7-Eleven Customer Service Associate Interview Questions
Updated May 14, 2019
Job Function
- Administrative
- Arts & Design
- Business
- Consulting
- Customer Services & Support
- Education
- Engineering
- Finance & Accounting
- Healthcare
- Human Resources
- Information Technology
- Legal
- Marketing
- Media & Communications
- Military & Protective Services
- Operations
- Other
- Product & Project Management
- Research & Science
- Retail & Food Services
- Sales
- Skilled Labor & Manufacturing
- Transportation
Location
- Worldwide
- United States - All Cities
- - Texas
- - Dallas-Fort Worth, TX Area
- - Abilene, TX Area
- - Alice, TX Area
- - Austin, TX Area
- - Big Spring, TX Area
- - Brenham, TX Area
- - College Station, TX Area
- - Corpus Christi, TX Area
- - Eagle Pass, TX Area
- - El Paso, TX Area
- - Houston, TX Area
- - Killeen, TX Area
- - Lubbock, TX Area
- - McAllen, TX Area
- - Midland, TX Area
- - Odessa, TX Area
- - San Antonio, TX Area
- - Tyler, TX Area
- - Victoria, TX Area
- - Waco, TX Area
- - Wichita Falls, TX Area
- - Hillsboro, TX
- - Leakey, TX
- - Alabama
- - Birmingham, AL Area
- - Tuscaloosa, AL Area
- - Arizona
- - Phoenix, AZ Area
- - California
- - Bakersfield, CA Area
- - Chico, CA Area
- - Fresno, CA Area
- - Los Angeles, CA Area
- - Napa, CA Area
- - Riverside, CA Area
- - Sacramento, CA Area
- - Salinas, CA Area
- - San Diego, CA Area
- - San Francisco, CA Area
- - San Jose, CA Area
- - Santa Barbara, CA Area
- - Santa Cruz, CA Area
- - Visalia, CA Area
- - Colorado
- - Colorado Springs, CO Area
- - Denver, CO Area
- - Fort Collins, CO Area
- - Greeley, CO Area
- - Sterling, CO Area
- - Tall Timber, CO
- - Connecticut
- - Hartford, CT Area
- - New Haven, CT Area
- - Delaware
- - Dover, DE Area
- - Philadelphia, PA Area
- - Seaford, DE Area
- - District of Columbia
- - Washington, DC Area
- - Florida
- - Cape Coral, FL Area
- - Daytona Beach, FL Area
- - Jacksonville, FL Area
- - Lakeland, FL Area
- - Miami-Fort Lauderdale, FL Area
- - Naples, FL Area
- - Orlando, FL Area
- - Port St. Lucie, FL Area
- - Punta Gorda, FL Area
- - Sarasota, FL Area
- - Sebastian, FL Area
- - Tampa, FL Area
- - Cocoa, FL
- - Ind Harbor Bch, FL
- - Melbourne, FL
- - Merritt Island, FL
- - Palm Bay, FL
- - Rockledge, FL
- - Titusville, FL
- - Georgia
- - Atlanta, GA Area
- - Hawaii
- - Hawaiian Islands Area
- - Waikïkï, HI
- - Illinois
- - Chicago, IL Area
- - Davenport, IA Area
- - Indiana
- - Elkhart, IN Area
- - Indianapolis, IN Area
- - Stroh, IN
- - Iowa
- - Des Moines, IA Area
- - Kansas
- - Garden City, KS Area
- - Kansas City, MO Area
- - Louisiana
- - Houma, LA Area
- - Lafayette, LA Area
- - Lake Charles, LA Area
- - Maine
- - Portland, ME Area
- - Maryland
- - Baltimore, MD Area
- - Hagerstown, MD Area
- - Salisbury, MD Area
- - Narnia, MD
- - Massachusetts
- - Barnstable Town, MA Area
- - Boston, MA Area
- - Providence, RI Area
- - Springfield, MA Area
- - Worcester, MA Area
- - Michigan
- - Ann Arbor, MI Area
- - Bay City, MI Area
- - Detroit, MI Area
- - Monroe, MI Area
- - Saginaw, MI Area
- - Missouri
- - Farmington, MO Area
- - St. Louis, MO Area
- - Nebraska
- - Omaha, NE Area
- - Nevada
- - Carson City, NV Area
- - Las Vegas, NV Area
- - Reno, NV Area
- - New Hampshire
- - Keene, NH Area
- - Manchester, NH Area
- - New Jersey
- - New York City, NY Area
- - Trenton, NJ Area
- - New Mexico
- - Albuquerque, NM Area
- - New York State
- - Albany, NY Area
- - Batavia, NY Area
- - Binghamton, NY Area
- - Buffalo, NY Area
- - Ogdensburg, NY Area
- - Rochester, NY Area
- - Syracuse, NY Area
- - Attica, NY
- - North Carolina
- - Charlotte, NC Area
- - Greensboro, NC Area
- - Kill Devil Hills, NC Area
- - Raleigh-Durham, NC Area
- - Statesville, NC Area
- - Winston-Salem, NC Area
- - Ohio
- - Akron, OH Area
- - Cleveland, OH Area
- - Columbus, OH Area
- - Springfield, OH Area
- - Oklahoma
- - Oklahoma City, OK Area
- - Oregon
- - Albany, OR Area
- - Coos Bay, OR Area
- - Eugene, OR Area
- - Medford, OR Area
- - Portland, OR Area
- - Garden Home, OR
- - Pennsylvania
- - Allentown, PA Area
- - Harrisburg, PA Area
- - Pittsburgh, PA Area
- - Reading, PA Area
- - Scranton, PA Area
- - Rhode Island
- - South Carolina
- - Anderson, SC Area
- - Charleston, SC Area
- - Greenville, SC Area
- - Greenwood, SC Area
- - Seneca, SC Area
- - Tennessee
- - Nashville, TN Area
- - Utah
- - Brigham City, UT Area
- - Ogden, UT Area
- - Salt Lake City, UT Area
- - Vernal, UT Area
- - Virginia
- - Blacksburg, VA Area
- - Harrisonburg, VA Area
- - Norfolk, VA Area
- - Richmond, VA Area
- - Roanoke, VA Area
- - Enon, Chesterfield, VA
- - King George, VA
- - Washington State
- - Aberdeen, WA Area
- - Olympia, WA Area
- - Seattle, WA Area
- - Spokane, WA Area
- - West Virginia
- - Bluefield, WV Area
- - Charleston, WV Area
- - Clarksburg, WV Area
- - Fairmont, WV Area
- - Huntington, WV Area
- - Winchester, VA Area
- - Weston, WV
- - Williamson, WV
- - Wisconsin
- - Madison, WI Area
- - Milwaukee, WI Area
- - Wyoming
- - Evanston, WY Area
- Australia - All Cities
- - Australian Capital Territory
- - Canberra, Australia Area
- - New South Wales
- - Newcastle, Australia Area
- - Sydney, Australia Area
- - Queensland
- - Brisbane, Australia Area
- - Southport, Australia Area
- - Victoria
- - Melbourne, Australia Area
- - Western Australia
- - Perth, Australia Area
- Canada - All Cities
- - Alberta
- - Calgary, AB, Canada Area
- - Edmonton, AB, Canada Area
- - Banff, AB
- - Boyle, AB
- - Drayton Valley, AB
- - Medicine Hat, AB
- - Red Deer, AB
- - Rocky Mountain House, AB
- - Slave Lake, AB
- - British Columbia
- - Kamloops, BC, Canada Area
- - Vancouver, BC, Canada Area
- - Victoria, BC, Canada Area
- - Anyox, BC
- - Campbell River, BC
- - Courtenay, BC
- - Cranbrook, BC
- - Port Alberni, BC
- - Prince George, BC
- - Prince Rupert, BC
- - Quesnel, BC
- - Smithers, BC
- - Manitoba
- - Winnipeg, MB, Canada Area
- - Ontario
- - Kitchener, ON, Canada Area
- - London, ON, Canada Area
- - Ottawa, ON, Canada Area
- - Toronto, ON, Canada Area
- - Windsor, ON, Canada Area
- - Prince Edward Island
- - Portage, PE
- - Toronto, PE
- - Saskatchewan
- - Regina, SK, Canada Area
- - Saskatoon, SK, Canada Area
- - Lloydminster, SK
- Denmark - All Cities
- - Capital Region
- - Copenhagen, Denmark Area
- - Central Jutland
- - Randers, Denmark Area
- Hong Kong - All Cities
- - Kowloon City
- - Yung Shue Wan, Hong Kong Area
- - Tsuen Wan, Hong Kong Area
- India - All Cities
- - Chandigarh
- - Chandigarh
- - Karnataka
- - Bangalore, India Area
- - Maharashtra
- - Mumbai, India Area
- Japan - All Cities
- - Osaka
- - Ōsaka, Osaka
- - Tokyo
- - Tokyo, Japan Area
- Malaysia - All Cities
- - Johor
- - Johor Bahru, Malaysia Area
- - Kuala Lumpur
- - Kuala Lumpur, Malaysia Area
- - Negeri Sembilan Darul Khusus
- - Pahang Darul Makmur
- - Kuantan, Malaysia Area
- - Perak Darul Ridzuan
- - Ipoh, Malaysia Area
- - Perlis Indera Kayangan
- - Kangar
- - Pulau Pinang
- - Tanjung Bungah
- - Sabah
- - Kota Kinabalu
- - Sarawak
- - Kuching, Sarawak
- - Selangor Darul Ehsan
- - Subang Jaya, Selangor Darul Ehsan
- - Terengganu Darul Iman
- Mexico - All Cities
- - Baja California
- - Tijuana, Mexico Area
- - Mexicali
- - Coahuila
- - Monterrey, Mexico Area
- - Durango
- - Gómez Palacio, Durango
- - Jalisco
- - Guadalajara, Mexico Area
- - Morelos
- - Mexico City, Mexico Area
- - México
- - Ecatepec de Morelos
- - Nuevo León
- - Guadalupe, Nuevo León
- - Oaxaca
- - Oaxaca
- - Puebla
- - Puebla
- - Quintana Roo
- - Solidaridad
- - Tamaulipas
- - Matamoros, Tamaulipas
- - Reynosa, Tamaulipas
- Nigeria - All Cities
- - Benue
- - Jer
- Philippines - All Cities
- - Benguet
- - Philippine
- - Bulacan
- - Manila, Philippines Area
- - Lucena
- - Manila
- - Province of Cavite
- Singapore - All Cities
- - East
- - Singapore, Singapore Area
- - North
- - West
- South Africa - All Cities
- - Free State
- - Virginia
- South Korea - All Cities
- - Soul
- - Seoul, South Korea Area
- Taiwan - All Cities
- - T'ai-pei
- - Tainan, Taiwan Area
- - T'ai-wan
- Thailand - All Cities
- - Chiang Mai
- - Chiang Mai
- United Arab Emirates - All Cities
- - Dubai
- - Dubai, United Arab Emirates Area
- United Kingdom - All Cities
- - England
- - London, UK Area
- - Stoke-on-Trent, UK Area
Offer Received?
- All Candidates
- Received Offer Only
Interviews at 7-Eleven
Experience
Positive40%
Negative40%
Neutral20%
Getting an Interview
In Person40%
Other20%
Employee Referral20%
Difficulty
1.6
AverageHardAverageEasy
Interviews for Top Jobs at 7-Eleven
- Sales Associate (67)
- Cashier (45)
- Field Consultant (40)
- Sales Associate/Cashier (35)
- Store Manager (30)
- Manager (10)
- Store Clerk (9)
- Clerk (9)
- District Manager (6)
- Assistant Manager (6)
- Store Associate (5)
- Customer Service Associate (5)
- Assistant Store Manager (5)
- Customer Service Representative (4)
- Team Member (4)
- Night Clerk (4)
- Clerk/Cashier (4)
- Sales (3)
- Console Operator (3)
- Retail Sales Associate (3)
- Store Manager (Corporate) (3)
- Customer Service (3)
- Business Analyst (2)
- Sales Representative (2)
- IT Project Manager (2)
- Field Training Specialist (2)
- Market Manager (2)
- Certified Sales Associate (2)
- 7-11 Store Manager (2)
- Fuel Pricing Analyst (2)
Found 5 candidate interviews
Popular
- Popular
- Most Recent
- Oldest First
- Easiest
- Most Difficult

Anonymous Employee in United States
Accepted Offer
Neutral Experience
Easy Interview
Application
InterviewI applied through an employee referral I interviewed at 7-Eleven (United States)
Very informal, received a call from the manager and scheduled the interview for the next day; walked in, completed about a 10 minute interview with basic questions, and was offered the position
Interview Questions
- Do you feel comfortable working alone? (third-shift position)

Anonymous Employee in Medicine Hat, AB
Accepted Offer
Negative Experience
Easy Interview
Application
InterviewI applied in-person. The process took 1+ week. I interviewed at 7-Eleven (Medicine Hat, AB) in Feb 2018
I showed up to apply, got offered the job, but for nights, and took it. The process was hastened by the apparent need for a night sales clerk. (A desperate need I discovered because they had recently fired the last one.)
Interview Questions
- Are you comfortable working alone?
Join the 7-Eleven team

Anonymous Employee in Miami, FL
Accepted Offer
Positive Experience
Easy Interview
Application
InterviewI applied in-person. The process took 1 week. I interviewed at 7-Eleven (Miami, FL) in Feb 2016
The interview was worth being placed through. Allowing me to reach different base margins. Retail stores and the other hand on your own project management system is supported by the way you can get the other hand on your own company
Interview Questions
- Am I a responsible individual

Anonymous Employee in Dallas, TX
Accepted Offer
Positive Experience
Easy Interview
Application
InterviewI applied online. I interviewed at 7-Eleven (Dallas, TX) in Mar 2012
group interview, took two hours. pretty friendly, talk about myself and what I did at my last job. they called me over the phone for phone interview, then face to face with about two people. the manager and supervisor.
Interview Questions
- experience, how much production and the guidelines. why I am leaving previous job. I came out of the interview with this is a great place to work.

Anonymous Employee in Daytona Beach, FL
Accepted Offer
Negative Experience
Easy Interview
Application
InterviewI applied through other source. The process took 3 days. I interviewed at 7-Eleven (Daytona Beach, FL) in Sep 2011
Applied online through a partnered third-party website and was schedule for an interview 3 days later. Came in & the store manager was not aware. Regardless, was interviewed and hired on a PT basis a few days later. After 2 days, was offered FT.
Interview Questions
- Not many questions, but a terrible, lengthy computer orientation.