There has been investment in product and design, which suggests that there is some desire to move towards building a product that people might actually want to use, rather than simply being forced to do so due to market share.
There's a lack of clear vision and direction, I imagine few employees would be able to articulate exactly what the overarching strategy is rather than 'be big and deliver food'.
Can feel chaotic and messy, with a mish-mash of lots of different companies being joined together.
Lots of decisions being forced down from the top, with teams scrambling to understand the why behind these decisions.
Feels very old fashioned in many ways, to the point that it can feel tone deaf. For instance there's a clear resistance from senior leadership around flexible working and the ability to work from home post-COVID. Given the stance many other companies have taken towards this issue, this attitude feels like a letdown.
Advice to Management
Get a pulse on what your employees' needs and priorities are.
Create a long term strategy and vision - it wouldn't be surprising if this company was no longer around in a few years.
For instance there's a clear resistance from senior leadership around flexible working and the ability to work from home post