Utility Concierge FAQ

Have questions about working at Utility Concierge? Read answers to frequently asked questions to help you make a choice before applying to a job or accepting a job offer.

Whether it's about compensation and benefits, culture and diversity, or you're curious to know more about the work environment, find out from employees what it's like to work at Utility Concierge.

All answers shown come directly from Utility Concierge Reviews and are not edited or altered.

25 English questions out of 25

October 2, 2019

What are perks and other benefits like at Utility Concierge?

Pros

Good job to get your feet wet in sales

Cons

Benefits are mediocre for the employee but adding dependents is too expensive and not covered. Upper management seems very kind but there is a lot of favoritism in play, and if you don’t fall in line they find ethically questionable ways to shuffle you out the door quickly.

Advice to Management

Reduce the FaceTime of the CEO, who comes off as unprofessional when he is cracking down because of low numbers, and listen to independent thinking employees - not every idea has to be implemented or punished. People shouldn’t lose value just because they don’t share leadership’s exact beliefs. Nobody cares for obvious brown-nosers anyway, even if they act like they do at the meetings.

Benefits are mediocre for the employee but adding dependents is too expensive and not covered.

October 2, 2019

See 1 more answer

October 24, 2019

What is health insurance like at Utility Concierge?

Pros

- People are great everyone up there are very welcoming and fun to work with - They keep the sales atmosphere fun with contests, food etc - One of the better (if not the best) planned out companies I have work for. Excellent vision for company and management does well keeping everyone in the loop. Hope you guys keep climbing the ladder on fastest growing companies!

Cons

- Pay is horrible. I was told by 2 recruiters and 2 hiring managers what to expect on income if I met expectations for production - reality was after 8 months I earned 45% of what they told me. Had they been transparent about average income I would not have even shown up for the interview. - New hire turnover rate is a big red flag, of the 10 people I started with only 3 made it more than 6 months. This was a similar trend for every monthly class hired in behind me. A lot of this can be attributed to expectations vs reality on income IMO - Insurance is more of a penalty and you have to take it vs a benefit. I found my own private insurance for 50% of the cost of what I would have paid through company “benefit”

Advice to Management

To applicants- it’s a good entry level job if you need experience and the people truly are great to work with but be prepared to make about as much as working a local home improvement store sales job To management - Be honest about average income. Yes there are a couple people making good money but by no means is that what most are earning. Q3 2019 average order rev confirmed that most are making about half of what your top agents are making - THIS is the information you should use for proper expectation setting with new hires

Insurance is more of a penalty and you have to take it vs a benefit.

October 24, 2019

See answer

October 24, 2019

Does Utility Concierge offer malpractice insurance?

Pros

- People are great everyone up there are very welcoming and fun to work with - They keep the sales atmosphere fun with contests, food etc - One of the better (if not the best) planned out companies I have work for. Excellent vision for company and management does well keeping everyone in the loop. Hope you guys keep climbing the ladder on fastest growing companies!

Cons

- Pay is horrible. I was told by 2 recruiters and 2 hiring managers what to expect on income if I met expectations for production - reality was after 8 months I earned 45% of what they told me. Had they been transparent about average income I would not have even shown up for the interview. - New hire turnover rate is a big red flag, of the 10 people I started with only 3 made it more than 6 months. This was a similar trend for every monthly class hired in behind me. A lot of this can be attributed to expectations vs reality on income IMO - Insurance is more of a penalty and you have to take it vs a benefit. I found my own private insurance for 50% of the cost of what I would have paid through company “benefit”

Advice to Management

To applicants- it’s a good entry level job if you need experience and the people truly are great to work with but be prepared to make about as much as working a local home improvement store sales job To management - Be honest about average income. Yes there are a couple people making good money but by no means is that what most are earning. Q3 2019 average order rev confirmed that most are making about half of what your top agents are making - THIS is the information you should use for proper expectation setting with new hires

I found my own private insurance for 50% of the cost of what I would have paid through company “benefit”

October 24, 2019

See answer

January 14, 2021

How are career development opportunities at Utility Concierge?

Pros

Great training program to help new people learn and develop the skills and habits to succeed, positive culture with rewards and recognition, consistent growth and a good outlook, future leadership opportunities as they expand the concierge team, supportive of work from home, a good service to clients that makes the moving process easier.

Cons

Occasional lead shortages, especially in less busy real estate months. Management assigns more leads and better leads to top performers, which is good as a meritocracy, but that can affect your lead quality if you have a slower month.

Advice to Management

Balance the volume of new hires with the volume of new lead sources through business development. This may reduce the frequency of lead shortages.

Great training program to help new people learn and develop the skills and habits to succeed, positive culture with rewards and recognition, consistent growth and a good outlook, future leadership opportunities as they expand the concierge team, supportive of work from home, a good service to clients that makes the moving process easier.

January 14, 2021

See 1 more answer

January 14, 2021

What kind of career opportunities exist at Utility Concierge?

Pros

Great training program to help new people learn and develop the skills and habits to succeed, positive culture with rewards and recognition, consistent growth and a good outlook, future leadership opportunities as they expand the concierge team, supportive of work from home, a good service to clients that makes the moving process easier.

Cons

Occasional lead shortages, especially in less busy real estate months. Management assigns more leads and better leads to top performers, which is good as a meritocracy, but that can affect your lead quality if you have a slower month.

Advice to Management

Balance the volume of new hires with the volume of new lead sources through business development. This may reduce the frequency of lead shortages.

Great training program to help new people learn and develop the skills and habits to succeed, positive culture with rewards and recognition, consistent growth and a good outlook, future leadership opportunities as they expand the concierge team, supportive of work from home, a good service to clients that makes the moving process easier.

January 14, 2021

See 2 more answers
  • 1
  • 2
  • 3
  • 4
  • 5

25 English questions out of 25

Popular Careers with Utility Concierge Job Seekers

JobsSalariesInterviews