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Sendero Work Life Balance FAQ

Read what Sendero employees think about work life balance at the company and make sure this fits your lifestyle. Employees have questions about everything from the work from home policy, overtime and flexibility.

Sendero has a work life balance rating of 4.8.

All answers shown come directly from Sendero Reviews and are not edited or altered.

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2 English questions out of 2

January 31, 2020

How is the work/life balance at Sendero?

Pros

The are a lot of very talented people here and I made some really great friends. The work life balance was great and I enjoyed not having to travel.

Cons

I felt very misled by the recruiting process once I started working at Sendero and felt like I had stepped back into middle school again. They hire the best people but do not trust them. It was very hierarchical and political. People are eager to boss others around. There is a spirit of fear and distrust for people to speak up. Management can't seem to figure out why there is so much turnover which I think is because they have a very different experience than the majority of the company. I am sure management was not being spoken to the way I was. There is also a lot of tension between internal and consultants. Some of the roles I worked on could have been filled by a temp agency. Also, take a close look at the non compete you sign when joining.

Advice to Management

There is so much potential here! Trust your people in owning roles, allow greater flexibility, better manage the bench, charge clients for employee parking, turn away the admin/help desk projects, and respect the associates and analysts. There were a lot of people on the bench for a long time. I am sure there's a lot that goes into it, but before you hire so many people next summer, make sure you have the projects to staff them. Don't run the place like a school with a bunch of children to be managed. When people give criticism, don't be defensive but listen and take action. Take a more supportive approach. If things go wrong, take that as more teaching and coaching needs to be done instead of just casting blame. People know the pay when they come in. They don't leave for more money. They leave for better culture, roles, and more respect. There is nothing here I haven't already brought to the company. There are a lot of talented people at Sendero and I genuinely hope you are able to turn things around.

The work life balance was great and I enjoyed not having to travel.

January 31, 2020

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May 11, 2020

What is overtime like at Sendero?

Pros

The people at Sendero are wonderful! I walked away from this company with individuals who I know will be lifelong friends. I came to work everyday with the understanding that there were people (mostly the Associate and Analyst levels, not particularly from management) who genuinely cared about me as an individual. This sentiment was reflected in Sendero's recent culture survey results, so I know that most at Sendero feel that the people are its biggest asset! The work/life balance is also incredible! It's great not to have to travel, and to leave the office after putting in an 8-hour day. Many projects had to work long hours, on weekends, or during holidays, but I was lucky to work essentially 8:00-4:00 at each of my clients.

Cons

I'm sad to say that I was disappointed in my time at Sendero. It's daunting to take several years of experience doing this type of work into a competitive job market. It requires a very crafty spin to fool other companies into believing that Sendero's work is credible. To say that Sendero does "management consulting" is misleading, to both candidates and future employers. Sendero employees at the Associate and Analyst levels are quickly realizing that they didn't sign up to be career project managers, which is why attrition is increasing (but not really being addressed). Many other Sendero employees would like to leave Sendero, but unfortunately find themselves unable to find new opportunities. Due to a strict non-compete and drama surrounding consulting firms in the area, employees are forced to stay in the Sendero role for which they did not sign up, find a new role in IT project management in a corporate environment, or leave DFW/Houston to pursue other consulting opportunities. I heard it described recently as a "hostage situation" for those who are desperate to leave but unable to find opportunities. I was also disappointed in the processes set in place by Sendero. Every 6 months, it was shocking to see who was promoted and who was not. It seems that those who had forged the best relationships, regardless of their quality of work, were promoted. There are many in the manager/senior manager positions who are inadequately prepared to manage people, but were seemingly promoted because they knew the right people and had been around long enough.

Advice to Management

My biggest piece of advice is to be more transparent during the recruiting process. It is deception to allow recruits to think they'll be doing management consulting. It is thus a recipe for disaster to put such high achieving candidates in positions that will allow them to slowly waste away. I would have liked to see Sendero address big topics like attrition head-on. Those at lower levels roll their eyes at the way these topics are brushed under the rug, particularly at all-company events. Employees don't truly believe Sendero can "win" when competing against big consulting firms, given that Sendero isn't doing the same types of work, and the attrition is a direct result of that. Sendero employees would rather rally around a shared understanding of the work done. Finally, I think it's absolutely integral to adequately train those in management positions. Look for patterns. Where are your employees the most disgruntled? Where are employees dropping like flies? Perhaps there are issues with upper management here. Ask the right questions (beyond the surveys sent out after PRs - these are inadequate to figure out how management is actually doing), and believe the responses. Trust your employees and their concerns.

Many projects had to work long hours, on weekends, or during holidays, but I was lucky to work essentially 8:00

May 11, 2020

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2 English questions out of 2

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