What is the hiring process like at Progressive Insurance?

Great employee schedule flexibility options

The internal hiring and interview process is tough.

Work from home, simple hiring process. Decent annual bonus.

Poor work life balance. Hard to change schedule. Accrued vacation time.

The intro training was awesome to get licensed and the people were great.

The quoting process was beyond complex, most policies were written outside of progressive and you had to utilize the 3rd party insurance agency’s platform to quote and enroll a policy. You had about 8 different companies that you wrote policies through and each of them had a different way of doing it and different terminology. It basically felt like I worked for every major insurance company at once and had to learn they way each of them did it individually, but follow progressives “process”. The process was an endless webpage of drop downs, and the upper support would be supported you didn’t find something 10 drop downs in, in some obscure category.

The only positive about working at progressive is the coworkers. Even though is remote, you can still count to make a friend or 2.

The schedules are not appealing and makes it difficult to manage work/family, the lack of OT, No career advancement.The career advancement is an illusion. Management disregard completely your experience and supervisor support or opinion about the agent applying for a different position. They only base their answer if you pass the Interview process as an employee. Passing the I internal interview is by far difficult compare to the interview provided when first hired. In order to advance it solely depends if you pass STAR format question and completely disregard or ignore experience, talent, and any skill. They are more incompetent people working because their only measure is based on ridicule questions. Since there is some under qualified supervisors the interview process goes by their understanding making it unfair for the candidate as they might not even understand the answers provided. Working for progressive is considered to be a gamble. If you get a good SUP, you know you can breath a little. If you get an inexperience SUP you run the risk of micromanaging to the 200%. Instability in terms of SUP, and teams. I had in a year 5 different SUP. They transfer you to different teams too often. Once you are comfortable in your team, they transfer you to a new team. In which involve new SUP. Meaning, the coaching begins again!!!! Endless coaching tailor by every single SUP. Meaning, you have to learn how to effectively do your job based on that new sup expectations. So, coaching never ends!!! If you have an emergency and need to leave, you better not!! They force you to use PTO, or you can’t leave at all without that creating a problem with management. This is not a regular remote job. You are micromanage every move. You only have 10 minutes to spare to use the bathroom in an 8 hr shift. Only 2 breaks 15 mints each and they do not pay for your lunch hour. The worse part is that you have to be glued to your desk!! They offer a bid for schedules every so often, ideally that sounds great. Except that the shift the offer no one wants and if you see a schedule that might benefit you, do not even consider it because they will never give it to you. In summary, you are micromanaged in every move you make. There is no flexibility nor recognition. The initial interview is not the same way the run interval interview ( otherwise no one would be hire to begin with), career advancement is an illusion, lack of OT, most people need to have at least 1 other job to survive if you work for progressive. Flexibility is not existence and if you are lucky you get a great sup to manage your team. The only bad part is that every 2-3 months they change your supervisor and/ or change you to a new team with a new supervisor. Progressive is more concern about inclusivity of gender than inclusivity of flexibility, making it better for mothers with little kids, value the employee and provide better schedules.

Work from home is the best.

The interview process is very lengthy.

Love my job and coworkers

Interview process is very tough

Remote Employee groups that are fun and encourage meeting people throughout a large organization that you may not otherwise meet

Rigorous interview process required even for internal employees to be considered for new roles outside of the department, even if you’ve proven yourself in a similar role.

Great pay Promotes within Great hours

Interview process is a difficult process

The positives include the ability to work from home and gainshare (annual bonus).

Career advancement is incredibly limited to specific paths that might not align with your personal goals. You have a greater opportunity of being hired into a business role as an outsider than an internal candidate. Internal interview process is not friendly to those who are neurodivergent, and nearly impossible to pass. It's common for someone to apply four or more times for the same role. Cult like philosophy that will hamper your place within the company if you do not align your beliefs to the majority. While DEI is discussed, diversity and inclusion is not widely respected or practiced by all employees. Positions are siloed to the point there is no cohesion among others in similar roles. Each department is treated as an island that has no direct correlation to the other, often causing significant challenges. Constant IT issues.

Everything. Truly work life balance. Great Salary, unlimited potential growth . I’ll never work anywhere else.

Interview process can be daunting. Need revamp