HSBC Holdings Interview Question: 5. Personal Bankers are requi... | Glassdoor

Interview Question

Personal Banker Interview San Francisco, CA

5. Personal Bankers are required to be a team player within

  the branch and contact center agents. Tell me about a time when you were a team player to ensure the customer had the best possible experience. Example probes: What was the situation? What was the outcome? What steps did you take to get to the end result? Have you ever asked for feedback from your peers on your delivery pertaining to client resolution?
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