How do employees feel about working conditions at Upcall?
Relevant Glassdoor Reviews
April 11, 2021
Pros
You can literally work whenever you want, part time, full time, they have a great Facebook group, and our boss is very responsive, occasionally you’ll even get comments from the higher ups, and decent incentives for call volume or hours worked... no minimum hours needed.
Cons
Cold calling, rude customers, hard to make decent money because it’s per talk time minute, the pay is pretty low (at least while I was there), the training isn’t that great, I felt lost a lot of the time
Advice to Management
Better pay and better training, but over all it wasn’t a horrible experience.
You can literally work whenever you want, part time, full time, they have a great Facebook group, and our boss is very responsive, occasionally you’ll even get comments from the higher ups, and decent incentives for call volume or hours worked... no minimum hours needed. Read More
April 11, 2021
Reviewed by: Outbound Sales Representative in Tampa, FL (Former Contractor)
June 6, 2023
Pros
No set schedule Hourly pay bonuses Support team Amazing Manager
Cons
No tax deductions No benefits
Advice to Management
Benefits such as 401k would be amazing
No set schedule Hourly pay bonuses Support team Amazing Manager Read More
June 6, 2023
Reviewed by: Ambassador in San Francisco, CA (Current Employee)
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