Slack FAQ

- Slack is an amazing company that cares for people and customers. - CEO, CTO and all other executives are awesome. They always take care of the employees. Especially during COVID19 crisis, all executives showed a great character, allowed employees to settle down and adjust to the new situation and made sure work-life balance is maintained even when people are always staying at home. - Some perks offered during COVID19 crisis : Flexible working hours, $1000 stipend to buy WFH equipments, special time off for emergencies and permanent (optional) remote work.

Stiff competition from Microsoft Teams.

You are awesome. Keep rocking !

Great benefits, unbeatable work life balance as the motto is "work hard go home", great diversity overall, openness to asking tons of questions and getting help from any and every resource

Culture may not scale very well.

As the company grows, I urge you to try and continue the culture we have now where everyone who is hired for slack is compassionate, intelligent, and amazing to work with.

• Incredible staff. Kind and supportive. In my experience, anything else is simply not tolerated. • Amazing leadership. Our senior leaders have earned the trust and respect of our employee base by practicing what they preach, both in assuming best intent, and espousing social values that align with our company vision. • Pre-covid, incredible facilities and ample opportunity for socialization. • Not an overtime culture. It is abnormal to stay late working at the office.

• Very heavy on the warm fuzzies. In the balancing act of "support your people" and "run a business," we can tend to err too far on the "support your people" side that it can put a wrench in operations.

• Keep the warm fuzzies but empower your people leaders to draw clear boundaries on what constitutes an appropriate work accommodation (ie, working wildly inconsistent hours, not working with specific people due to personal differences, etc)

• Slack always puts the customer and employee first, and always ties back to the company values. •Team selling approach enables reps to do their best work, and provide the best customer experience. Execs get involved in deal cycles to uplevel conversations and enable reps to multi-thread into key accounts • They have been incredibly thoughtful and curious about how employees are doing, well before the pandemic but definitely during covid. • Expansive benefits package, including premium medical/dental/vision, parent, fertility, etc. • Great sales culture: no sharkiness, managers work to ensure equity in sales territories. Encouraging of onsite customer visits and travel (in normal times). Fantastic leadership from top companies (Salesforce, Dropbox, • Commitment to diversity & inclusion • Open to feedback and iterate on the existing processes regularly to ensure employees can do their best work • Promotion opportunities for those who work hard, put in the work • Amazing Global Sales Offsite annually, led by Bob Frati

• Slack was definitely a butts-in-seats culture, but I think as we think to return to work strategy will offer more flexibility to work remote a few times a week • Needs a more aggressive acquisition or product development strategy so reps can sell additional skus to install base • BDR/SDR program is newer, Enterprise/Large Enterprise Reps are definitely expected to prospect their own opportunities. • Challenging onboarding experience. Slack is an amazing tool, and you certainly can search and find **if you know what to look for.** There is a sales & customer success dedicated onboarding sessions but they really should give more practical , hands-on sessions so reps are better prepared to hit the ground running • No President's/Chairman's Club for top performers

•Execs and SMEs, please continue to get involved in Slack accounts. We will not hit our goals as a company if Sales tries to go it alone • Continue to invest in diversity & inclusion efforts • Thank you for treating us so well, and being so human through this crazy time • Looking forward to being able to sell additional SKUs to our Slack customers