Live Nation Entertainment Interview Question: "Customers basically hate us ... | Glassdoor

Interview Question

QA Manager Interview Hollywood, CA

"Customers basically hate us because we charge service fees

  and, in their opinion, see us as an unnecessary evil. What do you think of that?"
Tags:
behavioral, analytical, management, problem scenarios
Answer

Interview Answer

1 Answer

6

Perception can be difficult to change or overcome but it's only a hindrance to my job if I let it be one. As long as the company recognizes and acknowledges that perception and sets a goal to address and overcome it, that's what important to me

Interview Candidate on Dec 30, 2012

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