7-Eleven Store Manager Interview Questions | Glassdoor

7-Eleven Store Manager Interview Questions

Updated Jan 23, 2017
21 Interview Reviews

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Store Manager Interview

Anonymous Employee in Rochester, NY
Accepted Offer
Positive Experience
Difficult Interview

Application

I applied through a recruiter. The process took 2 weeks. I interviewed at 7-Eleven (Rochester, NY) in June 2015.

Interview

I was approached by a recruiter after putting my resume online. I was given a phone interview with the recruiter that involved discussing the job requirements and what kind of experience they were looking for. I was then asked a series of questions about how I'd handled different situations at my current job and what set 7-Eleven apart from other retailers. After answering the questions in a satisfactory manner I had to take a behavioral analysis and math test and fill out an application. I then had a face to face interview with a field consultant and was immediately contacted afterward by the recruiter to express their interest in me. I was told they were willing to hold the position for me while a bought a car and they did hold it for over a month until I bought my car.

Interview Questions

  • How would you work outside the box to increase sales on the featured food items?   Answer Question
  • Tell me about a difficult situation you've had with an employee and how you handled it?   Answer Question

Negotiation

First offer was acceptable.

Other Interview Reviews for 7-Eleven

  1.  

    Store Manager Interview

    Anonymous Employee in Austin, TX
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through a recruiter. The process took 6+ weeks. I interviewed at 7-Eleven (Austin, TX) in June 2015.

    Interview

    Interview process at first was fairly decent The process took about a little over a month. I was contacted from Headquarters' HR department, I was given a phone interview which lasted about 35-45 minutes. I was recommended for next steps and that step was to complete an online assessment. After completing the assessment I was offered an interview with a field consultant from the 1603/Austin market. After I was hired, the company performed a background check that took an enormous amount of time. After this background check was complete I was sent on-boarding information via email. It contained several items needed in an orientation process. I felt some better questions could have been asked in the field interview, they seemed to be elementary, not to mention we were interrupted twice during that interview.

    Interview Questions

  2.  

    Store Manager Interview

    Anonymous Employee in Nassau, NY
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied through an employee referral. The process took a week. I interviewed at 7-Eleven (Nassau, NY) in December 2014.

    Interview

    Brief, they just needed fresh meat for the grinder. They have you meet in the back office of a designated store. They offer you a coffee and proceed by asking you questions about running a store.

    Interview Questions

  3.  

    Store Manager Interview

    Anonymous Employee
    Accepted Offer

    Interview

    Testing for business acumen, personality test, and two interviews with the same person. The interview was lengthy but it really just seemed like a nice conversation. The interviewer did talk on her phone the entire time I was taking the math portion of the business test which made it difficult to answer.

    Interview Questions

    • None seemed difficult, just questions like 'have you ever been in a position of choosing between right and wrong and what did you do?'   Answer Question

    Negotiation

    Stressful and rushed.

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  5.  

    Store Manager Interview

    Anonymous Employee in Columbia, MD
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied through a recruiter. The process took 2+ weeks. I interviewed at 7-Eleven (Columbia, MD) in June 2014.

    Interview

    I was contacted by a recruiter. Phone interview in person interview then another interview with a different recruiter. It in all took 2 1/2 weeks to officially get hired with an offer. They sent me my offer letter 48hrs later.

    Interview Questions

    Negotiation

    They offered me an assistant manager position first. Paying me $14. I stated that's not what I interviewed for. I have a degree and I make more at my current job. They called back the next day and gave me the store manager position.

  6. Helpful (1)  

    Store Manager Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through other source. The process took 6 days. I interviewed at 7-Eleven in May 2014.

    Interview

    I visited a 7-Eleven booth at a virtual job fair through the Lee Hecht Harrison career service. I didn't actually apply - I just perused the information at their booth. About a week later, I received a phone call from a recruiter asking if I'd be interested in applying. Having nothing to lose, I agreed and we set up a time for a phone interview.

    The phone interview was definitely just a screening. He asked a lot of questions about my background. He was interested in the volume of revenue I had been responsible for as well as the number of direct reports I was used to having. He asked a few situational questions, most of which would be pretty simple for someone with leadership experience. After the phone interview, he told me immediately that he was going to set me up for a final interview with a Market Manager. He didn't give me vague answers or tell me that I could hear from them in 2-4 weeks. He then sent me an email with an actual application and an aptitude test.

    The aptitude test was pretty standard. The typical agree/disagree choices, some simple math and problem solving. It took around 45 minutes to complete and was not timed. I took it the same day as my phone interview.

    2 days later, which was yesterday, I had my interview with the Market Manager. It was one of the best interviews I've been a part of. He had my resume printed and had highlighted specific things he wanted to talk about. He had formulated his own questions specifically for me rather than using a generic interview packet, he was courteous and professional, but also kept the interview fun and lighthearted. There were times our discussion would go on a tangent, ending with one of sharing a humorous experience with the other and sharing a laugh. I really felt like my personality and social skills were tested. It wasn't only about having the answers to the questions, it was about effective communication skills and and the ability to interact with someone.

    Some of the questions he asked:
    How would you describe your management style?
    How do you mediate conflict between employees?
    How can you use the P&L effectively?
    Tell me about the best manager you've ever had? What made them great?

    Interview Questions

    • This is probably cliche, but he asked about my greatest strength and my greatest weakness.   1 Answer

    Negotiation

    I asked for $45k based on what I read on this site. They counter-offered $47,500 plus bonuses. I graciously accepted.

    My interview was on a Friday, he said to expect my formal offer in my email Monday, so I guess it isn't set in stone just yet. But he did offer me a job and salary and I informally accepted.

  7.  

    Store Manager Interview

    Anonymous Employee
    Accepted Offer

    Interview

    long and dreadful, drawn out

    Negotiation

    offer made was what I was looking for

  8. Helpful (2)  

    Store Manager Interview

    Anonymous Employee in Dallas, TX
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 1+ week. I interviewed at 7-Eleven (Dallas, TX) in September 2013.

    Interview

    I applied for a position in Dallas TX about 7 days ago online. When the recruiter received the application we had set up a phone interview over the phone. When the phone interview took place, we discussed managerial competencies, situations, and work experience.

    From that step he had set up an interview with the market manager which was about 5 days later. That interview consisted of managerial strengths and competencies also. We discussed a daily life in 7 eleven stores and the training expectations which where broken down by category.

    Interview Questions

    • Difficult questions only come with no experience in the retail world. Every question has it's own answers, because it's happened to all of us as leaders to clerks.   Answer Question

    Negotiation

    Get the research of the salary before negotiating. Plus it's all in the experience that a manager or a clerk does have.

  9. Helpful (1)  

    Store Manager Interview

    Anonymous Employee
    Accepted Offer
    Average Interview

    Application

    I interviewed at 7-Eleven in August 2013.

    Interview

    The hiring process was about 4 weeks. I had to meet with different interviewers and fill out questionnaires. The interviewers were friendly. I think my many years of experience in managing really helped. I came in as an assistant manager because no managerial positions were available at the time, but was promoted to a manager position in several months.

    Interview Questions

    • All questions seemed like standard interview questions.   Answer Question
  10.  

    Store Manager Interview

    Anonymous Employee in Cuyahoga Fls, OH
    Accepted Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at 7-Eleven (Cuyahoga Fls, OH) in August 2013.

    Interview

    Phone, then 2 other interviews then your contacted by recruiting agent to state offer an explanation of benefits then they email you a letter of intent then your giving a start date

    Interview Questions

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