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Tower Hill Insurance Group

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Tower Hill Insurance Group

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Tower Hill Insurance Group FAQ

Have questions about working at Tower Hill Insurance Group? Read answers to frequently asked questions to help you make a choice before applying to a job or accepting a job offer.

Whether it's about compensation and benefits, culture and diversity, or you're curious to know more about the work environment, find out from employees what it's like to work at Tower Hill Insurance Group.

All answers shown come directly from Tower Hill Insurance Group Reviews and are not edited or altered.

18 English questions out of 18

January 16, 2021

What are perks and other benefits like at Tower Hill Insurance Group?

Pros

Benefits and compensation; remote work

Cons

Too many claims assigned to provide insureds proper customer service

Advice to Management

Lessen case load

Benefits and compensation; remote work

January 16, 2021

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December 12, 2021

Does Tower Hill Insurance Group offer unlimited time off?

Pros

The pay and vacation time

Cons

Work is stressful and may have a slightly hostile atmosphere

The pay and vacation time

December 12, 2021

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February 19, 2022

What is paid time off like at Tower Hill Insurance Group?

Pros

Nice PTO match. Decent work life balance.

Cons

Limited opportunities for upward career growth.

Nice PTO match.

February 19, 2022

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June 4, 2020

Does Tower Hill Insurance Group assist with or provide childcare?

Pros

Ability to develop strong relationships with co-workers/teammates. Benefits are on par with other organizations of their size. Salary in different areas is strong compared to the Gainesville marketplace. Office setting is acceptable, buildings show their age, but work spaces are sufficient. The President is a strong leader who has been in place as a stabilizing figure through a lot of disruption/change.

Cons

The vast majority of the upper management is more concerned about keeping their job than they are about being effective leaders who cultivate a positive culture and environment. There is no transparency in direction or communication within departments, which creates an us against them environment. Very rarely, if ever, is the "why" given with the new direction. Professional growth is non-existent. The upper managers/execs tell you what you want to hear to get you to end the conversation with nothing occurring from that point on. Employees who show a want for growth and progression are looked down upon and seen as a threat to the middle managers. Don't even think about questioning decisions or strategies. These inquiries will be met with significant opposition by each leadership group. Most of the time you receive a condescending response from the respective manager, with no further explanation to your question. This year the annual review process was removed being called ineffective and antiquated. Unfortunately, that is good in theory, but when you do not have strong management, there is no feedback provided and no one knows where they stand. Certain employees are consistently protected against criticism because they get along with their manager. There is a level of protection involved where even constructive criticism does not get through. Problems simply fester and create more of a divide.

Advice to Management

If you listen more closely to your employees and actually follow-through on meaningful change, you'll see a drastic change in the overall culture. Provide honest feedback on what professional growth looks like within the organization. We are all adults and can accept constructive criticism. If there is an opportunity for professional growth, then actually follow-through on a plan for that employee. It seems we heard about leadership tracks being implemented, but not a surprise, nothing has come of it. Eliminate the culture of favortism. Because an employee gets along with their manager doesn't mean that they are immune from criticism. I understand that Sr. Leadership cannot be fully transparent all of the time, but more transparency into changes in strategic direction would be helpful. Doing a better job of explaining "why" would go along way to make sure everyone is on the same page. Hold everyone accountable. For example, if the system knowingly does not function, then there should be repercussions to that. Or if claims are not being handled appropriately, everyone involved should be accountable.

Benefits are on par with other organizations of their size.

June 4, 2020

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February 19, 2022

How are career development opportunities at Tower Hill Insurance Group?

Pros

Nice PTO match. Decent work life balance.

Cons

Limited opportunities for upward career growth.

Limited opportunities for upward career growth.

February 19, 2022

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18 English questions out of 18

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