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Zocdoc FAQ

Have questions about working at Zocdoc? Read answers to frequently asked questions to help you make a choice before applying to a job or accepting a job offer.

Whether it's about compensation and benefits, culture and diversity, or you're curious to know more about the work environment, find out from employees what it's like to work at Zocdoc.

All answers shown come directly from Zocdoc Reviews and are not edited or altered.

48 English questions out of 48

March 16, 2021

What is paid time off like at Zocdoc?

Pros

Great PTO, great health insurance, decent pay, they tried to keep employee morale up by having short breaks and discussing job related issues.

Cons

cliquey environment, fast paced with little recourse for issues.

Great PTO, great health insurance, decent pay, they tried to keep employee morale up by having short breaks and discussing job related issues.

March 16, 2021

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September 26, 2022

Does Zocdoc offer massages?

Pros

Employees who are very passionate about healthcare and making a difference. Incredibly smart employee base. Nice office perks like free food, cell phone stipend, and office happy hour. Nice flexibility. Certain departments have good career pathing.

Cons

Office Politics rule the Org Inexperienced Managers/leaders/lot of Egos 15 years and still no IPO Everyone out for themselves mentality. Promotions based on favoritism. Commission structure is a mess, no incentive to be a great seller.

Advice to Management

A lot of leaders and business units need an overhaul. Stop being afraid of your own people.

Nice office perks like free food, cell phone stipend, and office happy hour.

September 26, 2022

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October 2, 2020

Does Zocdoc offer dental insurance?

Pros

Good salary compensation Medical coverage

Cons

- heavy work flow - expect a single employee to work on every particular thing - very little communication with management

Advice to Management

Try to be more communicative with employees

Medical coverage

October 2, 2020

See answer

June 4, 2022

Does Zocdoc offer a wellness program?

Pros

Great place to start off your career. Nice benefits and coworkers. Good work life balance.

Cons

None that I can think of as of now.

Nice benefits and coworkers.

June 4, 2022

See answer

May 23, 2021

Does Zocdoc offer malpractice insurance?

Pros

Zocdoc hires amazing people. Your coworkers will be smart, funny, and generous. Free lunch and 100% paid insurance premiums for individuals. Awesome place to cut your teeth in health tech. Zocdoc looks great on your resume if you are looking to stay in NYC health tech. When I was there I regularly had recruiters approach me because of this.

Cons

When working at any tech company, you need to have something that keeps you going every day. Building a successful company is hard, thankless work. Unless you were at Zocdoc very early on, the incentives to give it your all and help build the company aren’t there: - Pay is below market for most roles (shoutout to all of the recruiters I mentioned earlier in my review for shedding light on this) - No equity for new employees, so you have no skin in the game - Maybe you’re not financially motivated and just love the mission. Zocdoc’s business model contradicts its stated mission. It incentivizes bad behavior and paying more money to be exposed to more patients. If it says anything, as a former employee I would not use Zocdoc to find a provider. Most senior leaders have been at Zocdoc forever and seem to be compensated way better than everyone else (there were just... clear material indications). It definitely created a divide between them and newer, more junior members of the team. Some leaders seem pretty out of touch and rarely seen. I would say as far as startups go there is very little room for growth at this point. The possibility of starting in CS (or wherever) and making a lateral move to another team is rare. I remember being surprised by this because some of the leaders who have been with the company for years started in junior positions. That ladder was kicked down years ago. If you got in early then that’s great and I hope you enjoy. If you’re just joining now, that’s fine too, but why? What is driving you? You aren’t helping patients or providers. You won’t get a big payout when Zocdoc is sold or goes public. You might get career opportunities sooner than others if you’re really special but otherwise it’ll probably take years. As an individual contributor at Zocdoc you are simply paving the way for senior leadership’s exit plan at the end of the day.

Advice to Management

You never listened then, so...

Free lunch and 100% paid insurance premiums for individuals.

May 23, 2021

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48 English questions out of 48

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