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TELUS

Engaged Employer

TELUS

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TELUS FAQ

Have questions about working at TELUS? Read answers to frequently asked questions to help you make a choice before applying to a job or accepting a job offer.

Whether it's about compensation and benefits, culture and diversity, or you're curious to know more about the work environment, find out from employees what it's like to work at TELUS.

All answers shown come directly from TELUS Reviews and are not edited or altered.

65 English questions out of 65

May 4, 2022

Does TELUS offer massages?

Pros

Really good benefits, free tech, flexible schedules, paid holidays with average commission, vacation bonus’

Cons

Management was a bit clueless, bias, unfairness, sell and nothing else matters (poor attitude, disrespect coworkers, not bathe, no one cares if your numbers are good)

Advice to Management

More current training and knowledge, better understanding of generational needs - need someone who is knowledgeable and assertive that also gives respect and cares for workers.

Really good benefits, free tech, flexible schedules, paid holidays with average commission, vacation bonus’

May 4, 2022

See 5 more answers

March 10, 2021

Does TELUS offer dental insurance?

Pros

-Great dental and health benefits, pension plan, and employee share purchase plan -Some room for growth opportunities within the call center but they were competitive and only offered twice a year -Job security and high pay thanks to union relations

Cons

-Extreme micromanagement -Unrealistic targets and expectations -Strong focus and pressure on sales which caused high stress for many employees -Paid parking and spots were limited -Cheap for a successful multi-billionaire corporation. Holiday events or team outings were not covered by the company

Advice to Management

Provide more support towards your frontline staff in the call centers and consider reviewing your policies to create a better working environment for them. Your employees are stressed and burnt out.

Great dental and health benefits, pension plan, and employee share purchase plan

March 10, 2021

See 15 more answers

August 12, 2021

Does TELUS have a pension plan?

Pros

Good location, great benefit, pension and work culture, flexible work schedule and location, like work from home, start with 3 weeks vacation

Cons

slow process, heavy workload, can be stressful sometime, high expectation. Need to wait for 8 years to get 4 weeks vacation.

Good location, great benefit, pension and work culture, flexible work schedule and location, like work from home, start with 3 weeks vacation

August 12, 2021

See 35 more answers

February 9, 2022

Does TELUS offer a wellness program?

Pros

Great benefits package including $5000 for mental health, opportunities for career growth and experience, great leaders and direct management.

Cons

Annual salary is WAY below average for the industry standard and wage increases do not match inflation rates.

Advice to Management

if you want to be the best telecom company in Canada stop focusing on employee recognition initiatives and pay your people what they deserve.

Great benefits package including $5000 for mental health, opportunities for career growth and experience, great leaders and direct management.

February 9, 2022

See 18 more answers

October 15, 2020

Does TELUS offer life insurance?

Pros

Great leadership, great work life balance, great benefits through health insurance, great flexibility, great compassion

Cons

A little slow to move as compared to smaller organisations - but that is expected

Great leadership, great work life balance, great benefits through health insurance, great flexibility, great compassion

October 15, 2020

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65 English questions out of 65

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We believe in a harmonious relationship between our company, our team, and the health and prosperity of our communities. Why you’re right...More

    This is the employer's chance to tell you why you should work for them. The information provided is from their perspective.

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    Company Updates

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    TELUS

    655 days ago

    Company News
    #AmazingPeople set us apart. Thrilled to be the top Canadian company on the Forbes World’s Best Employers list 2020, and 40th company globally. Grateful to our team members for making everything we do possible and for volunteering over a million hours each year in our communities. 💜 Our family is always growing: head to telus.com/careers to learn more.
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    TELUS

    655 days ago

    Culture
    Everything at TELUS starts with the people, in every role and corner of the organization. In fact, our #AmazingPeople put us in the Top 100! Proud to be named on the Canada's Top 100 Employers list for the 12th time. 💜 Ready to join Team TELUS? We’re excited to meet you: