. Providers are considered employees and not subcontractors so withholdings are taken care of. If willing to also work front desk shifts providers can become eligible for benefits. Several people stay there for many years.

Cons

The commission rate is fixed and doesn't grow with years of service. Commission for product sales is only 10%. They are not consistent with ensuring senior providers get the services with the most commission. When it's busy providers need to advocate for breaks as they will fully book the 7 hour shift. Inconsistent breaks mean providers often miss staff meal times. The parking area is too small for the number of employees so it can be frustrating to maneuver. There are blackout days over holidays and vacations where providers are not allowed to take off time. When time off is permitted the provider is required to find their own coverage and get approval from management. It can take a while for things to be fixed or replaced. Management shows favoritism and forces out employees for personality and opinion differences. Pre-Covid they booked services so there was less than 10 minutes between appointments. There was a shocking lack of communication during the pandemic. Employees were not updated regularly about phases and protocols. Discounted services are also paid out at a discounted rate of commission.

Advice to Management

The providers and staff are exceptional. Utilize their expertise as your front line and honor each of their suggestions and concerns without judgement or reprisal, as the goal for everyone is to provide clients with the best possible service.

When time off is permitted the provider is required to find their own coverage and get approval from management.

October 20, 2020

See 1 more answer

October 20, 2020

What is paid time off like at Portland Regency Hotel & Spa?

Pros

The commission rate for services is 40%. Senior employees are booked first. It's a family owned business and they are generous, giving turkeys to all employees for Thanksgiving and end of year bonuses that increase with years of service. They also give scratch tickets on birthdays and gift cards on hire date anniversaries. Safety is important to management. They encourage providers to step away from any uncomfortable situations, and they will handle it . They provide free employee parking and free employee meals at lunch and dinner. They also provide all supplies and uniform tops. Providers are considered employees and not subcontractors so withholdings are taken care of. If willing to also work front desk shifts providers can become eligible for benefits. Several people stay there for many years.

Cons

The commission rate is fixed and doesn't grow with years of service. Commission for product sales is only 10%. They are not consistent with ensuring senior providers get the services with the most commission. When it's busy providers need to advocate for breaks as they will fully book the 7 hour shift. Inconsistent breaks mean providers often miss staff meal times. The parking area is too small for the number of employees so it can be frustrating to maneuver. There are blackout days over holidays and vacations where providers are not allowed to take off time. When time off is permitted the provider is required to find their own coverage and get approval from management. It can take a while for things to be fixed or replaced. Management shows favoritism and forces out employees for personality and opinion differences. Pre-Covid they booked services so there was less than 10 minutes between appointments. There was a shocking lack of communication during the pandemic. Employees were not updated regularly about phases and protocols. Discounted services are also paid out at a discounted rate of commission.

Advice to Management

The providers and staff are exceptional. Utilize their expertise as your front line and honor each of their suggestions and concerns without judgement or reprisal, as the goal for everyone is to provide clients with the best possible service.

When time off is permitted the provider is required to find their own coverage and get approval from management.

October 20, 2020

See 1 more answer

October 20, 2020

Does Portland Regency Hotel & Spa offer massages?

Pros

The commission rate for services is 40%. Senior employees are booked first. It's a family owned business and they are generous, giving turkeys to all employees for Thanksgiving and end of year bonuses that increase with years of service. They also give scratch tickets on birthdays and gift cards on hire date anniversaries. Safety is important to management. They encourage providers to step away from any uncomfortable situations, and they will handle it . They provide free employee parking and free employee meals at lunch and dinner. They also provide all supplies and uniform tops. Providers are considered employees and not subcontractors so withholdings are taken care of. If willing to also work front desk shifts providers can become eligible for benefits. Several people stay there for many years.

Cons

The commission rate is fixed and doesn't grow with years of service. Commission for product sales is only 10%. They are not consistent with ensuring senior providers get the services with the most commission. When it's busy providers need to advocate for breaks as they will fully book the 7 hour shift. Inconsistent breaks mean providers often miss staff meal times. The parking area is too small for the number of employees so it can be frustrating to maneuver. There are blackout days over holidays and vacations where providers are not allowed to take off time. When time off is permitted the provider is required to find their own coverage and get approval from management. It can take a while for things to be fixed or replaced. Management shows favoritism and forces out employees for personality and opinion differences. Pre-Covid they booked services so there was less than 10 minutes between appointments. There was a shocking lack of communication during the pandemic. Employees were not updated regularly about phases and protocols. Discounted services are also paid out at a discounted rate of commission.

Advice to Management

The providers and staff are exceptional. Utilize their expertise as your front line and honor each of their suggestions and concerns without judgement or reprisal, as the goal for everyone is to provide clients with the best possible service.

They provide free employee parking and free employee meals at lunch and dinner.

October 20, 2020

See answer

October 20, 2020

How is management perceived at Portland Regency Hotel & Spa?

Pros

The commission rate for services is 40%. Senior employees are booked first. It's a family owned business and they are generous, giving turkeys to all employees for Thanksgiving and end of year bonuses that increase with years of service. They also give scratch tickets on birthdays and gift cards on hire date anniversaries. Safety is important to management. They encourage providers to step away from any uncomfortable situations, and they will handle it . They provide free employee parking and free employee meals at lunch and dinner. They also provide all supplies and uniform tops. Providers are considered employees and not subcontractors so withholdings are taken care of. If willing to also work front desk shifts providers can become eligible for benefits. Several people stay there for many years.

Cons

The commission rate is fixed and doesn't grow with years of service. Commission for product sales is only 10%. They are not consistent with ensuring senior providers get the services with the most commission. When it's busy providers need to advocate for breaks as they will fully book the 7 hour shift. Inconsistent breaks mean providers often miss staff meal times. The parking area is too small for the number of employees so it can be frustrating to maneuver. There are blackout days over holidays and vacations where providers are not allowed to take off time. When time off is permitted the provider is required to find their own coverage and get approval from management. It can take a while for things to be fixed or replaced. Management shows favoritism and forces out employees for personality and opinion differences. Pre-Covid they booked services so there was less than 10 minutes between appointments. There was a shocking lack of communication during the pandemic. Employees were not updated regularly about phases and protocols. Discounted services are also paid out at a discounted rate of commission.

Advice to Management

The providers and staff are exceptional. Utilize their expertise as your front line and honor each of their suggestions and concerns without judgement or reprisal, as the goal for everyone is to provide clients with the best possible service.

When time off is permitted the provider is required to find their own coverage and get approval from management.

October 20, 2020

See 1 more answer
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13 English questions out of 13