Unique Management Services FAQ

Have questions about working at Unique Management Services? Read answers to frequently asked questions to help you make a choice before applying to a job or accepting a job offer.

Whether it's about compensation and benefits, culture and diversity, or you're curious to know more about the work environment, find out from employees what it's like to work at Unique Management Services.

All answers shown come directly from Unique Management Services Reviews and are not edited or altered.

14 English questions out of 14

June 16, 2021

What are perks and other benefits like at Unique Management Services?

Pros

There’s a lot of great and friendly people who worked here when I was around. At the time I worked here, a lot of processes were underdeveloped, this means it was a great launching pad to learn how to run a business. Always lots to get done! For a small business and for a Call center, their benefits, PTO, etc are quite competitive. There’s a “bootstrap” mentality that is fun to be a part of. If you do your job and do it well, there’s opportunity for advancement to a point. Upper management is a small and fairly static group and is not a realistic goal to achieve at this company, but it is a great place to learn lower-level management.

Cons

I’m not sure company management got into the call center-for-hire plan with a realistic understanding of the resources needed to execute with excellence. Things were definitely looking better when I exited, but the discrepancy at the time between the ‘check’ sales was writing and what operations could cash was pretty wide, resulting in a lot of pressure from unrealistic expectations. I now manage a significant piece of a multi-billion dollar contract now and feel less pressure than I did at times working here on contracts worth considerably less simply because we didn’t have what we needed at the time to deliver. It’s important to note that this was in the process of changing when I left. The company is also a little fire-happy in the first 90 days, though honestly most of the employees that were fired basically fired themselves. It’s call center work, so that’s to be expected.

Advice to Management

Honestly much of the advice I gave on the way out was well-taken and resulted in some changes.

For a small business and for a Call center, their benefits, PTO, etc are quite competitive.

June 16, 2021

See answer

July 10, 2021

What is paid time off like at Unique Management Services?

Pros

Benefits like pto and insurance, occasional bonus

Cons

Undesirable schedules, heavy work load , they say there are chances to move up but when you try you still are stuck doing calls while "training" for the new position and you never fully get out of it.

Benefits like pto and insurance, occasional bonus

July 10, 2021

See 1 more answer

July 10, 2021

Does Unique Management Services offer dental insurance?

Pros

Benefits like pto and insurance, occasional bonus

Cons

Undesirable schedules, heavy work load , they say there are chances to move up but when you try you still are stuck doing calls while "training" for the new position and you never fully get out of it.

Benefits like pto and insurance, occasional bonus

July 10, 2021

See answer

July 10, 2021

Does Unique Management Services offer malpractice insurance?

Pros

Benefits like pto and insurance, occasional bonus

Cons

Undesirable schedules, heavy work load , they say there are chances to move up but when you try you still are stuck doing calls while "training" for the new position and you never fully get out of it.

Benefits like pto and insurance, occasional bonus

July 10, 2021

See answer

June 16, 2021

What kind of career opportunities exist at Unique Management Services?

Pros

There’s a lot of great and friendly people who worked here when I was around. At the time I worked here, a lot of processes were underdeveloped, this means it was a great launching pad to learn how to run a business. Always lots to get done! For a small business and for a Call center, their benefits, PTO, etc are quite competitive. There’s a “bootstrap” mentality that is fun to be a part of. If you do your job and do it well, there’s opportunity for advancement to a point. Upper management is a small and fairly static group and is not a realistic goal to achieve at this company, but it is a great place to learn lower-level management.

Cons

I’m not sure company management got into the call center-for-hire plan with a realistic understanding of the resources needed to execute with excellence. Things were definitely looking better when I exited, but the discrepancy at the time between the ‘check’ sales was writing and what operations could cash was pretty wide, resulting in a lot of pressure from unrealistic expectations. I now manage a significant piece of a multi-billion dollar contract now and feel less pressure than I did at times working here on contracts worth considerably less simply because we didn’t have what we needed at the time to deliver. It’s important to note that this was in the process of changing when I left. The company is also a little fire-happy in the first 90 days, though honestly most of the employees that were fired basically fired themselves. It’s call center work, so that’s to be expected.

Advice to Management

Honestly much of the advice I gave on the way out was well-taken and resulted in some changes.

If you do your job and do it well, there’s opportunity for advancement to a point.

June 16, 2021

See answer
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14 English questions out of 14

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