TMX Finance Family of Companies Workplace FAQ

Read what TMX Finance Family of Companies employees think about their company's workplace. Employees have questions about everything from the work environment, to the dress code and food at the office.

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All answers shown come directly from TMX Finance Family of Companies Reviews and are not edited or altered.

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Workplace

7 English questions out of 7

April 2, 2020

What is a typical working day like at TMX Finance Family of Companies?

Pros

The pay was comparable to other companies

Cons

The hours were sometimes a lot

The hours were sometimes a lot

April 2, 2020

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December 24, 2020

What are meetings like at TMX Finance Family of Companies?

Pros

I worked with many nice, hard working people in the stores.

Cons

This company pretends to be this family oriented, caring , well ran corporation . On social media they portray this caring, nurturing environment. It’s all fake. If you work in the field you are easily replaceable and you are reminded of it daily. DMs and above are all dictators that rule by fear mongering and intimidation. You will be threatened by email, text, phone calls to hit these unrealistic goals or you will be fired . The bottom line is the only thing that matters. There is no moral, no ethics and no care for the employees. The incompetence of the District and Regional managers is laughable let alone the colorful vocabulary the Regional director uses. At the beginning of COVID there were no measures to help protect us. No hand sanitizer, no disinfectant, no plexiglass, nothing. It took weeks to get supplies but we had to have people sit at our desks and all we had was Windex to clean. We were forced to do collections during the early part of COVID. Home office said to work with people but locally we were told not to and were told to threaten customers with repo, which actually happened and is still happening. There is no training , no tools , no meetings . The only feedback you ever get is criticism and negative. You are always told what you better do and accomplish but never any guidance or help. Your own home office and under writing desk will work against you and don’t think you can ever pick up the phone and call HR or payroll. Nope it’s all email. There is no work life balance . The moral is down in most stores because of how they chose to handle COVID and the constant pressure of collections and new loans. Do yourself a favor and continue your job search because this company is not it .

Advice to Management

You have to invest in your people ! Happy employees are productive employees. There are no incentives to work for this company, benefits are unaffordable and your field DDOs and RDOs all need some serious training on people management and ethics. Working conditions are terrible . Who wants to be reminded every week that they are hiring replacements for you . How could anyone want to come to work and be treated like a 3rd grade degenerate. Show some respect to your people, give them support and stop the micro management! Your treatment of employees is despicable and I am elated that after many years , I no longer have to work for this Joke of a company !

There is no training , no tools , no meetings .

December 24, 2020

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March 10, 2019

What is it like working with clients or customers at TMX Finance Family of Companies?

Pros

Helping people that needed it and had no other way of getting it

Cons

Fake staff and watching customers pay a fortune for little borrowed money

Advice to Management

Be real be upfront and see through the jealousy and lies of the current staff

Fake staff and watching customers pay a fortune for little borrowed money

March 10, 2019

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May 24, 2019

What is the work environment like at TMX Finance Family of Companies?

Pros

Great atmosphere. Corporate geared toward hiring top talent and developing from the bottom up.

Cons

It is a demanding schedule that is not for everyone.

Great atmosphere.

May 24, 2019

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March 21, 2020

How is the office food at TMX Finance Family of Companies?

Pros

Free water and coffee- long hours - no work and life balance-

Cons

There are too many to go through- not only is apparent that upper management does not care about its employees but force them to work sometimes in the grey zone of ethnical work behavior, in the name of the company and saving money. Even while this new outbreak due to the Coronavirus, they have made it clear they don’t care about the people running the company in each location by keeping most as risk by remaining open and having people sit within arm’s length- while upper management and Corporate will take the precautions to keep themselves out of harms way.

Advice to Management

Try to Care about your employees

Free water and coffee

March 21, 2020

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7 English questions out of 7