Rollins FAQ

Have questions about working at Rollins? Read answers to frequently asked questions to help you make a choice before applying to a job or accepting a job offer.

Whether it's about compensation and benefits, culture and diversity, or you're curious to know more about the work environment, find out from employees what it's like to work at Rollins.

All answers shown come directly from Rollins Reviews and are not edited or altered.

34 English questions out of 34

August 9, 2020

What are perks and other benefits like at Rollins?

Pros

Rollins is a stable company to work for. It has many departments that touch on varied career paths. Rollins offers a nice family culture that makes working with coworkers feel warm and natural. They offer a comprehensive benefits package, but could do some work to lower the cost of the health plans and deductibles. I tried their latest self-funded health plan which has been hard to work with providers on. There are opportunities to advance, but Rollins is a networking type of organization. You will do well to bring not only your education to the table, but your commitment and integrity to gain trust in those you work with and for. Rollins has done will with its COVID-19 response and has continued to display social responsibility in that regard for the wellbeing of its employees.

Cons

As I mentioned, Rollins has many different departments, most of which are running quite smoothly. There are some opportunities in the National A/R department to help reduce work loads and structure the job duties between analysts and those in the lower levels of leadership. That was a major reason for my decision to depart. As I depart, signs seems to show the department is heading in a direction of changing that workload balance. Other than that, Rollins continues to be voted one of the best places in Atlanta to work for by the AJC. Many of the other area of Rollins seem to have flowing and structured working loads, however, I can only speak for the A/R department which can definitely use some process improvements that stick and are consistent over a prolonged period of time. The dress is code is a bit dated and there are some other conservative expectations that don’t really line up with my millennial values. The company has adopted a work from home policy now with COVID being the catalyst. This is now an added benefit (for some depts) when before it was non existent and definitely a con for me. Hopefully, many of the administrative and support areas can transition to a permanent WFH set up. It’ll be a fantastic benefit.

Advice to Management

I think executive leadership has done well with making sure that Rollins remains profitable. Any advice I give goes to the National A/R Department Management: Manage processes, not people. People are to be developed, not managed. Make them feel appreciated and not like race dogs. Put the whip away. The fires in the department will go out or at least get smaller if processes are improved AND congruent across the sub-teams. Stay committed to those processes without changing them back and forth. Do not ever let the staff dwindle again. Keep eligible and equipped bodies in the seats. It prevents your team from being overworked and overloaded. Lastly, stop allowing operations to have such heavy influence processes that take place in A/R and your collection methods. You’ll have better control over reduction.

They offer a comprehensive benefits package, but could do some work to lower the cost of the health plans and deductibles.

August 9, 2020

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November 4, 2020

What is health insurance like at Rollins?

Pros

Stable Company, Career Advancement, Leadership, Communication, Compensation

Cons

Health Benefits, Technology, Communication, Training, Location

Health Benefits, Technology, Communication, Training, Location

November 4, 2020

See answer

October 7, 2021

Does Rollins offer tuition reimbursement?

Pros

Great peoplen, excellent teamwork and environment.

Cons

Low pay, must contribute portion of benefits.

Low pay, must contribute portion of benefits.

October 7, 2021

See answer

May 1, 2021

Does Rollins offer unlimited time off?

Pros

Good WLB Good 401k Low expectations - easy to outperform

Cons

Culture is very old - Everyone has to wear ties and dress clothes at work else they get fired Too many rules. Very strict work from home rules. Have to be in office by 9am else you will get a warning from manager. Zero Innovation Zero Growth, you become expensive if promoted hence you wont be promoted easily Lack of appetite for growth or doing something new A severe shortage of young people and people who are working on anything exciting

Advice to Management

Innovate!

Very strict work from home rules.

May 1, 2021

See 1 more answer

August 9, 2020

Does Rollins offer health savings accounts?

Pros

Rollins is a stable company to work for. It has many departments that touch on varied career paths. Rollins offers a nice family culture that makes working with coworkers feel warm and natural. They offer a comprehensive benefits package, but could do some work to lower the cost of the health plans and deductibles. I tried their latest self-funded health plan which has been hard to work with providers on. There are opportunities to advance, but Rollins is a networking type of organization. You will do well to bring not only your education to the table, but your commitment and integrity to gain trust in those you work with and for. Rollins has done will with its COVID-19 response and has continued to display social responsibility in that regard for the wellbeing of its employees.

Cons

As I mentioned, Rollins has many different departments, most of which are running quite smoothly. There are some opportunities in the National A/R department to help reduce work loads and structure the job duties between analysts and those in the lower levels of leadership. That was a major reason for my decision to depart. As I depart, signs seems to show the department is heading in a direction of changing that workload balance. Other than that, Rollins continues to be voted one of the best places in Atlanta to work for by the AJC. Many of the other area of Rollins seem to have flowing and structured working loads, however, I can only speak for the A/R department which can definitely use some process improvements that stick and are consistent over a prolonged period of time. The dress is code is a bit dated and there are some other conservative expectations that don’t really line up with my millennial values. The company has adopted a work from home policy now with COVID being the catalyst. This is now an added benefit (for some depts) when before it was non existent and definitely a con for me. Hopefully, many of the administrative and support areas can transition to a permanent WFH set up. It’ll be a fantastic benefit.

Advice to Management

I think executive leadership has done well with making sure that Rollins remains profitable. Any advice I give goes to the National A/R Department Management: Manage processes, not people. People are to be developed, not managed. Make them feel appreciated and not like race dogs. Put the whip away. The fires in the department will go out or at least get smaller if processes are improved AND congruent across the sub-teams. Stay committed to those processes without changing them back and forth. Do not ever let the staff dwindle again. Keep eligible and equipped bodies in the seats. It prevents your team from being overworked and overloaded. Lastly, stop allowing operations to have such heavy influence processes that take place in A/R and your collection methods. You’ll have better control over reduction.

They offer a comprehensive benefits package, but could do some work to lower the cost of the health plans and deductibles.

August 9, 2020

See answer
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34 English questions out of 34

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