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The Cheesecake Factory

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The Cheesecake Factory

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The Cheesecake Factory FAQ

Have questions about working at The Cheesecake Factory? Read answers to frequently asked questions to help you make a choice before applying to a job or accepting a job offer.

Whether it's about compensation and benefits, culture and diversity, or you're curious to know more about the work environment, find out from employees what it's like to work at The Cheesecake Factory.

All answers shown come directly from The Cheesecake Factory Reviews and are not edited or altered.

65 English questions out of 65

August 21, 2020

What is paid time off like at The Cheesecake Factory?

Pros

Good employee perks, they actually offer insurance and PTO.

Cons

Regular food service issues-long hours, rude guests, never sure how much$$ you'll actually make.

Advice to Management

Care more about the hourly, FOH and BOH workers, especially now. Many of us are only working during a pandemic because we have to, there is no other way to survive.

Good employee perks, they actually offer insurance and PTO.

August 21, 2020

See 38 more answers

June 23, 2021

Does The Cheesecake Factory offer massages?

Pros

If you work well under pressure the tips are usually worth it. You also get pretty steady schedules and your coworkers usually want more hours so they’re always willing to do trade-offs with you. The restaurant also gives employees free meals so that’s a plus that you don’t have to pay for food all the time. And if you want to venture off into other positions there’s lots of opportunities to do so.

Cons

The bakery can be unorganized and extremely busy. You will have to work fast during dinner rush and lunch rush and then the day before holidays you won’t be able to get off because those are usually large order days for desserts, so they are considered blackout days you can’t have off.

Advice to Management

Be more consistent with expectations. And, hire more staff for dessert positions even if part time so there can be full coverage for position and less burn out.

The restaurant also gives employees free meals so that’s a plus that you don’t have to pay for food all the time.

June 23, 2021

See 42 more answers

March 10, 2022

Does The Cheesecake Factory offer relocation assistance?

Pros

Good basic benefits package as a manager

Cons

Quality of life, not achievable bonus, hr ignores real issues

Advice to Management

Listen to your employees and managers when they say there is a discrimination issue

Good basic benefits package as a manager

March 10, 2022

See answer

May 21, 2021

Does The Cheesecake Factory offer dental insurance?

Pros

Full health care and dental, great vacation time and education benefits

Cons

Quite a noisy place to work, rude customers

Advice to Management

Nothing, great job

Full health care and dental, great vacation time and education benefits

May 21, 2021

See 1 more answer

March 16, 2022

Does The Cheesecake Factory offer family leave?

Pros

They have good benefits for full time workers

Cons

Can get extremely busy as it is a popular company

Advice to Management

Management should try to lean towards set schedules every week

They have good benefits for full time workers

March 16, 2022

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65 English questions out of 65

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The Cheesecake Factory Careers

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We’re known for our generous portions, large menu, and delicious slices of cheesecake, but we also create big opportunities for our people...More

  • Let's Do Big Things
  • Our People Make Us a Great Place to Work
  • Global Dev.
This is the employer's chance to tell you why you should work for them. The information provided is from their perspective.

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Company Updates

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The Cheesecake Factory

2 days ago

Events
🍰🎉 The Cheesecake Factory is NOW OPEN at Opry Mills in Nashville 🍰🎉 Join us in celebrating our third restaurant in the Nashville/TN area! Offering flexible, consistent scheduling; health benefits; paid time off; meal discounts; and more! Named Fortune's 100 Best Companies to Work For® list since 2014: View our latest job openings and apply now!
Shared image - The Cheesecake Factory's New Opening in Opry Mills!
The Cheesecake Factory's New Opening in Opry Mills!
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The Cheesecake Factory

55 days ago

Employee Story
Our very own Chef Ashley T. was recently named to The Shelby Report’s 2022 Women of Influence in the Food Industry list! Not only was Chef Ashley included on this prestigious list, she is the only chef to be honored! The Shelby Report is a national industry publication that’s similar to Nation’s Restaurant News. Unlike Nation’s Restaurant News, however, The Shelby Report embraces all aspects of the food service industry with a heavy emphasis on the food supply chain. Other award recipients ranged from presidents and CEOs of major corporations to senior managers and directors of hospitality IT departments, making Ashley’s recognition all the more outstanding. Congratulations, Ashley!
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