1-800 CONTACTS Customer Service Agent Interview Questions | Glassdoor

1-800 CONTACTS Customer Service Agent Interview Questions

Interviews at 1-800 CONTACTS

1 Interview Review

Experience

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Getting an Interview

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Customer Service Agent Interview

Anonymous Interview Candidate in Salt Lake City, UT
No Offer
Negative Experience
Average Interview

Application

I applied online. The process took 5 days. I interviewed at 1-800 CONTACTS (Salt Lake City, UT) in April 2016.

Interview

After submitting an application I was scheduled for a phone interview. The phone interview took about 20 minutes, then I was invited for an in-person interview and typing test. They didn't tell me I would be taking a computer test too, which I failed because I don't use shortcuts. I was told they really liked me but couldn't accept me because I failed their computer test (but passed typing). Ridiculous, I could have learned shortcuts in minutes!

Interview Questions

  • They want specific examples of everything they ask. Describe a situation in which you did this, or that, and what was the result? How did you handle such and such situation? Really detailed questions and answers for a low-paying call center job.   Answer Question
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