TeacherActive Interview Question: - I was asked, in any of my p... | Glassdoor

Interview Question

Recruitment Consultant Interview Chelmsford, England (UK)

- I was asked, in any of my previous roles, if i had made

  any large errors or faced adversity. If so... how did i deal with that crisis?
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Interview Answer

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- I answered that this was commonplace in my previous industry of hospitality and that there were multiple occasions.
The incident i chose was an instance where i applied a functionality change to the master in the till branch system which resulted in a system crash at a peak trading time. I was inadvertantly responsible for a cash loss for that trading session and a very unhappy owner.
- I rectified this by personally incentivising my team to drive sales that evening, circulating the venue, accepting responsibility and minimizing customer dissatisfaction.

Interview Candidate on Oct 12, 2016

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