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Takeaway.com

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Takeaway.com

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Have questions about working at Takeaway.com? Read answers to frequently asked questions to help you make a choice before applying to a job or accepting a job offer.

Whether it's about compensation and benefits, culture and diversity, or you're curious to know more about the work environment, find out from employees what it's like to work at Takeaway.com.

All answers shown come directly from Takeaway.com Reviews and are not edited or altered.

29 English questions out of 29

February 15, 2021

What are perks and other benefits like at Takeaway.com?

Pros

Interesting industry Ambitious and young colleagues Well-known company name Company is doing really well Some interesting projects to work on International teams Paid lunch

Cons

The company is extremely chaotic. No people managers. Toxic working culture in which everybody is so scared to make mistakes and get in trouble with higher management that there is a lot of micro-management. C-level has no idea what is going on in the teams and they're too busy/ too important to care. It's also not inclusive - mostly arrogant white men in charge. Nice colleagues but because of the work pressure everybody is only looking at what they're doing and not able to support each other or say 'thank you'. Which is a shame because it would make our teams work more efficient and be happier in general. The salary and secondary benefits are not to compare with competitors in the IT industry and they have announced that working from home won't be possible.

Advice to Management

Make work more enjoyable and get off your high horse. A lower pay is one thing but also not being flexible on benefits like working from home is taking it a step too far. You should act like you're competing for employees with the likes of Spotify, Netflix, Google, Facebook, etc., and not the 'boring old' companies. You'll lose people very quickly and you can't blame them.

The salary and secondary benefits are not to compare with competitors in the IT industry and they have announced that working from home won't be possible.

February 15, 2021

See 5 more answers

February 23, 2022

What is health insurance like at Takeaway.com?

Pros

A place to stay/a shelter. Warmth. We actually have a tennis table at our hub and a tv which is really really great. It's nice when you get a free order for that day if it was not possible to deliver it to the client, especially when you haven't eaten that day. Good equipment. Jackets, waterproof pants, pull-over rubber shoes, hat. Free coffee, free milk for coffee, free sugar for coffee, and drinks. Hot & cold water. Microwave which is really nice to warm up some food. Bean bags are also really nice. Shift adjustments. Free bike wash at the hub. :D Coordinators and director are doing their best to help push the company and upgrade. They provide you with bikes and e-scooters and a car. Free COVID protection masks at the hub, which is a big plus. Lockers. The Dispo team is super mega friendly. We received a new years eve package with goodies which were really really nice :D and the coffee was absolutely wonderful. Some bike parts can be changed at the hub on the spot.

Cons

The app is not very responsive and keeps having bugs. Delayed order notifications. App delivery errors like delivering 1 order and then receiving another one with pickup in just 4 minutes, 4km's away. Dispo chat keeps crashing/not working. The employee is a little bit severe. Lack of spare bike parts. Bikes in poor conditions become stressful to work on. Old batteries. Outdated bikes compared to the same company in other countries or even cities in Romania. Everybody tells you to rush rush rush, which is not very pleasant. Bad bad bad health insurance. Overall a very bad health insurance experience. Poor advertising & advertising investments in Brasov, Romania for Takeaway. Unclickable links in Dispo chat. They don't care if you need to go use the bathroom and you have orders to deliver, you must deliver the order, body health is neglected. If you have health issues you have this feeling like, why do you have health issues, in an aggressive way, like you shouldn't have, like it's your choice. As I said, health is not important/neglected/misunderstood. Bikes that are sent to repairs come back with the same damages or only half repaired. If you need some energy and need a little bit of food and you say that you're gonna grab along the way, the director says that you shouldn't be anywhere else than at your work and at your order, even if it's in your way and you can stop and buy something to eat fast. Adverts listed inside the hub & from training programs are not as available within the app. The information doesn't correspond with the possibilities. Poor information about bike functionalities and bike recognition, bike parts, etc. I had to request the health insurance discounts catalog to have it given to me. Imagine that. I think nobody has it but me at the hub. This is wrong. I had to make a battery/bike compatibility chart myself because nobody ever did it before so I volunteered, but I shouldn't have been through that process. I was told that I complain a lot and that I want things to be perfect when the bikes clearly had issues and were broken. So that was devastating for me and I consider that was abuse. I didn't get any salary bonus for doing that

Advice to Management

Gloves could be improved. Better touchscreen and better cold/wind/waterproof protection. Rubber pullover boots are not very resistant, they break quite easily. Maybe find another brand. Find a bike riding instructor for new employees? It would be cool to be able to eat outside when it's warm. Some tables, bench, and chairs? A free meal for the riders/day. We carry food all day, why can't we have a free menu? Like seriously now. Paid sim subscription as we rely on it to work??? Just saying. If I was the employee, I would make sure my employees have the possibility to develop their activity. Salary bonus for any help at the hub after the shift has ended, plus bonus for any adition or improvement towards the company, coming from an employee who helps everyone with their idea and. Good employees should be rewarded with money or free hours, and that should be their choice. Add a clock at the hub. If we have sugar pockets, why can't we have honey pockets too? Not everyone drinks coffee. We have tea drinkers too, considering myself. Honey is better than sugar and I will always prefer honey in my drinks over sugar. Takeaway should be about health after all, as it promotes an active and healthy lifestyle with bikes.

Bad bad bad health insurance.

February 23, 2022

See 2 more answers

February 23, 2022

Does Takeaway.com offer massages?

Pros

A place to stay/a shelter. Warmth. We actually have a tennis table at our hub and a tv which is really really great. It's nice when you get a free order for that day if it was not possible to deliver it to the client, especially when you haven't eaten that day. Good equipment. Jackets, waterproof pants, pull-over rubber shoes, hat. Free coffee, free milk for coffee, free sugar for coffee, and drinks. Hot & cold water. Microwave which is really nice to warm up some food. Bean bags are also really nice. Shift adjustments. Free bike wash at the hub. :D Coordinators and director are doing their best to help push the company and upgrade. They provide you with bikes and e-scooters and a car. Free COVID protection masks at the hub, which is a big plus. Lockers. The Dispo team is super mega friendly. We received a new years eve package with goodies which were really really nice :D and the coffee was absolutely wonderful. Some bike parts can be changed at the hub on the spot.

Cons

The app is not very responsive and keeps having bugs. Delayed order notifications. App delivery errors like delivering 1 order and then receiving another one with pickup in just 4 minutes, 4km's away. Dispo chat keeps crashing/not working. The employee is a little bit severe. Lack of spare bike parts. Bikes in poor conditions become stressful to work on. Old batteries. Outdated bikes compared to the same company in other countries or even cities in Romania. Everybody tells you to rush rush rush, which is not very pleasant. Bad bad bad health insurance. Overall a very bad health insurance experience. Poor advertising & advertising investments in Brasov, Romania for Takeaway. Unclickable links in Dispo chat. They don't care if you need to go use the bathroom and you have orders to deliver, you must deliver the order, body health is neglected. If you have health issues you have this feeling like, why do you have health issues, in an aggressive way, like you shouldn't have, like it's your choice. As I said, health is not important/neglected/misunderstood. Bikes that are sent to repairs come back with the same damages or only half repaired. If you need some energy and need a little bit of food and you say that you're gonna grab along the way, the director says that you shouldn't be anywhere else than at your work and at your order, even if it's in your way and you can stop and buy something to eat fast. Adverts listed inside the hub & from training programs are not as available within the app. The information doesn't correspond with the possibilities. Poor information about bike functionalities and bike recognition, bike parts, etc. I had to request the health insurance discounts catalog to have it given to me. Imagine that. I think nobody has it but me at the hub. This is wrong. I had to make a battery/bike compatibility chart myself because nobody ever did it before so I volunteered, but I shouldn't have been through that process. I was told that I complain a lot and that I want things to be perfect when the bikes clearly had issues and were broken. So that was devastating for me and I consider that was abuse. I didn't get any salary bonus for doing that

Advice to Management

Gloves could be improved. Better touchscreen and better cold/wind/waterproof protection. Rubber pullover boots are not very resistant, they break quite easily. Maybe find another brand. Find a bike riding instructor for new employees? It would be cool to be able to eat outside when it's warm. Some tables, bench, and chairs? A free meal for the riders/day. We carry food all day, why can't we have a free menu? Like seriously now. Paid sim subscription as we rely on it to work??? Just saying. If I was the employee, I would make sure my employees have the possibility to develop their activity. Salary bonus for any help at the hub after the shift has ended, plus bonus for any adition or improvement towards the company, coming from an employee who helps everyone with their idea and. Good employees should be rewarded with money or free hours, and that should be their choice. Add a clock at the hub. If we have sugar pockets, why can't we have honey pockets too? Not everyone drinks coffee. We have tea drinkers too, considering myself. Honey is better than sugar and I will always prefer honey in my drinks over sugar. Takeaway should be about health after all, as it promotes an active and healthy lifestyle with bikes.

Free coffee, free milk for coffee, free sugar for coffee, and drinks.

February 23, 2022

See 1 more answer

September 15, 2021

Does Takeaway.com assist with or provide childcare?

Pros

benefits like coupons, discounts to order food

Cons

not stable schedule, long working hours

benefits like coupons, discounts to order food

September 15, 2021

See answer

February 23, 2022

How are career development opportunities at Takeaway.com?

Pros

A place to stay/a shelter. Warmth. We actually have a tennis table at our hub and a tv which is really really great. It's nice when you get a free order for that day if it was not possible to deliver it to the client, especially when you haven't eaten that day. Good equipment. Jackets, waterproof pants, pull-over rubber shoes, hat. Free coffee, free milk for coffee, free sugar for coffee, and drinks. Hot & cold water. Microwave which is really nice to warm up some food. Bean bags are also really nice. Shift adjustments. Free bike wash at the hub. :D Coordinators and director are doing their best to help push the company and upgrade. They provide you with bikes and e-scooters and a car. Free COVID protection masks at the hub, which is a big plus. Lockers. The Dispo team is super mega friendly. We received a new years eve package with goodies which were really really nice :D and the coffee was absolutely wonderful. Some bike parts can be changed at the hub on the spot.

Cons

The app is not very responsive and keeps having bugs. Delayed order notifications. App delivery errors like delivering 1 order and then receiving another one with pickup in just 4 minutes, 4km's away. Dispo chat keeps crashing/not working. The employee is a little bit severe. Lack of spare bike parts. Bikes in poor conditions become stressful to work on. Old batteries. Outdated bikes compared to the same company in other countries or even cities in Romania. Everybody tells you to rush rush rush, which is not very pleasant. Bad bad bad health insurance. Overall a very bad health insurance experience. Poor advertising & advertising investments in Brasov, Romania for Takeaway. Unclickable links in Dispo chat. They don't care if you need to go use the bathroom and you have orders to deliver, you must deliver the order, body health is neglected. If you have health issues you have this feeling like, why do you have health issues, in an aggressive way, like you shouldn't have, like it's your choice. As I said, health is not important/neglected/misunderstood. Bikes that are sent to repairs come back with the same damages or only half repaired. If you need some energy and need a little bit of food and you say that you're gonna grab along the way, the director says that you shouldn't be anywhere else than at your work and at your order, even if it's in your way and you can stop and buy something to eat fast. Adverts listed inside the hub & from training programs are not as available within the app. The information doesn't correspond with the possibilities. Poor information about bike functionalities and bike recognition, bike parts, etc. I had to request the health insurance discounts catalog to have it given to me. Imagine that. I think nobody has it but me at the hub. This is wrong. I had to make a battery/bike compatibility chart myself because nobody ever did it before so I volunteered, but I shouldn't have been through that process. I was told that I complain a lot and that I want things to be perfect when the bikes clearly had issues and were broken. So that was devastating for me and I consider that was abuse. I didn't get any salary bonus for doing that

Advice to Management

Gloves could be improved. Better touchscreen and better cold/wind/waterproof protection. Rubber pullover boots are not very resistant, they break quite easily. Maybe find another brand. Find a bike riding instructor for new employees? It would be cool to be able to eat outside when it's warm. Some tables, bench, and chairs? A free meal for the riders/day. We carry food all day, why can't we have a free menu? Like seriously now. Paid sim subscription as we rely on it to work??? Just saying. If I was the employee, I would make sure my employees have the possibility to develop their activity. Salary bonus for any help at the hub after the shift has ended, plus bonus for any adition or improvement towards the company, coming from an employee who helps everyone with their idea and. Good employees should be rewarded with money or free hours, and that should be their choice. Add a clock at the hub. If we have sugar pockets, why can't we have honey pockets too? Not everyone drinks coffee. We have tea drinkers too, considering myself. Honey is better than sugar and I will always prefer honey in my drinks over sugar. Takeaway should be about health after all, as it promotes an active and healthy lifestyle with bikes.

Poor information about bike functionalities and bike recognition, bike parts, etc.

February 23, 2022

See 2 more answers
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29 English questions out of 29

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