Sendero Workplace FAQ

Read what Sendero employees think about their company's workplace. Employees have questions about everything from the work environment, to the dress code and food at the office.

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6 English questions out of 6

May 11, 2020

What is a typical working day like at Sendero?

Pros

The people at Sendero are wonderful! I walked away from this company with individuals who I know will be lifelong friends. I came to work everyday with the understanding that there were people (mostly the Associate and Analyst levels, not particularly from management) who genuinely cared about me as an individual. This sentiment was reflected in Sendero's recent culture survey results, so I know that most at Sendero feel that the people are its biggest asset! The work/life balance is also incredible! It's great not to have to travel, and to leave the office after putting in an 8-hour day. Many projects had to work long hours, on weekends, or during holidays, but I was lucky to work essentially 8:00-4:00 at each of my clients.

Cons

I'm sad to say that I was disappointed in my time at Sendero. It's daunting to take several years of experience doing this type of work into a competitive job market. It requires a very crafty spin to fool other companies into believing that Sendero's work is credible. To say that Sendero does "management consulting" is misleading, to both candidates and future employers. Sendero employees at the Associate and Analyst levels are quickly realizing that they didn't sign up to be career project managers, which is why attrition is increasing (but not really being addressed). Many other Sendero employees would like to leave Sendero, but unfortunately find themselves unable to find new opportunities. Due to a strict non-compete and drama surrounding consulting firms in the area, employees are forced to stay in the Sendero role for which they did not sign up, find a new role in IT project management in a corporate environment, or leave DFW/Houston to pursue other consulting opportunities. I heard it described recently as a "hostage situation" for those who are desperate to leave but unable to find opportunities. I was also disappointed in the processes set in place by Sendero. Every 6 months, it was shocking to see who was promoted and who was not. It seems that those who had forged the best relationships, regardless of their quality of work, were promoted. There are many in the manager/senior manager positions who are inadequately prepared to manage people, but were seemingly promoted because they knew the right people and had been around long enough.

Advice to Management

My biggest piece of advice is to be more transparent during the recruiting process. It is deception to allow recruits to think they'll be doing management consulting. It is thus a recipe for disaster to put such high achieving candidates in positions that will allow them to slowly waste away. I would have liked to see Sendero address big topics like attrition head-on. Those at lower levels roll their eyes at the way these topics are brushed under the rug, particularly at all-company events. Employees don't truly believe Sendero can "win" when competing against big consulting firms, given that Sendero isn't doing the same types of work, and the attrition is a direct result of that. Sendero employees would rather rally around a shared understanding of the work done. Finally, I think it's absolutely integral to adequately train those in management positions. Look for patterns. Where are your employees the most disgruntled? Where are employees dropping like flies? Perhaps there are issues with upper management here. Ask the right questions (beyond the surveys sent out after PRs - these are inadequate to figure out how management is actually doing), and believe the responses. Trust your employees and their concerns.

hour day.

May 11, 2020

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April 23, 2021

What are meetings like at Sendero?

Pros

There are great people you get to work with at the lower levels of the firm. It is a young firm so it can feel fun to see your coworkers at the quarterly meetings and hang out outside of work. Strong emphasis on non-profit work and giving back to the community .

Cons

You will be forced to bend to the "culture", I will take a step back from this statement. I came to Sendero for the cutlure, and I believed in it. There are great people here, but in a way they try to remove who are to fit their stereotypical personality. I don't believe this is intentional, but their version of a great culture does not lend well to Diversity and Inclusion. I continually receive feedback that I feel removes my strengths of who I am. I ironically am considered a high performer by their standards of performance reviews, but it is only because I have done what I have to do until I can get out. Many of my colleagues want to leave but with the non-compete it is difficult. The worst culprit is favoritism, I have seen many people get promoted quicker than others because they fit the "culture" better but do not produce equal business results to others who will get overlooked. You don't get to be an actual management consultant until you are at the Senior Manager level. Is it worth waiting that much of your career by doing IT Project Management or Staff Augmentation?

Advice to Management

Continue to invest in Diversity and Inclusion and do your best to remove favoritism by promoting on actual results and not people you like.

It is a young firm so it can feel fun to see your coworkers at the quarterly meetings and hang out outside of work.

April 23, 2021

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January 9, 2019

What is it like working with clients or customers at Sendero?

Pros

A lot of career opportunities and support to challenge and strengthen you professionally Strong culture with diverse individuals that hold similar core values and encourage one another Good work life balance with minimal traveling unless you want to travel Competent and supportive upper management that put employees first and are personable Great relationships with clients across a variety of industry and respected name in consulting

Cons

Smaller company so does not always have name recognition outside of the consulting industry

Advice to Management

Keep doing what you are doing! Your support and investment in your people goes a long way in building a competent and strong workforce that supports and encourages one another.

Great relationships with clients across a variety of industry and respected name in consulting

January 9, 2019

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April 18, 2019

What is the work environment like at Sendero?

Pros

Sendero is the real deal. I'm in a company where I can say the people around me truly care about me. It's a challenging environment, but fun with so many opportunities to grow and develop. And people want to see you grow. They embrace so much diversity at Sendero, which is something I was missing in my last company and I felt like an outsider. But not here, I'm treated just as important as any other employee and it feels good to know my opinion matters. No company is perfect but this place is the closest you will ever get. I love coming to work, I love lunches with my team, I love the transparency that Sendero has. Again, it's rare, so I plan to be here for the long haul. One thing I think is truly special is that employees complete an annual survey so that we can shape the current and future state of this company. And what is even better is that our feedback is heard. It may not be fully addressed as we can only make so many changes in our company at a time but it is heard and some changes are made.

Cons

Because we are a small company, we do not have as competitive benefits as other firms. Maternity leave could be improved and 401K guidelines and matching.

Advice to Management

Please be transparent and make sure this remains a company BY the people FOR the people. Make decisions as a group!

It's a challenging environment, but fun with so many opportunities to grow and develop.

April 18, 2019

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February 19, 2021

What are working conditions like at Sendero?

Pros

- Sendero hires great people. - Quarterly company events were nice - Office environment was good (when you are in the office/if your project let you go into the office) - Amount of PTO is pretty good - Senior leaders are relatively accessible - Depending on the project, work life balance can be pretty good

Cons

- Unfortunately, I wouldn't describe Sendero as a management consulting firm, but an IT project management firm. Most projects at the associate/analyst level are heavily technical, IT focused projects. This does an extreme disservice to college hires who think they're getting into management consulting. Most associate/analyst level projects end up being staff aug, which creates a happy client but discourages employee growth and satisfaction. - Benefits and salary are well below industry standard. Leadership frequently mentions plans to improve these items, but it is not acted upon. The amount of holidays and rollover PTO rules are significantly below standard. - Performance review is tedious. The results of performance reviews are turned into an annual review/promotion process that is vague and leaves more questions than answers. - Pretty obvious lack of employee diversity. The burden of leading DEI initiatives is often placed on people of color. - Not a place where most people can imagine themselves long term due to the time it takes to get to the level where the projects are engaging/true consulting projects

Advice to Management

- Be upfront with college hires about the type of work they can expect. Wouldn't you rather hire fewer people that are the right fit, than hire a lot of people that leave because the work isn't what they thought it would be? - Be transparent with plans for hiring and plans for expanding and encouraging diversity in hiring. - Choose to value employee growth and development, and satisfaction, rather than client happiness, by limiting staff aug roles. - Seriously evaluate benefits and pay. - Improve transparency regarding compensation and promotion.

Pretty obvious lack of employee diversity.

February 19, 2021

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6 English questions out of 6