Williams-Sonoma FAQ

Have questions about working at Williams-Sonoma? Read answers to frequently asked questions to help you make a choice before applying to a job or accepting a job offer.

Whether it's about compensation and benefits, culture and diversity, or you're curious to know more about the work environment, find out from employees what it's like to work at Williams-Sonoma.

All answers shown come directly from Williams-Sonoma Reviews and are not edited or altered.

60 English questions out of 60

June 5, 2020

What is paid time off like at Williams-Sonoma?

Pros

Good Coworkers at same level

Cons

Only 2 weeks PTO, no holiday time off except for day of, very low pay, very small bonus eligibility, bad bosses in place that HR does nothing to fix even though they should be fired for repeated HR complaints, higher turnover than anything I have seen as people come in & realize they need to leave, constantly being moved departments when you have no say in the matter, no flexibility in working from home, when someone leaves they just re-allocate that persons responsibilities to the plates of other already stressed out people, culture is unsupportive from management/president with no change insight. Company shut down was planned for week of 4th of July was canceled yet no additional PTO was given to cover for this change.

Advice to Management

Get with the times, companies are investing more into their people than ever & the new workforce (milenials & younger) will accept nothing less. People deserve better than this, especially in the SF bay area. Make your employees feel like their time there is worth something other than "helping out" while barely being compensated or taken care of. More perks, don't take away PTO while barely paying your best employees way less than their job title. People deserve raises when they take on more responsibility or bigger departments. Remove people who are bad managers, this will help immensely to change the culture as their outlook is "this is just how it is"

Only 2 weeks PTO, no holiday time off except for day of, very low pay, very small bonus eligibility, bad bosses in place that HR does nothing to fix even though they should be fired for repeated HR complaints, higher turnover than anything I have seen as people come in & realize they need to leave, constantly being moved departments when you have no say in the matter, no flexibility in working from home, when someone leaves they just re

June 5, 2020

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August 20, 2020

Does Williams-Sonoma offer massages?

Pros

The coffee and sparkling water machines.

Cons

Everyone wants to be the boss, they’re disrespectful to staff inconsistent hours-One week, we had no work, the next 8 hours and the pay is the ultimate joke and slap in your face. Permanent employees look miserable. Its a total mess!

Advice to Management

Get with the times..Your systems are outdated and useless.

The coffee and sparkling water machines.

August 20, 2020

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January 18, 2021

Does Williams-Sonoma offer relocation assistance?

Pros

Great benefits package and holidays

Cons

Too much politics I. The corporate offices

Great benefits package and holidays

January 18, 2021

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August 15, 2021

Does Williams-Sonoma offer dental insurance?

Pros

Lots of PTO, VTO and flex schedules. Medical coverage immediately. Great employee discount. Have power to give discounts and resolve issues with management support.

Cons

Constantly being monitored, only scheduled breaks, calls are back to back with about 5 seconds between. Long 10 hour days with constant calls. Calls are almost all the same. Very repetitive and internet issues are your fault and you will be penalized for them. No direct contact with vendors means a lot of dead ends on calls and relying on an email or alert to process without resolution.

Advice to Management

Allow for space between calls without getting penalized. Sign-on percentage is very high and you can’t even find time to check emails or Teams within a shift. Also, vendor contact would be helpful.

Medical coverage immediately.

August 15, 2021

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October 8, 2020

Does Williams-Sonoma offer family leave?

Pros

Mentoring cross brand, benefits (medical, bonus, stock opportunity and maternity specifically), leadership, great cross functional partners, kind culture and entrepreneurial opportunities. Great ideas and growth mentality are encouraged.

Cons

Retail environment, not specific to WSI. You either love it or hate it and many of us are still around because we love running this type of business. Honestly though, not strong cons for this company.

Advice to Management

Proud to work for a company that has gone the distance on improving company culture, values and benefits in addition to running a business. Recently, WSI increased their maternity benefits, and as a mom of 2 I was lucky enough to benefit from this new initiative.

Mentoring cross brand, benefits (medical, bonus, stock opportunity and maternity specifically), leadership, great cross functional partners, kind culture and entrepreneurial opportunities.

October 8, 2020

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60 English questions out of 60

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