KEY NOT FOUND: coverImgAlt
Logo

Upwork

Engaged Employer

Upwork

Add a Review

Upwork FAQ

Have questions about working at Upwork? Read answers to frequently asked questions to help you make a choice before applying to a job or accepting a job offer.

Whether it's about compensation and benefits, culture and diversity, or you're curious to know more about the work environment, find out from employees what it's like to work at Upwork.

All answers shown come directly from Upwork Reviews and are not edited or altered.

42 English questions out of 42

September 24, 2022

What are perks and other benefits like at Upwork?

Pros

Great and inclusive culture, the benefits are phenomenal and you get to play an active role in a major shift that's happening around the world in talent strategy. Top tier training/onboarding experience and managers are very supportive. Hayden is all you could ask for in a CEO.

Cons

High-level strategies shift from year-to-year. Not a deal-breaker. It comes with the territory in carving out a new category.

Great and inclusive culture, the benefits are phenomenal and you get to play an active role in a major shift that's happening around the world in talent strategy.

September 24, 2022

See 21 more answers

June 2, 2022

What is health insurance like at Upwork?

Pros

I've only been at Upwork for a few months and I have really enjoyed it. I scrolled through some of the reviews and was shocked to see some of the reviews stating lack of transparency - perhaps its because I'm used to scrappy start ups, but I feel Upwork has been very transparent. We have weekly meetings with the leadership team where they very transparently share company goals, take our questions, etc. I've never seen a company be so transparent with earnings as well. I am on the Sales team so I guess it could be department specific, but as a member of sales I feel there is alot of transparency. I think salary is above market rate as well. These are the best benefits I've ever had (cheap health insurance with good coverage, 100% WFH with the option to work from the office whenever I want, free food in the office, home office stipend, monthly internet reimbursement, and very generous referral bonuses just to name a few).

Cons

I think the bonus is a little low, especially compared to other tech companies the size of Upwork, but my base salary is above market rate so I am happy with total comp. The company is still somewhat in start up mode (which I don't mind), but if you arent into a rapidly changing environment, this may not be the place for you.

These are the best benefits I've ever had (cheap health insurance with good coverage, 100% WFH with the option to work from the office whenever I want, free food in the office, home office stipend, monthly internet reimbursement, and very generous referral bonuses just to name a few).

June 2, 2022

See answer

May 17, 2022

Does Upwork offer an employee assistance or workplace counselling program?

Pros

Helping people improve economic circumstances. Good benefits and people.

Cons

Sales model is difficult. Not a lot of winning but things will hopefully change.

Advice to Management

Change is good but people have to feel prioritized too

Good benefits and people.

May 17, 2022

See answer

July 13, 2022

Does Upwork offer unlimited time off?

Pros

Fully remote, Flexible working schedule, good work life balance, paid time off and company chargeup days, diversity, leadership is thoughtful and ambitious

Cons

Too frequent of re-orgs and changes in the past few years

Fully remote, Flexible working schedule, good work life balance, paid time off and company chargeup days, diversity, leadership is thoughtful and ambitious

July 13, 2022

See 9 more answers

December 2, 2020

What is the retirement plan like at Upwork?

Pros

Good leadership and work environment, willing to help you get better.

Cons

Unsure about their future. I was one of the 60 employees they let go when they decided to eliminate the mid-market product offering. There are a lot of things they are still trying to figure out from organizational and sales process perspectives. Things might be different with their new sales structure, however I only knew of 1 AE that was on track to hit their yearly quota. Also, they did not put their (what I thought was agreed upon) contributions toward my 401k, since I wasn't there for a year, which I found insulting considering they fired me. That left a very bad taste in my mouth.

Advice to Management

Better alignment on sales process is needed

Also, they did not put their (what I thought was agreed upon) contributions toward my 401k, since I wasn't there for a year, which I found insulting considering they fired me.

December 2, 2020

See answer
  • 1
  • 2
  • 3
  • 4
  • 5

42 English questions out of 42

Popular Careers with Upwork Job Seekers

JobsSalariesInterviews