How are career development opportunities at Progressive Insurance?

Flexible hours, various types of calls so not as repetitive as other CRM positions, great benefits and lots of opportunities to move up.

Day shift gets back to back calls. Very little time to catch your breath in between.

Good entry pay, and they offer a lot of opportunities and a very understanding company

Training system needs work, but overall great company

Good pay, hard to get fired, opportunities to have a career advancement

training is chaotic, but once you're on the floor it's smooth sailing

Pay and benefits are good, lots of opportunities for advancement and promotion and annual raises.

On the phone all day, it can be stressful dealing with angry customers and heavy workload at certain times of the year. This job is very fast-paced and its not for everyone if you can't manage your work efficiently.

Great culture and work-life balance, great benefits, career development opportunities, job security, access to senior leadership

Significant pay increases only come with promotions, which are challenging to receive once you reach a certain level

Good pay and benefits, lots of opportunities for growth

Can cause a lot of stress and anxiety with back to back calls.

Flexible team, positive outlook, work from home, and cares about your career development.

Benefits including PTO and maternity/paternity leave could be better

Good benefits and employee assistance programs. Salaries are competitive.

There's a lack of review of what employees go through with a high growth rate in the Illinois Auto Claims. Over 85% of the adjusters are in role less than a year and have no reliable mentor structure. Training programs are new and still being worked out. Everyone is expected to put in 10 to 12 hour days to be successful. They dangle promotions and growth opportunities to maximize performance. Most goals set are unachievable because the company is trying get back to an archaic idealized KPI that is not forward facing or account for the current environment. Almost every exit interview or survey shows that the main concern is an excessive workload.

Good pay, good schedule, helpful leadership, growth opportunity, gainshare

Heavy workload, customers with little understanding of insurance

Great culture, leaders and technology. The company is steady and stable.

There is very little room to move into leadership positions. Mule salary reviews and raises do not meet the cost of living, even for exceptional employees.