1-800-Flowers.com Home Agent Interview Questions | Glassdoor

1-800-Flowers.com Home Agent Interview Questions

4 Interview Reviews

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Home Agent Interview

Anonymous Employee
Accepted Offer
Positive Experience
Easy Interview

Application

I applied online. The process took 2 days. I interviewed at 1-800-Flowers.com.

Interview

Interviews done over the phone.

Interview Questions

Negotiation

no negotiation

Other Interview Reviews for 1-800-Flowers.com

  1.  

    Home Agent Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took a week. I interviewed at 1-800-Flowers.com in April 2013.

    Interview

    The hiring and interview process was very easy and quick. I was asked a few questions and then sent email confirmations almost immediately. I then downloaded what needed to be downloaded and printed out what needed to be printed out and filled out then notarized and sent back to corporate headquarters via certified mail in time to start my training classes.

    Interview Questions

    • My Interviewer had a hard time locating my paperwork from home office but when I gave her the information from my certified mail tracking information on who accepted the package, it didn't take long to locate and clear up the missing documents.   Answer Question

    Negotiation

    I was able to choose and get the work shift I wanted first which was great. Though, I was available anytime, it was nice to be able to get my first choice for a change.


  2.  

    Home Agent Interview

    Anonymous Employee in New York, NY
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took a week. I interviewed at 1-800-Flowers.com (New York, NY) in March 2012.

    Interview

    Very easy, nice people and great work environment

    Negotiation

    Very easy


  3.  

    Home Agent Interview

    Anonymous Interview Candidate
    Declined Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 5 days. I interviewed at 1-800-Flowers.com in February 2012.

    Interview

    Interview was a phone interview. The interviewer sounded very scripted and unsure of herself. I got the impression she was being monitored and might have been in fear for her own job. The interview questions were the situational type, i.e. "tell me about a time you handled a difficult customer". No trick questions. The whole call lasted about 20 minutes, and I received a call back with an offer within 3 days.

    Interview Questions

    • Have you ever ordered flowers from 1-800-Flowers?   1 Answer

    Reasons for Declining

    Upon being given the offer, I was informed that my shift would be 11 1/2 hours per day, six days straight, with no breaks and a 1/2 hour lunch, and possible mandatory overtime. There were no employee perks (that I was informed of, anyway) to help keep up morale. Call center work can be very stressful, so there darn better be something in it for me other than the pay (which is very, very low). My impression of this company is that they do not care much about their employees, so I would not want to work for them. Offer declined.


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