Westlake Services FAQ

Pros

The benefits were ok, the pay was ok and paid leave were ok.

Cons

Long hours, trying to take a day off was a challenge.

Pros

- Great access to senior management. This is essential when starting a career as management serves as a good model to grow your career. - Operations focused. Westlake is all about lowering costs and maximizing efficiency. If you're entrepreneurial, it provides an amazing platform on how to run a profitable business. - Open environment. Everyone sit's in cubicles besides the Chairman. The C- Suite, Sales Reps, Finance, VPs are all close to each other. - Good opportunity to grow skills in SQL, Excel and get a good understanding in the lending business.

Cons

- Work-life harmony is tough. The hours are harsh and the employees barely accrue any Paid-Time off. Expect to work through many Public Holiday's and through the Holiday season of Thanksgiving and Christmas. - Pay is very low. If you've got 3+ years of experience, or have graduated from a Top 10 with a respected degree, you will be paid on the lower half bell curve. Insurance plan's are pretty expensive, which hurt your compensation even more.

Advice to Management

I fully understand the nature of your business and the success behind your company. Management see employees as a cost rather than an asset and tend to squeeze them for work hours. I've over heard executives talk about how paid holiday's are a cost that generate no output. My advice, focus on the employee. "People" is one your core values and you should look to treat them as humans. You've got a great management team that constantly strive for greatness. It won't damage your ESOP if you offer an extra two paid holiday's or include events like "Casual Friday's".

Pros

Good place to learn the business. Good 401k Match and ESOP. Hustle and move up. Top management does well.

Cons

Need to be aggressive and energetic to move up.

Pros

Best reasons to work at Westlake is if your a B2B Hunter with exceptional Sales Skills to earn High Uncapped Commissions plus Base and Bonus each month. You need to communicate extremely well and now Sales in the Car Business to actually succeed but it takes time. Full Benefits, PTO, Sick with Weekends and Holidays off. You have to be a go getter to keep your job.

Cons

Very much Favoritism and who you get to know from day one, you start from nothing leads are cold and no help from Management when you start. They hire good looking females and the Good Ole Boy System from the top down to ground level and the Regionals Control everything. You will starve if your not in the Cool Club or with the longetimers in prefer to keep your job you have to be ruthless in the Dark Dealers meantime Westlake allows you to skate other Reps to build your base and if you don’t you’ll get written up and then fired if your quota is off by a few and you have to suck up to your Regional to make it or your cast out with no help.

Advice to Management

Stop the Dark Dealer process hire real managers that know the car business and especially let your Reps stay and keep their jobs if quota isn’t met as opposed to forcing them out to be fired. Lower the Bank Fees and Rates to keep Dealers from not wanting to send business to Westlake. Stop the Favoritism!!

Pros

The benefits were ok, the pay was ok and paid leave were ok.

Cons

Long hours, trying to take a day off was a challenge.