Fossil Interview Question: "We get a lot of tourists in ... | Glassdoor

Interview Question

Sales Associate Interview Las Vegas, NV

"We get a lot of tourists in our store. How would you go

  about dealing with a customer who didn't know ANY English?"

Interview Answer

1 Answer


There are many different ways to sell a product. The best thing you can do with a customer who doesn't speak English is SHOW them things. Use body language to your advantage: smile, use words like "beautiful" or "good quality". If price comes into the question, write it down! Pay attention to how they react to the product. Sometimes the customer has a really good poker face, but get used to understanding what they might want.

Interview Candidate on Nov 12, 2012

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