The Hanover Company FAQ

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How is management perceived at The Hanover Company?

11 English reviews out of 11

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May 20, 2020

Pros

-The Property Management side is quick to promote and has many properties across the country. If you are willing to move to new areas often you will be promoted quickly -Leaders in the on site management teams are given freedom to handle the day-to-day independently without constant micromanagement from regional managers -Top performers are recognized regularly -New departments were formed at the corporate level to help manage training, marketing, etc. that used to be handled at the site level, creating a more consistent result from property to property -Many of the corporate leaders listen to the feedback from the on site leaders to adjust the action plan together for top property performance

Cons

-Company culture has gone downhill -Oversight from upper management is inconsistent -Salaries are not competitive and very LOW for the industry -The company tends to hire young to keep personnel expenses low -New policies and procedures are created constantly, making it impossible for the on site teams to keep up with the ever-changing protocol

The Property Management side is quick to promote and has many properties across the country.

May 20, 2020

Reviewed by: Property Management in United States (Former Employee)

August 9, 2020

Pros

Temp Free housing, lovely communities.

Cons

Very little room for growth in company. No performance reviews that set metrics for employees so promotions are based on favoritism and vague opinions. Lots of drama in Southeast region poor management by regional.

Advice to Management

Please include more diversity in management and upper management. This company does not create safe environments for people of color.

Lots of drama in Southeast region poor management by regional.

August 9, 2020

Reviewed by: Leasing Professional in United States (Former Employee)

August 8, 2019

Pros

-Free apartment (only in the beginning) and uniforms.

Cons

I consider this company as a stepping stone to a better job. Poor management and the lack of communication and professionalism by the Regional Manager was what made me want to achieve something better after one year and a half. Having APMs and agents work all weekends was unnecessary and the working hours are horrible which does not allow you to have a healthy work-life balance.

Advice to Management

I suggest the corporate office in Texas to rate the performance of the Regional Managers and Property Managers.....Listen and appreciate your employees.

Poor management and the lack of communication and professionalism by the Regional Manager was what made me want to achieve something better after one year and a half.

August 8, 2019

Reviewed by: Assistant Property Manager in Boston, MA (Former Employee)

December 7, 2020

Pros

Great opportunity for relocation across the nation

Cons

Upper management leaves you in the dark, and it is hard to find trustworthy managers. Dress code is strict and you are required to have flexible schedule with their needs met. They pay you less than competitors, too.

Upper management leaves you in the dark, and it is hard to find trustworthy managers.

December 7, 2020

Reviewed by: Leasing Consultant in United States (Current Employee)

February 6, 2019

Pros

-Company gives a clothing allowance twice a year -Weekly recognition for high performers - Traffic is consistent = good commission potential -Companies luxurious reputation is great for future employment

Cons

-No pay raises -High turnover -HIGH STRESS - Manager lacks respect for employee -Very toxic work environment -Lack of repercussions for upper management -Fear of retaliation when approaching upper management about toxic work environment - Small company = drama and back stabbing/ favoritism -Lack of communication pertaining to critical business matters between corporate and onsite management -Lack of resources needed to give the property to uphold "luxury standards" -Stingy on commissions -Ran poorly -Lack of consistency with procedures -Poor work/life balance

Advice to Management

Treat your employees better, bottom line. I expect a Houston based company to act as so. Houstonians are caring, giving and thoughtful. This company does not embody a true Texan spirit. A quick lunch with the owner and a power point slide show stating how good our medical benefits are doesn't cut it. Not sure how this company is ranked top 6 places to work in Houston.

Lack of repercussions for upper management

February 6, 2019

Reviewed by: Leasing Professional in Houston, TX (Current Employee)

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11 English reviews out of 11