Sendero FAQ

Have questions about working at Sendero? Read answers to frequently asked questions to help you make a choice before applying to a job or accepting a job offer.

Whether it's about compensation and benefits, culture and diversity, or you're curious to know more about the work environment, find out from employees what it's like to work at Sendero.

All answers shown come directly from Sendero Reviews and are not edited or altered.

31 English questions out of 31

January 10, 2020

What are perks and other benefits like at Sendero?

Pros

- People are supportive and Sendero makes sure its people are equipped to succeed - There is appropriate structure in place to provide feedback to employees regarding strengths & weaknesses and opportunities for growth - Work-life balance is taken very seriously - Formal mentorship program in place to help you develop a roadmap to grow your career at the company - Clear expectations regarding promotions - Company always seeking to improve its benefits and talent management policies

Cons

(Speaking from the perspective of a new associate coming out of undergrad) - Recruiting is misleading - Sendero uses the broad, enticing title of "Management Consulting" to attract candidates that are told they have the opportunity to work on many different types of projects across industries and functions. Instead, they end up being placed (mostly) in low-skill IT staff-aug and Project Management roles (mismatched expectations lead to high levels of attrition at lower levels) - General ethos that Associates and Analysts are frustrated with the type of work they are doing, but a communication gap exists between management and lower-level consultants that makes - Associates can spend up to two years at a client doing the same type of work, regardless of whether its work that interests him/her or not - you have little to no say in the type of work you do - High customer/client concentration means that most consultants rotate through a couple of key accounts where Sendero is an outsourced IT solution

Advice to Management

Sendero does do 'management consulting' unlike many reviews claim, but 75% of the work falls into a very small subset of management consulting (IT Project Management). If this is the type of work Sendero strives to do, lean into it rather than recruiting candidates who do not anticipate or seek a career in IT Project/Program Management. Recruiting under the guise of 'general management consulting' is taking advantage of an industry title to attract talent based on peoples' perceptions of a very broad industry. An alternative would be to present the reality that Sendero hopes to expand its offerings in other functional areas (strategy&ops, M&A, HR, etc.), but the vast majority of work is typically concentrated in IT / Technology. This will allow candidates to self-select themselves out of the recruiting process that do not desire a career in IT/Tech consulting, better aligning the talent pipeline with Sendero's work and offerings.

Company always seeking to improve its benefits and talent management policies

January 10, 2020

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April 23, 2021

Does Sendero offer tuition reimbursement?

Pros

- Growing firm allows you the chance to make a real impact - Open door policy with leadership at all levels in the firm - Career progression opportunities available - Meaningful work

Cons

- Lacking some benefits that exist in large firms including tuition reimbursement, extensive parental leave, etc. - Broad experiences are the norm instead of specialization into certain practice areas at lower levels

Lacking some benefits that exist in large firms including tuition reimbursement, extensive parental leave, etc.

April 23, 2021

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July 19, 2019

Does Sendero offer an employee assistance or workplace counselling program?

Pros

This company is a group of very talented consultants. They have great benefits, think through change, and they care about their people. It is an excellent place for fresh from college people can get a great opportunity. Their culture and work products are exceptional.

Cons

Nearly 98% of employees and partners have been consultants prior, leading to a single process for business approaches and little room for people who were not consultants prior to their employment, including office staff.

Advice to Management

Keep the politics in check.

They have great benefits, think through change, and they care about their people.

July 19, 2019

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April 28, 2021

Does Sendero offer unlimited time off?

Pros

• Most of your coworkers will be nice, competent and fun to be around • Work-life balance is good (no travel required) • Chances are, you will find a manager that supports your development • PTO amounts are good for consultants • In office events can be fun and office space is nice • Strong focus on volunteering and community engagement

Cons

• Like other reviews have said, Sendero is not true management consulting. It is usually IT Project Management, and often staff aug. In my time here, I’ve seen maybe 2 instances of high level managers doing some consulting. This is made even more obvious when you’re staffed on a client that employs another consulting firm; you quickly realize how different our work is from actual consulting. • Sendero consistently bends to the unreasonable expectations of clients at the expense of employees. Employees can ask for sometimes years to be rolled off, but Sendero will not in fear of losing a client or losing money. As a result, Sendero loses valuable employees instead. • The performance review process is super overcomplicated. Efforts to streamline it have not done much to provide clarity. It seems as if many promotions are based on who is most liked at the company rather than who has done the work to deserve it. • Feedback is encouraged, but if your feedback is negative it is met with defensiveness. Company wide surveys feel like they are used to make employees feel like things will be addressed, but changes are rarely made and if they are, it takes a long time. • Pay and benefits are much lower than other consulting firms. • Diversity and inclusion continues to be an issue firm-wide. It feels like statements made by top leaders about current events are made because they know they “need” to do it, but not committing to or knowing how to follow through on crucial steps.

Advice to Management

You can’t fix issues that are brought up in legitimate feedback with the same approach that got you there. When your employees tell you they want to be rolled off, believe them and prioritize that. Invest in Diversity and Inclusion the same way you invest in community engagement. Advertise what you actually do, not the idea of what consulting is.

Company wide surveys feel like they are used to make employees feel like things will be addressed, but changes are rarely made and if they are, it takes a long time.

April 28, 2021

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April 18, 2019

What is the retirement plan like at Sendero?

Pros

Sendero is the real deal. I'm in a company where I can say the people around me truly care about me. It's a challenging environment, but fun with so many opportunities to grow and develop. And people want to see you grow. They embrace so much diversity at Sendero, which is something I was missing in my last company and I felt like an outsider. But not here, I'm treated just as important as any other employee and it feels good to know my opinion matters. No company is perfect but this place is the closest you will ever get. I love coming to work, I love lunches with my team, I love the transparency that Sendero has. Again, it's rare, so I plan to be here for the long haul. One thing I think is truly special is that employees complete an annual survey so that we can shape the current and future state of this company. And what is even better is that our feedback is heard. It may not be fully addressed as we can only make so many changes in our company at a time but it is heard and some changes are made.

Cons

Because we are a small company, we do not have as competitive benefits as other firms. Maternity leave could be improved and 401K guidelines and matching.

Advice to Management

Please be transparent and make sure this remains a company BY the people FOR the people. Make decisions as a group!

Maternity leave could be improved and 401K guidelines and matching.

April 18, 2019

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31 English questions out of 31

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